Topic
AC Repair & Maintenance
95.6% positiveAcross 999 reviews of Snyder Air Conditioning, Plumbing & Electric in Jacksonville, FL, ac repair & maintenance appears in 298 reviews (95.6% positive), from 2022-08-23 through 2026-03-10.
Key findings
AC Repair & Maintenance mentioned in 298 of 999 reviews (29.8%)
96% of AC Repair & Maintenance reviews are 4 or 5 stars
Average rating in AC Repair & Maintenance reviews: 4.8★
Aspects most discussed in these reviews
Technical Knowledge & Expertise
83%248 mentionsProfessionalism & Conduct
81%240 mentionsCommunication & Updates
62%185 mentionsCourtesy & Friendliness
50%148 mentionsProblem Resolution & Effectiveness
44%132 mentionsPunctuality & On-Time Service
29%86 mentions
Reviews mentioning ac repair & maintenance
Wendy P
Our service technician, Josh, was excellent. He was professional, knowledgeable and thorough. Highly recommend Snyder for your HVAC needs. Request Josh if you can!
Response from owner
March 9, 2026
Sonya Burroughs
Cody arrived early and fixed my initial problem quickly and was super friendly in explaining a better and more safe way to do it next time. He also took time to answer a few additional questions and concerns I had for some other things that I thought may need attention soon. He was informative, personable, and courteous. I would recommend the company and his service to anyone, and when needed will be a returning customer.
Response from owner
March 7, 2026
Douglas Ward
Ryan is exceptional. He was super polite, incredibly skilled and very clear in describing the problem and the solution. I will definitely use Snyder for all my a/c needs.
Response from owner
March 5, 2026
kim navas
Levi was a great tech. He was prompt, polite and fixed my blower motor immediately so my house was ready for weekend guests. The company’s sales tactics are slightly aggressive. Levi shared a number of estimates which left me skeptical on which were truly something I should consider. I’m trying their service package for the year so we’ll see how the 6 month check up goes. If you contact Snyder you can trust Levi’s work just be wary of the extras.
Response from owner
March 4, 2026
Eric Hochreiter
Anthony Rappa from Synder did a great job on our HVAC System. On time, professional,and polite. He was a pleasure to deal with! I requested a condensate pan tablet, and he brought one with him. Great service!!!
Response from owner
March 5, 2026
Margaux Keller
Chad was fantastic. He was very knowledgeable and helped me understand the issue I was having with my system. He was efficient and professional and explained how I can prevent issues from popping up again in the future. 10/10!
Response from owner
March 5, 2026
Joshua Abeles
Aaron was great, right on time, figured out the solution and fixed it quick. Will call you guys again next time.
Response from owner
March 4, 2026
Bob Neely
He arrived ahead of schedule. Completed a thorough check of the system. Vacuumed the drain line. Explained everything he was doing.
Response from owner
March 3, 2026
Mike Gross
Levi was knowledgeable professional and friendly he fixed the ac in the time he quoted and advised of the health of our system and some future repair tweaks
Response from owner
March 2, 2026
Debra Guthrie
Snyder’s two-man team was professional, friendly and efficient. We had HVAC service covered under their Hero Plan. They did offer extra product be added to our system to help it run more efficiently and we accepted. They showed up on time and we’re very thorough.
Response from owner
March 1, 2026
Chevelle Herriot
My technician, Charles was very helpful and knowledgeable. He fixed all my issues very quickly. I was very pleased with his services. 10 out of 10, would recommend
Response from owner
March 1, 2026
Carol Campbell
Mr. Omar was very professional and he was very knowledgeable and he gave us detailed instructions of how to keep our unit cleaned and he made some very good recommendations that could keep our unit maintained much longer. He had another colleague with him that was very informative as well. Thank you Snyder :-).
Response from owner
July 21, 2025
Jasmine White
This company was very helpful. I recently just had my baby and the air conditioning went out and they were able to help work some things out to be able to get the AC back up and running. I highly recommend this company and I appreciate Jonathan help today was a life saver.
Response from owner
February 25, 2026
Michelle Bizier
Bryce came out today to replace a dead thermostat. He could have just replaced it and moved on with his day but instead he did a complete diagnostic and assessment, in addition to handling a maintenance issue. We appreciate the thorough, professional and friendly same day service.
Response from owner
February 3, 2026
Brianna Seay
Snyder has been amazing to me and my family, always professional and knowledgeable, respectful. Shout out to Jamal for being respectful honest hard working and he took the time to wear shoe covers. Before and after the job Jamal explained everything in detail Experience was great!
Response from owner
February 24, 2026
Mike Finckbone
My service tech Noah Dykes was very professional, courteous and thorough. Did a great overview of his work and recommendations.
Response from owner
February 24, 2026
Jonathan Zapata
Anthony did a great job. He was very professional with the work he did on my A/C. And he also left me with some good helpful tip
Response from owner
February 23, 2026
Karen Evans
Ian showed up on time and was very thorough in servicing our older system. While we both agreed a newer system is in the future he was not there to push me into that decision on the spot. I appreciated his professionalism and knowledge of the HVAC industry and he was familiar with systems that would work for our needs in the future. Thank you !
Response from owner
February 20, 2026
Jeanette Haas
Joe was on time and installed a UV lamp in the handler to get rid of fungus growing in it and replaced weak capacitor on compressor motor. He had found those 2 issues during the last maintenance visit. I have found Snyder techs to be very knowledgeable and professional. I know I can count on them and I highly recommend them.
Response from owner
February 17, 2026
Richard Oliver
Noah was absolutely terrific.. he was thorough and explained everything he did in checking our a/c unit. He took his time, cleaned up the outside unit and I highly recommend anyone looking for a/c maintenance
Response from owner
February 17, 2026
Tracy Alailima
My technician was curtious, efficient and did an amazing job repairing the issue. I would highly recommend Snyder for your future needs.
Response from owner
February 16, 2026
Lauren Slattery
Absolutely fantastic company, I was able to schedule quickly and easily as a new customer and Jamal was a pleasure to interact with. He took the time to take pictures of the unit and use them to explain what the issues were and broke it all down for me in plain words, which I appreciated so much! He was efficient and thorough, even showed me how to properly change the filters and was careful to wear boot covers inside my house. I was quoted a very fair price! Very happy new Snyder customer here!
Response from owner
February 14, 2026
Jennifer Ada
Thanks for being professional and get the work done thanks to you my daughter can avoid with the hot air with her eczema from now on you are on my speed dial whenever I need my ac service
Response from owner
February 8, 2026
lisa piotrowski
Snyder AC was quick to respond. Levi arrived within 2 hours of me calling. Levi assessed the equipment and explained the issues. He is very kind, patient and knowledgeable.
Response from owner
August 19, 2025
Robert Phifer
Austin was awesome! Very knowledgeable and efficient. Thank you.
Response from owner
February 2, 2026
Robert Brubaker
Did a great job at the house with my servicing and recommendations for future maintenance. Thank you.
Response from owner
February 1, 2026
Erin Cobb
Jason did a heck of a job! He was very professional and transparent when troubleshooting my heating unit. After the fan relay was replaced he took the time to test everything else to make sure there were not any other problems and to make sure the unit was operating like it should. Overall great technician!!!
Response from owner
January 28, 2026
Jeff Fernandez Fernandez
Phillip was awesome. Diagnosed my problem quickly and explained everything so that I could understand situation. Arrived next day with parts in hand and repaired issue in Les than 1 hour. Snyder and Phillip are my new AC/Heating team.
Response from owner
January 28, 2026
Evelyn Rodriguez
Omar did an exceptional job with our A/C maintenance. He detected a worn out part and replaced it efficiently. He's very knowledgeable and has excellent people skills. Thanks Omar!
Response from owner
June 17, 2024
Eric Stovall
Bryce is great person with a great attitudes. He explained what repairs were needed and took care of them in a very reasonable time. His professional demeanor assured me I picked the right company to handle my home a.c. repairs.
Response from owner
January 23, 2026
Mario Bianchi
Marcus was extremely helpful and professional, making our HVAC service a pleasant experience. He communicated very well and provided insight for all of my questions. Thank you so much again for Marcus and Jen coming out and taking care of our new house. 10/10 would recommend Snyder and Marcus specifically to my neighbors and friends.
Response from owner
January 22, 2026
C Hatcher
Abysmal customer service. Tech troubleshot our HVAC and said parts needed to be ordered. Since then, it's been weeks of us following up for status and dealing with no shows at appointments. Sorely disappointed in the lack of professionalism, follow through, etc., and will take our business elsewhere.
Response from owner
January 23, 2026
David Steinkraus
Jason was very knowledgeable about the heating AC unit that I had. He found the and fixed it with little problem. Did an inspection of the whole system and pointed out some areas that could be improved on. He was friendly and we talked during most of the visit. Highly recommend both Jason and Snyder.
Response from owner
January 22, 2026
Jocelyn Brice
Our technician Bryan Burr was excellent! He arrived on time and was able to fix our heat and also educated us on some maintenance items to help keep our system working efficiently! Highly recommend him for all your heat/AC issues.
Response from owner
January 21, 2026
Jim Harper
Noah Dykes was friendly and knowledgeable. In addition to the routine HVAC maintenance, he took care of an electrical problem which we didn’t know about.
Response from owner
January 20, 2026
Nicholas Grayson
My technician, Eric Pierce, was great! He was professional, kept me informed about what he was doing, explained what had broken and how he was going to fix it, and I didn't have to sell a kidney to pay for it. For as much as having to have my HVAC fixed sucks, Eric made it a good experience overall.
Response from owner
January 17, 2026
George Petik
Josh was punctual. He introduced himself and explained what was included in the maintenance of my hvac. He was very thorough. He answered my questions in a way that I could understand. He made me aware of the buildup of mold and mildew. He explained the various methods that can be used to eliminate/minimize the mold. He explained the cost of each. He is extremely knowledgeable about every aspect of the hvac. He could be teaching trainees. He's that good. He also has a personality that gives the customer(me) confidence in his workmanship. I plan on requesting him for all of my maintenance work
Response from owner
January 17, 2026
Dred Lox
Ryan was awesome! He is a professional. Very courteous and knowledgeable! I'm glad he got our system right.
Response from owner
August 6, 2025
Nancy A
Carlton was professional and courteous. He diagnosed our problem quickly, explained it to us and had the parts to fix it.
Response from owner
January 16, 2026
Jason Moore
I highly recommend this company! The AC tech they sent Dillon ( if I spelled right) went above and beyond the service I expected. He identified the problem quickly and provided extremely knowledgeable information. He checked the whole system even though he had already fixed the problem . Exceptional service is rare this day and age. Give that man a raise!
Response from owner
July 26, 2025
P Renee Rolfs
The technician arrived at the appointed time. Send notification that he was on his way, when to expect him. Diagnosed the problem, informed me, proceeded to fix the problem. Everything worked out well without difficulty. Carlton was efficient, effective, informative.
Response from owner
January 13, 2026
Jeana Tomlinson
We are in a relatively new home. Had no idea that there were corroded pipes in the A/C unit and bacteria (looked like mold) near the vent. Ishmael got right on it and gave me before and after photos. I am 100% SATISFIED!!!!! Good job!
Response from owner
January 14, 2026
Michael Bell
Ian arrived when he said he would. He was polite, professional and completed needed repairs efficiently.
Response from owner
January 12, 2026
Maurice Matovich
Prompt, professional, efficient service. Eric did a great job helping me get through my AC hassle. Done quicker and less costly than expected, pleasure to deal with. Thanks to Anna and the dispatch office as well .
Response from owner
January 11, 2026
T. YOUNG
David Popp was very knowledgeable of his job, he was able to answer all of my questions. As well as make some corrections on my system. That had not been done I really appreciate his honesty. and he forgot one little screw on my AC. Unit, but was honest enough to call me and let me know. And he came back and put it back on. Now. That's what you call customer service. Thank you David!
Response from owner
May 29, 2025
henry torres
This was the best customer service I've had in a long time. Redi Zisi was very professional and knowledgeable. He was punctual, respectful, friendly and easy to talk to. If you want someone that really cares of what he does, he is your man. He takes time to do his work correctly and explains the problem and recommendation. I wish there was more professionals like him, great job Redi and thanks for caring so much.
Response from owner
June 29, 2025
Kathy Metlika
Moses was great and very respectful. He performed the maintenance check on my HVAC unit and explained the type of filters I should be using. Thanks.
Response from owner
November 26, 2025
Steve Cooper
Dylan was the best HVAC technician I’ve ever met. Extremely professional and knowledgeable, took the time to do the job right, explained things clearly.
Response from owner
January 8, 2026
Janice Bercini
David Popp was a respectful and understanding, gentlemen. He explained everything he was doing, showed me photos and worked Very professionally. I would have him come to Service my System again for me again.
Response from owner
July 30, 2023
Shelby Watkins
My AC stopped working and Jonathon from Snyder was able to come out same day, look at the system and provide me a detailed report as to the issues. We went with a solution that I could afford for the time being because I’ll be honest, it is pricey compared to what the representative on the phone when scheduling my appointment told me. I wasn’t expecting it. However my ac is running now and I appreciate how Snyder takes photos of the work in order to document the system over time. Thank you for the work Jonathon.
Response from owner
January 7, 2026
T H (T Hanson)
Synder has serviced my air units for 3 years now. Today Darrell D serviced the units and mirrored the professional that I have seen in all the service technicians. Darrell communicated before arriving, arrived on time, kept me informed and was friendly.
Response from owner
January 6, 2026
M P
Had some issues with my HVAC this morning. Joe Cook was my technician and he was wonderful! Was punctual, very professional, knowledgeable and thorough. Fixed my issue perfectly. I would definitely ask for him again...not that I want any additional issues...lol He was great! Thank you Joe!!
Response from owner
January 2, 2026
MEC2
Bryce came out to inspect our AC. He was very nice and professional. I was given options including quotes. They are great!
Response from owner
January 2, 2026
Laurie Segreto
I had my a/c serviced yesterday by Darrell Desmore. What a friendly, polite, respectful and knowledgeable young man. Thank you again, Snyder, for hiring such professional people.
Response from owner
December 30, 2025
Treechaser404
Eric Pierce was great. He was knowledgeable and took time to explain features of our system and the options that were available for the repair.
Response from owner
December 29, 2025
amyshaouy
German was polite and prompt. However, I feel we were taken advantage of by unrealistically high prices. A new thermostat costs $40 & 10 minutes labor, yet we were charged over $400. When confronted, German said he couldn’t call his office for an explanation on the high labor cost. We will not use this company for any of our houses.
Response from owner
October 12, 2023
Bill Lessig
Once again, Snyder has helped with our aging HVAC unit. They are always available and more importantly always able to help! Jason Gillard is one of the most competent techs in HVAC. I continue to be impressed with Snyder and am happy they have techs like Jason Gillard on their team! Highly recommend!
Response from owner
December 18, 2025
patrick armocida
came late due to miscommunication but problem was solved. tech was professional, fast but quality work very easy to talk to and no pushy sales tactics. Explained issue and steps to take to fix it.
Response from owner
December 19, 2025
Keith Jones
I had my AC serviced today by David Popp and it is hard to express how impressed and pleased of the service he provided. Not only was he professional in the work he preformed but he was pleasant in his mannerism. Almost immediately he gained my trust as he was able to educate me on the questions I had about the freon filter. After completing the maintenance David took his time to go over all the parameters of the inspection and clearly educated me on my options. I ultimately had a soft starter installed to address the 121 amp surge to the compressor that brought it down to 35 amps, in addition to replacing the UV lamp. Best service I have ever experience with my AC. Thank you Snyder Man for sending Super Man! David loves his work because he told me so. What a testament to himself, his trade and Snyder Air. Hope I see David in 6 months. Well done David.
Response from owner
December 18, 2025
Kim Karr
German was an Awesome technician! He was meticulous in all of his work with an attention to details. He was very professional and an expert with his work! I give my highest recommendation!
Response from owner
December 17, 2025
Darwin Griffin
This is my first time having Snyder service my HVAC system and I was thoroughly impressed. Savannah was very professional, thoroughly assessed the situation and fixed it properly. She provided superb customer service every step of the way. Thank you Savannah!
Response from owner
December 17, 2025
Rose Kim
David was an amazing tech!! Very professional and kind. Did a very thorough inspection of our AC unit, replaced our UV light bulb, and flushed our AC unit. 10/10 service! - Justin
Response from owner
December 17, 2025
Sexymom2 Canty
I’m giving Ryan Lewis a 5 for mannerisms, polite, knowledgeable and being patience. But I do think the price for a blower or new unit is overpriced. Thank you Ryan Lewis.
Response from owner
December 16, 2025
Michele Farmer
Bryce did an awesome job. Very thorough and explained everything he was doing. I want to request him for all my HVAC needs.
Response from owner
June 23, 2025
Andrew Lucas
If I could give zero stars I would called Snyder out because our system was stuck pumping heat they came out saw it was an older system took one look at it and said it needed a whole unit wouldn’t you know it I called out a privately owned company for a second opinion and after actually testing wiring which Snyder did not all I needed was a new thermostat and my system is working great just like it was before 👎👎👎👎👎👎
Response from owner
December 13, 2025
Jay Seo
I'm really happy with how this visit went! German was very polite and found the issue quickly, informed me on what caused it, and told me what my options were without pressuring me into making a snap choice decision, unlike another AC company who was relentless about making a choice there and then (if any company tries to do that to you, run away!!)
Response from owner
December 12, 2025
Geraldine Peoples
Thomas was great. He was friendly and made conversation. He immediately took care of the problem and provided advice for upkeeps. I also decided to get the servicing plan that Thomas offered.
Response from owner
December 12, 2025
Sy Barget
I have resently purchaed a home in Delray Beach and needed a quality AC company to repair some issues with my AC. They arrived within a day and fixed the issues. I'm very happy with their service and highly recormmend this company. Sy Barget
Response from owner
December 12, 2025
Preston Williams
My service representative (Hunter) was absolutely amazing. He was thorough, informative, and efficient. Excellent experience!
Response from owner
December 11, 2025
Dale Johnston
Thanks to Phillips Carter for taking care of my heat and air . He was on time and very professional! Thanks again!!!
Response from owner
December 4, 2025
Patrick Hall
I was most delighted by Mr. Carter's professionalism. He was very thorough in going over the unit, answering any questions I had, and expressing the need for frequent maintenance of my units to help with their usefulness.
Response from owner
December 3, 2025
Ginger Bardol
Dan from Snyder was a professional and competent technician today. Thoroughly explained the steps he took to service my AC unit.
Response from owner
December 2, 2025
eric murillo
Great experience with Josh but unfortunately not a very good one with Jonathan on Friday 11/28/25. He came in strong and the way I described him to my wife as much like a "used car saleman". He came over and I showed him where the problem was and the repair that needed to be done, and as fast as I got done speaking, he peeked into the center of the condenser unit and right away told me that my accumulator was in bad shape and that I should think about a new unit because he could not guarantee that the repair would last before something else going wrong. I told him that all I wanted to do was to repair the damaged copper pipe and refill with coolant. He was still very aggressive and trying to have me purchase a new unit and said that his repairs would be a "no guarantee repair". I explained to him that I was not able to afford a new unit at this time and why, and still he was right back to the " used car salesman" tactics. Finally, I was just about sick of him and asked to have the until repaired. Also, when the repair was done and he proceeded to replace the cover on the condenser where the electrical connections were, he tripped the main house breaker at the panel. He didnt have the condenser breaker off and a ground wire touched a live connection while he was replacing the cover. It's seems like more and more your techs are always now trying to sell a service and it was not this way before. Again Josh did a great job and did what he could for us.
Response from owner
December 2, 2025
Olivia High
The AC service tech Omar EI Camel completed a thorough AC maintenance service in a timely manner and made sure to check out every step of the check list. Reliable Snyder AC tech who is knowledgeable, honest, respectful, pays attention to details while completing the service and has a positive attitude. Good job! 10 out of 10 ⭐️
Response from owner
December 2, 2025
Christy Murphy
Great experience with Snyder’s repair technician, Tom McGaughey. He came to my house, quickly diagnosed the issue, and provided a reasonable quote to fix it along with discussing future solutions to keep our home properly heated and cooled. Very professional and friendly. Highly recommend!
Response from owner
October 8, 2024
Janet
She explained everything that was done to my unit. I understood everything. She was great!!
Response from owner
November 30, 2025
Ott Oudom
Jason Ryals was very punctual and professional. This has been the best HVAC company I’ve ever experience with. Highly recommended.
Response from owner
November 26, 2025
David DeLoach
Appointment was made quickly! They arrived earlier than excepted. Motor replaced and AC blowing cold in time for Thanksgiving when nothing is open!
Response from owner
November 27, 2025
Woodrow Amaker
William was very professional and efficient as well as knowledgeable about the ac system that was installed. Highly recommend him for your ac system maintenance, repair or replacement.
Response from owner
November 25, 2025
Gregg Dixon
Great customer service. Found a problem that was not properly diagnosed by another HVAC vendor. I recommend.
Response from owner
November 25, 2025
Kelly Pogue
I’m very satisfied with the service on Our Air Conditioner Today! On Time Very Professional and Kind
Response from owner
November 26, 2025
Leidy Pesante
Snyder Air Conditioning, plumbing and electric responded fast to my needs. They came the same day and worked with my hours. Shannon Denhan was the tech, he was very professional and found the issue really quick.
Response from owner
November 24, 2025
Harold White
Dan was very friendly and courteous. He completed his work quickly and was very information with his evaluation of our unit.
Response from owner
November 25, 2025
M Brinkley
CONSUMER BEWARE- Snyder technician came out, same day. No issues with him. However, I was charged $418 for the service call and a new thermostat. The technician was here for less than an hour, and the thermostat retails for less than 30$.
Response from owner
November 26, 2025
andy rains
David Cowart provided outstanding service! He got our AC running again quickly and offered multiple options to fit our budget. What impressed us most was his honesty and upfront communication — he treated us like people, not just a paycheck. He even suggested a service plan that could save us money, and we chose it because David truly earned our trust and deserved the commission. After finishing the repair, he went above and beyond by checking our entire system to ensure everything was in top shape. Hard work and honesty go a long way, and David embodies both. Highly recommend him — 10/10!
Response from owner
November 22, 2025
Jennifer Grippa
Joe was awesome! Terrific at diagnosing the issue and correcting it quickly and affordably. He was on time and did a good job of communicating issues and next steps. We appreciate Snyder’s honest and reliable techs.
Response from owner
November 20, 2025
Dave Morehead
Redi Zisi came out to service my air conditioner today. I have to say out of all the technicians I have had from Snyder company Redi Zisi was probably the most thorough and professional person I have ever had the pleasure to meet. He did an excellent job servicing, thoroughly cleaning the outside compressor. Vacuuming all the leaves and acorns then rinsing inside and outside of the unit. He then came inside to inspect and again thoroughly cleaned the air handler, explained how what monthly maintenance I can perform myself. After going over everything it turns out I only needed a new UV LIGHT and cleaned and flushed primary drain pan. After all that he did everything he could to get the best price. It was a true blessing to have him assigned to work on my ac unit. Thank you Redi you were HONEST AND AWESOME
Response from owner
November 19, 2025
Dark Knight
I recently had the pleasure of working with Savannah Roberts from Snyder Air Conditioning, Plumbing & Electric, and I couldn’t be more impressed!! Savannah quickly diagnosed, identified, and fixed my HVAC issue with a level of professionalism and expertise that truly stood out. She took the time to explain the problem in a clear and friendly way, made sure I understood the solution, and had everything up and running again in no time. It’s rare to find a technician who is not only highly skilled but also genuinely dedicated to providing exceptional customer service. I highly recommend Snyder for any HVAC, plumbing, or electrical needs, and I will absolutely be requesting Savannah for all of my future maintenance and service calls. She is an outstanding technician and a real asset to the SNY team! Thank you again Savannah!! 🤟
Response from owner
November 18, 2025
Celeste Burns
Mr, Mcgaughey did a fabulous job diagnosing and repairing our weird problem with our heating system. We appreciate him very much!
Response from owner
November 17, 2025
Chalow Austin
I have had 2 great experiences with Snyder from the initial use of their services to the maintenance plan and with the office staff. Recently had my free maintenance clean for my AC unit and Redi was fantastic, very warm, professional, and provided process information, and educational insight on my system and recommended services that may help address any ongoing or potential concerns. Redi was extremely helpful in checking on a leak issue that could have been from the AC duct coming from the ceiling and checked it out throughly. I appreciate his refreshing approach to customer care. I plan to continue to use Snyder for ongoing services.
Response from owner
November 14, 2025
Jean Rachels
Dylan is the best technician that we have ever had the pleasure to meet. No one has ever explained things so thoroughly. He is the reason we decided to switch our service contract and invested in the suggested systems to improve our air quality. Excellent experience! Later Marcus came to do the vent cleaning and he was so nice and made sure we were comfortable with everything that he and his assistant were doing! Good experience Today Billie came to check the electrical in our house. Very nice young man and very knowledgeable and helpful. He was thorough with his inspection and answered all questions for us and also gave us some written information about our plan which was most helpful.
Response from owner
August 26, 2025
Michael Dunne
Ian came to do an ac check and was very knowledgeable and polite and explained everything and showed me areas of future concern.
Response from owner
November 10, 2025
Matthew Schimenti
Service was excellent like always with Snyder. They are fast and pull out all the stops to get you repaired as fast as possible. Bryce went across town to get the parts, installed in the rain and installed the UV light so I should not experience this issue in the future. We have always used Snyder and we will continue.
Response from owner
October 13, 2025
Sayer Williamson
Bryce Rodriguez repaired our frozen A/C quickly. He then thoroughly tested the cool air and the heat to make sure all was working. He showed me before and after pictures of all the work he completed. He then took a few minutes to show me some basic maintenance steps I could take to help prevent the problem from repeating. He was very helpful the entire time, and we appreciate him!
Response from owner
October 21, 2025
Stephanie D
William Sullivan was excellent. Very professional and taught a few things about our AC. Really enjoyed talking to him. Love using Snyder.
Response from owner
November 2, 2025
Kim Porter
We have used Snyder, heating and air for quite some time. we have always had wonderful technicians. Moses did an especially good job for us, today, he was very thorough as well as Iknowledgeable to the questions that we asked We highly suggest using this company anytime to service. Air conditioning, plumbing or electrical needs.
Response from owner
June 24, 2021
Louis Higginbotham
The technician, Omar, explained in detail everything he planned to do and completed in the time he estimated. He recommended that I have the UV lamp replaced and relocated which he did. He then gave a review of his actions. Very courteous and professional.
Response from owner
October 29, 2025
Candace Raulerson
Bunch of crooks! Wanted to charge me $400 for a $15 part. Called a different company and got my A/C fixed for half the price they wanted. 🤬
Response from owner
October 28, 2025
Daniel Ragsdale
Technician did a 6 month routine inspection of HVAC system, including outdoor compressor. He also installed an outdoor lightning surge protector, which was not included in original purchase of system. Technician was well trained, explained everything he did, and answered my questions in a friendly manner. I am a satisfied customer.
Response from owner
October 24, 2025
Ashley Giles
Jason was very polite & personable. He replaced our thermostat and cleaned our outdoor unit. Would gladly have him back in our home.
Response from owner
October 24, 2025
Jennifer Schlub
Walter was very prompt and professional. He resolved our problem fully and completed an inspection of both AC units while he was here. He even shared a Snyder coloring book with my child.
Response from owner
October 23, 2025
Nathan Geouge
Shawn was great, super professional, very quick to arrive and fixed the issue, would definitely recommend.
Response from owner
October 24, 2025
David Theilacker
I recently had an issue with my home air conditioning system and contacted Snyder Air Conditioning, Plumbing & Electric late in the afternoon. To my surprise and appreciation, they scheduled a service call for the very next morning. Their technician, Savannah, was absolutely outstanding. Savannah arrived on time, was professional and courteous, and immediately got to work diagnosing the problem. She carefully checked the air handler, compressor, and thermostat as part of her troubleshooting process. It turned out that a power surge the previous day had reset the thermostat. Once Savannah reprogrammed it, our system was back up and running perfectly—just like new. It’s rare to see such quick response, expert knowledge, and friendly service all in one visit. I highly recommend Snyder for any HVAC needs and want to extend a special thanks to Savannah for her exceptional service and professionalism.
Response from owner
October 20, 2025
Jake Zabonick
We had an awesome experience with Snyder. Nick M. was our service member who came out and he was: informative, friendly, explained things very well, and went above and beyond compared to other AC companies we’ve had out in the past. Our condensate line was very backed up and he spent the time to make sure it was truly cleared up. I would absolutely recommend Snyder and Nick for any HVAC issues!
Response from owner
October 20, 2025
acreativedifference
Brian was beyond helpful. Diagnosed the problem and gave me options. There’s a reason I choose Syber-And Brian is an example of why. Perfect service!
Response from owner
October 21, 2025
Nageshwar Rohidas
Phillip was very knowledgeable technician , was able to explain the issue with my AC unit and took required action to fix it. Give suggestions on improvements.
Response from owner
October 19, 2025
Janice S.
William S. came to my home to service my A/C unit. I couldn't be more pleased with the service I received from him. He explained things clearly and performed his work meticulously. He was professional and thorough. Snyder is fortunate to have such a valuable asset to their company and I'm fortunate to have him on my team! Thank you, William!!!
Response from owner
October 18, 2025
Suzanne Cash
Omar was 5-stars!! From on time arrival to best in class visit! I desperately needed a maintenance appt as I was experiencing a high level of allergies and headaches over the months. He was “Top Gun”. And checked everything from indoor equipment assessment to outdoor condenser unit and ducts - he remedied the situation and took the time to correct eg outdoor unit hadn’t been cleaned in years - the mud/ muck he uncovered was not an easy task but his time/ effort brought the equipment to its original condition. He also installed a UV assembly which addresses bacteria, mold spores and so much more - I now have fresh air and am already feeling better. Regular maintenance is essential and while I’ve only lived in my townhome for 6 months - I highly recommend Snyder AC - ask for Omar!! I’m putting him on our Berkshire Hathaway list of TOP Vendors!!!
Response from owner
October 16, 2025
Howard Blunt
Jason was the most professional air conditioner technician I have ever had.He was also very kind and respectful to me and my home. He also explained everything showed me everything more than anyone has ever done. He fixed my air conditioner in a timely manner and I would highly recommend this man for any job. He has a ton of knowledge and you can feel safe having him there.
Response from owner
October 14, 2025
Martin Sepulveda
Our new HVAC system went out after only 3 months. Arnett Snyder AC responded and had Stephen Hammet a superb technician come to evaluate every aspect and component of the system. He found the problem to be a clogged drain pipe, cleaned it and took time to educate me on the periodic use of vinegar in the drain pipe tray between service calls to prevent this problem. Highly recommend Stephen and Snyder AC
Response from owner
October 15, 2025
J Odell
Lindsey, a tech with Snyder, came out to my house on 10/9 as my a/c was acting up. She found a clogged drain line and fixed the problem. She was knowledgeable, professional and friendly. She also addressed some future options for my consideration that will keep my unit running at peak efficiency. I would highly recommend this company and Lindsey for anyone with a/c issues and I will be using them in the future.
Response from owner
October 14, 2025
J K
Jason Dailey was an OUTSTANDING TECHNICIAN!!! Found multiple problems and fixed them with a reasonable time and effort. I don't usually do reviews but I Highly Recommend this company for your HVAC needs! Reasonable, friendly & intelligent!
Response from owner
October 15, 2025
Darrell Watkins
Logan was awesome. He quickly assessed the problem and had my unit up and running within 30 minutes. Afterwards, he was able to thoroughly explain the issue and offer suggestions for future maintenance.
Response from owner
October 11, 2025
Mark Alan
Lindsey was out technician today. 5 stars, shes quick and very through, explained everything in detail. Thank you.
Response from owner
October 9, 2025
Diane U
Our Tech arrived on time and check our A/C’s. He was very knowledgeable & found and replaced an electric wire outside the compressor. Cleared out the water drip pipes. Very satisfied with Synder!
Response from owner
October 2, 2025
Laurie Barry
I don't recall the technicians name but he was professional and knowledgeable. Explained the problems in his inspection and the repairs to be made in a way I could understand.
Response from owner
September 29, 2025
Lisa Clark
Fantastic service, had my air fixed in about 5 minutes. He was super knowledgeable and explained the issues so I could understand. But my absolute favorite part was how fast the response was. I called @ 4pm , and my issue was solved before 7 that evening. I slept well, thanks! Also purchased a maintenance plan, well worth it. Fantastic experience.
Response from owner
September 27, 2025
A. Akili
The maintenance team was on time and thorough. They explained everything as they were processing maintenance and followed up with pictures. Extremely polite and respectful, wore booties the entire time they were in my home. They deserve 10 stars and a raise ⭐️‼️
Response from owner
September 24, 2025
Liz Jones
Dylan was fantastic! In no time he got the AC up and running. The last company charged us for maintenance and Dylan explained clearly what he was doing and took pictures showing how they did not do the maintenance.
Response from owner
September 23, 2025
Mike Bishoff
Schneider's tech Dylan did an excellent job, with all the explanations and reasons of how and why it's important to maintenance and regularly check your HVA system and your air-conditioning unit. Dylan was very thorough, answered all my questions and gave really good advice on small things that I could do to help prolong the life of my units. I would highly recommend Snyder's Air conditioning, plumbing and electric services, they've definitely hired the right person and Dylan.
Response from owner
September 23, 2025
ramona morrow
My technician was Mr. German. He was friendly, honest, and efficient. He assessed my needs and I am happy with the results. Thank you very much German you are awsome🙂
Response from owner
September 21, 2025
Mark. Mulkey
Dylan was a very. Personable young man.He explained everything he did and future projections with my system.Great experience.Hats off to Dylan
Response from owner
September 21, 2025
Casey
Ian did a fantastic job on a maintenance call for my older AC unit. He went above to identify the issue and correct it, while also explaining to me how I could prevent additional issues in the future. His careful, patient, and friendly demeanor was very much appreciated. The level of service he provided was amazing for the cost. Thanks to Ian I will continue to use Snyder in the future and hope to work with him again.
Response from owner
September 20, 2025
Alan Guthrie
We recently had our maintenance check completed on our A/C system. Technician Joe Coleman from Synder came out on time as scheduled. He was very professional and well mannered as we have two large dogs that accepted his presence. Joe was very knowledgeable about our system and assited in bringing our system up to date to help prevent future system issues. It was a pleasure to have him conduct this service. I was very satisfied and will continue to have Synder maintain my service needs.
Ryland Reamy
Tom did a great job for us. We had a problem with the outside unit after the techs that did our routine maintenance. Unit was not cooling. Tom came in and checked the system and repaired the unit free of charge. Nice work!
Response from owner
September 18, 2025
Emilia Chiedo
Joe was incredible. He was very attentive when looking into our concerns for our AC. Throughout the service he was very kind , knowledgeable, and thorough. Went above and beyond to explain a variety different areas of the system. Would recommend him !
Response from owner
March 1, 2018
Stephen Mauthe
Savannah Roberts is a great service tech. She described her process and made it easy to understand!
Response from owner
September 15, 2025
Adriana Ibrahim
Can I give more than five Stars?!!! What an amazing professional job. Brian B was professional and explained the issues with my A/C and suggested I enroll in a maintenance agreement for preventive maintenance. I was impressed with the communication from the team and the customer service. I signed up for preventive maintenance on both of my properties. Thanks Brian B!
Response from owner
May 16, 2023
julian whitekus
The technician was on time, very considerate and knowledgeable. Overall, it was a great experience and I highly recommend Snyder for AC work.
Response from owner
September 13, 2025
Hernan Welch
Lindsey is an excellent technician. She is pleasant to deal with and courteous. She is my preferred technician. I am provided with excellent added value service and comprehensive review of all problems with my air conditioning system. Do not remove Lindsey from my account. I have been a customer for the past 9 years and my A/C was installed by Air Temp, which is part of Snyder.
Response from owner
September 11, 2025
Linda Watson
Snyder did an excellent job on repairing my AC. Mr. Joseph is very professional. I highly recommend him to service your AC.
Response from owner
September 6, 2025
Joseph Seim
Ronald was honest. He wasn't trying to upsell us on repairs that didn't need to be done. He took his time and did a great job.
Response from owner
September 3, 2025
Janet Crider
Excellent service from Snyder on A/C repairs. Technician Walter Peavley arrived on schedule, listened to my concerns, and promptly repaired the issue.
Response from owner
September 3, 2025
Melissa Alsip
Highly recommend Jason and Snyder Air....they came out same day, on a holiday no less, when I called about my ac not working. Had to come back the next day after the coils unfroze to look at it better. Once it was decided that a new ac unit was the better investment, he broke down the ones he recommended and why and answered all my questions. They come tomorrow to install the new ac unit, so all together this will have been a 3 day process. Can't recommend them enough....from the operator that answered the phone to the guys that have come out....friendly and knowledgeable.
Response from owner
September 2, 2025
Lynda Urieta
I've been a customer for a couple of years and the service has been spot on. Casey was great, he showed up early, he found the problem right away repaired it and I had my AC! Good job!
Response from owner
September 1, 2025
Caesare Jenkins
Russell was polite and was able to diagnose the problem in less than 2 minutes and had my A/C fixed, running, and he was on his way in less than 30 minutes. Thank you Snyder and Russell for helping my family and I out.
Response from owner
September 1, 2025
Brentwood Manors Phase2
Mo was the technician who took are of the air conditioning 6-month check for me today. He was very thorough, and did need to do more work that I had been putting off. He was on time, very professional, and I'm very happy with the job that was done. Carol Self 8/29/25
Response from owner
August 30, 2025
Patricia Godbolt
The service I received from Bryce was excellent. He assessed the situation, provided photos of what he saw and gave me options. He listened and installed the options that I chose on the same day.
Response from owner
August 29, 2025
Lisa Converse
I can’t thank Jason enough for coming out to fix my A/C. He was extremely professional, knowledgeable, efficient and trustworthy. He explained the issue to me and the steps that he took to resolve the issue. He answered some questions that I had. Awesome experience!! Thank you Jason!!
Response from owner
April 4, 2025
Cay Resko
John was here to check out my air conditioner. He was very thorough and explained everything I needed to know about things that needed to be done and what was ok. Very pleasant and informative.
Response from owner
August 28, 2025
Michele Wilkin
Anthony was very knowledgeable and extremely pleasant and respectful of my home and property. He explained what he was doing and serviced my air conditioning unit thoroughly.
Response from owner
August 29, 2025
Catherine Osias
Joe Coleman was world class. He came in and immediately started educating us as well as answering any and all questions we had. He took it a step further by explaining to us how to maintain our HVAC system so that it continues to work. He was easy to talk to and never got annoyed. I would have him do any work for me anytime. Thank you for being an amazing contractor !! I can't say enough good things
Response from owner
August 28, 2025
Lvglam Cooperation
Jamal was fantastic! He was professional, on time, and explained everything clearly. He fixed the issue quickly and made sure everything was working properly before leaving. I really appreciate his attention to detail and friendly attitude.
Response from owner
August 28, 2025
Cathy Trick
Billie was great!! Setting up my appointment was also easy and quick. I will always use Snyder for my A/C, electric and plumbing. You guys are always great!!
Response from owner
August 28, 2025
Bob Bridgman
Aidan,was our service provider was on time, very thorough and professional. Explained what our problem was with our A/C. As a results of his testing. He found the problem. The parts have arrived and Aidan has made the repairs. He also found that there was no regulator on the unit, which there should have been. Made the repairs. So far, so good. Good job Aidan!!!
Response from owner
August 1, 2023
Austin Rhodesw
Snyder arrived at our home to fix a condensate pump on our AC the technician told no one absolutely nothing after diagnosis of AC unit turned our AC completely off he then proceeded to sit in our yard for a hour left our home and did not tell anyone anything and now our AC unit does not turn on at all when I called to ask what is going on I was told they can’t tell me anything because I’m a tenant what a wonderful company
Response from owner
August 27, 2025
Jody Polland
Josh was very professional and down to earth. Did a wonderful job and I'm going to ask for him to do my maintenance every 6 months. I would recommend Josh and Snyder.
Response from owner
August 26, 2025
Roxanne Zuriarrain
The technician showed up two hours late. He never went under the house, then told us that there was a lot going on in the unit. He also said that there was an issue with the compressor. He then told me that he spoke to his supervisor and that they couldn’t do anything for me. They stated that they could not get the parts I needed for my AC unit. I called Epic Ac they came out about an hour later. They looked at the unit and the unit was perfectly fine. The technician then went underneath the house and found that it was just a duct that was no longer connected. It took him 10 minutes to fix the duct. If you want honesty and integrity, call Epic Ac. If you wanna be lied straight to your face and taken advantage of call Snyder.
Response from owner
August 25, 2025
Deborah Booze
Aiden was very respectful and took time to explain everything he was doing and why. Took pictures showing and explaining what was wrong and what he was going to do to fix it! Most important my home is cool again and me and my dogs are happy🙏💕Thank you Aiden! (Only he didn’t show up in a Snider man outfit, lol)
Response from owner
August 19, 2025
Bill B
I bought a house 7 years ago from someone who completed a major remodeling project just before the sale. The remodeling included a new AC system from Snyder. At closing, he turned over the documents on the system, including the warranty information which included a 12-year parts warranty. I then contacted Snyder to see about adding a 12-year labor warranty a the suggestion of the seller. The person I spoke to (at Snyder) understood that I had just purchased the home from the person who had just contracted for the new system. Snyder was happy to take my money ($1290.00) for the warranty, assuring me I now had a 12-year parts and labor warranty. I then purchased the annual maintenance plan every year for the last 7 years, paying for the semi-annual servicing to keep the warranty in force. Recently, the system went down, and I called for service. The technician who came to the house told me that I needed a part for around $3000.00 and I did not have a parts warranty since I didn't purchase the system. I understand that the law does not require that warranties be transferrable, but I was assured I was covered under the circumstances in which mine was purchased. Unfortunately, I can't prove what was discussed verbally during a phone call 7 years ago. However, I would not have purchased a $1290.00 labor warranty had I been told that I did not have a parts warranty. I called Snyder and asked to speak with a manager to present my case. My call was not put through to a manager as I requested. Instead, I was told I could email my concerns to the "warranty manager". I exchanged emails 3 times with this person, each time asking to speak to anyone in management. My request to have my concerns heard by a member of management was denied four times - once verbally and three times by email. I then contacted another HVAC company on the recommendation of a friend. The problem was an evaporator coil, which was $1700.00 for the OEM part. The total repair was $3300.00 including parts, coolant and labor for a repair that should have been fully covered. I understand I have no legal recourse with Snyder. I just wanted to have the opportunity to be heard, but nobody cared. I have a new AC company now.
Response from owner
August 25, 2025
Robert Van Dyke
This is my third interaction with Snyder heating and air. David was prompt and called prior to his arrival time. He was very professional, Knowledgeable and friendly. He explained our options and was quick to provide us service. He made sure to check the entire system, not just the repair that he had to make. My only concern was having to pay/rent a temp motor until an original factory motor was ordered and sent. I feel this should fall parts warranty. I’m not sure if the temporary motor is reused or sent back to the manufacturer. True I could have chosen to just wait for the original part, but in 90 plus heat with a work from home job, animals and children this really was no choice at all. I wish the company would issue some type of credit upon the return of the temporary motor with the installation of the manufacturer’s approved part. Again let me say David was fantastic and overall I am satisfied. I am a second generation Snyder customer and it just seems like a little bit of price gouging for the use of the temporary motor. Please take this into consideration. Your loyal customer Robert Van Dyke.
Response from owner
January 3, 2023
Conner O
Exceptionally helpful. I was looking for a reputable hvac company after a poor experience with another. There were zero attempts to upsell. Our tech, Tom offered straight forward solutions that could have been easily complicated for the sake of squeezing more $$ from us. Night and day difference between them and the company that came out before to quote the same problem.
Response from owner
August 23, 2025
Maria Foster
Received my 6 months maintenance and Malcolm was very professional and informative. He let me know as he was doing things with cleaning the unit outside and then the inside unit. Then showed me all the before and after pictures.
Response from owner
August 20, 2025
Frances Marino
Synder Air Conditioning did a great job providing maintenance to my air conditioners. Josh Cardona was the service technician and was amazing. He was personable, thorough and took time to explain his recommendations. He really went above and beyond to provide great service. I really appreciate the effort.
Response from owner
October 1, 2024
Robert Zvacek
Dylan worked in an attic with 121 degree temp for 2 hours after correctly diagnosing the problem immediately after his arrival. Personable and professional. A fine representative of Snyder. Will ask for Dylan to serve us on future A/C work and maintenance.
Response from owner
August 8, 2025
Scott Cordy
Dan Toman performed scheduled maintenance on my A/C and left it 100% better than when he arrived. My system is running like new. Thank you Dan!
Response from owner
August 15, 2025
Barbara Jones
Jon Reeves was great. He was at the property in a timely manner, assessed the situation and explained the issues with my A/C. He answered all my questions and I am completely satisfied with the services he provided. I highly recommend Snyder Air Conditioning, Plumbing & Electric.
Response from owner
August 14, 2025
peter welch
Dylan did a great job working on our HVAC units. He was polite and answered all our questions. Dylan did an excellent job of explaining the issues and the steps to repairing our units. Excellent service again from Snyder Air Conditioning, Plumbing and Electric.
Response from owner
August 14, 2025
Perry Houck
Bryce from Snyder did an awesome job on my AC issue. He showed up on time, was very upfront about concerns and pricing and then finished with no drama!!! Highly recommend him
Response from owner
August 15, 2025
Mercedes Parker
Phillip was amazing. He came to the house, checked out the issue and had it fixed within the hour. With this Florida heat we needed speedy service and he delivered!!
Response from owner
August 14, 2025
keith daniel
Service was amazing. Joe, my serviceman, was straightforward, polite, courteous, and extremely knowledgeable. Best of all he was not pushy, he simply told me what was going on in a way that I could understand it and what he recommended. He represented his company very well.Snyder will continue to get my business with employees like him. I’ve used Snyder once in the past with a similar experience; top-notch.
Response from owner
July 27, 2023
Fred
James is a true professional in the way he carried out his various tasks during this visit. He explained what he was doing in an easy to understand manner and finished up by sealing all unwanted air intrusion points in our air handler which I usually have to do myself. I intend to request his services in every future Snyder appointment. Fred Ellenberger
Response from owner
August 14, 2025
Joe Lundy
A/c went out a noon called around 1pm the tech Joe arrived about 430 A/C running great by 5pm. Very happy with service, professionalism and promtness
Response from owner
August 15, 2025
Chris McLaren
Snyder was the 2nd HVAC company I contacted for my issue. The visit was an after hours service call and Tom was at my home within the hour. I’m a die hard DIY person and he thoroughly walked me through all my questions with zero hesitation or frustration. In the end, the repair quote was half of what the other company quoted and I truly felt I was not getting screwed. Snyder is now my new go-to and I highly recommend using them.
Response from owner
August 14, 2025
Cindy Bell
On July 30, 2025 Ian Russ came out and fixed and improved our AC. He also gave us more education on the AC unit, which we loved. He was very friendly and would highly recommend him again. He also educated of the whole house surge protector and the benefits of having one. On August 5, 2025, Dustin came out to install our whole house surge protector. Very nice and he also educated us on our electrical panel. Very informative and interesting to listen about our surge protector. We really like doing business with Snyder Air Conditioning, Plumbing & Electric - from customer service to getting the jobs done and also at a reasonable price! Thank you!!
Robert Innis
I am happy to say Snyder Technician, Savanah Roberts, increased my squirrel fan speed to the next level professionally and quickly. She was not impaired by the high heat in the attic and got the job done effectively! And happier to say she earned her 5 star rating! Thank you very much Savanah. and thank you Snyder Team again! RSI
Response from owner
August 12, 2025
Lindsay Boyd
Aidan was very helpful and did a wonderful job explaining what he was doing. Also very respectful and put boot covers everytime he came into the house!! I am thankful for him and Snyder getting my a/c working again. Thank you Aidan!
Response from owner
November 9, 2024
Nora Alviar
I had an excellent experience with this company. Bryan did an excellent job and he is very polite and nice. I never felt so satisfied before the work he did with my home airconditioner was excellent. I would recommend this company to anyone.
Response from owner
August 4, 2025
David Rodriquez
Bryce did a fantastic job getting one of the head units of our whole house mini split system back up and working properly. He was very polite and professional and went above and beyond to get the job done right. I give him 5 stars for a job well done. However, I have to give Snyder 4 stars on pricing. Our mini split system was expensive and only about a year old. To have a $500+ bill today seems a bit excessive.
Response from owner
March 22, 2024
eric elkin
Called Snyder due to AC not cooling and a 90 degree inside house temperature. Geramy was the HVAC technician assigned. Outstanding! On time, professional and highly skilled. He was able to troubleshoot the system and replace failed component rapidly. Service was exceptional.
Response from owner
August 1, 2025
Brittany Clark
Savannah what the technician that came out today and she was nothing short of amazing! She was so personable and professional I can not explain how refreshing it is to have someone like her to help with the absolute mess that my AC is. She went above and beyond to fix the problem and was very thorough and explained everything. She answered any questions I had and there were plenty of them. Will continue to go through Snyder for any HVAC needs and will continue to request Savannah! She deserves a raise and praise for her hard work. Thanks Savannah!
Response from owner
August 1, 2025
Andrew A.
Jay visited our house to look into an AC issue. He was kind and knowledgeable. The prices were fair and he explained the issue thoroughly. I will be using them for any future AC issues, I am much more satisfied with their service compared to others I have tried.
Response from owner
July 29, 2025
Charlie B
Kyle was a true Snyderman Superhero. Immediate diagnosis and problem solved at a very reasonable price. Would use Snyder over and over and ask for Kyle Rubin. He knows his stuff!
Response from owner
July 31, 2025
Courtney Crounse
I can’t say enough good things about my experience with Dylan! He showed up early (which already says a lot about his professionalism), and from the moment he arrived, he was friendly, respectful, and clearly very knowledgeable. You could tell right away he’s a genuinely good person who takes pride in his work. Not only did Dylan handle the job efficiently and thoroughly, but he also went above and beyond by walking me through some helpful homeowners’ tips and tricks that I really appreciated. It wasn’t just a service call, it was a true learning experience, and he made it incredibly pleasant from start to finish. One small thing that really stuck with me, before he left, he even asked if he could say hi to my dogs. I let them out of the room, and he took a moment to pet them and be kind to them. So sweet!! Honestly, this might be the best customer service I’ve ever received, especially from an HVAC company. If you’re lucky enough to have Dylan as your technician, you’re in great hands. Highly recommend!
Response from owner
July 31, 2025
Gary Glanger
Snyder air conditioning and plumbing has done a phenomenal job for our business. They are professional and reliable. They are also responsive to your calls and questions which is unusual in this field. I’d like to especially recognize Tom are AC technician who is always looking out for our best interests.
Response from owner
July 30, 2025
Dennis Davignon
Walter Peavley repaired our A/C today. He was professional knowledgeable, friendly and completed his work in an extremely caring fashion. When I purchased my air conditioner seven years ago, I also purchased the extended warranty which today save me probably over $1000 in repair cost. I highly recommend that you always get an extended warranty.
Response from owner
July 30, 2025
Natalie Cordova
Have been using Snyder for over a decade. My HVAC is 12 years old. Have been pleased enough with the company to continue to use them, but today was a WHOLE other level. Josh C. Is, apparently, and older unit expert. He explained EVERYTHING (whether it needed attention or not) in a way that made perfect sense without ever being condescending. I have a much greater understanding of the way the whole system works for which I am eternally grateful . Personable, super educated, trustworthy, and a true pleasure to be around. Will be requesting him for all future visits/ needs.
Response from owner
March 6, 2025
Jason Maikui
AC stopped working. Called at noon and they said they were backed up until 8p. 8p came and tech Ryan came in and diagnosed it fairly quick. Started working, fam was happy. Ryan was knowledgable and a pleasure to chat with. Overall extremely pleased with the experience.
Response from owner
July 28, 2025
Gail Hould Hunyar
I called at 10:30 am for repair on my AC and I was very pleasantly surprised for Mr. Perez to arrive early. He was a nice guy that listened to my problem and proceeded to fix me up. He was efficient and courteous and cleaned up after himself. It's 90 ° outside but only 77° in my house a few hours later. Call Snyder for fast response and decent prices. I'm pleased with the service I received. Unfortunately it took 2 more service calls to finally fix it BUT I am still happy with Snyder AC and will use them if needed.
Response from owner
July 24, 2025
kcurttc11
Here’s a review for Dylan Carter: **Excellent AC Service - Highly Recommend Dylan!** ⭐⭐⭐⭐⭐ Dylan Carter recently serviced our AC unit and provided outstanding service from start to finish. He was incredibly professional and courteous throughout the entire process, taking the time to explain what he was doing and answering all of our questions with patience. What really stood out was Dylan’s great personality and positive attitude. He approached the job with enthusiasm and made what could have been a stressful situation feel completely manageable. His friendly demeanor and genuine care for doing quality work really made a difference. The AC is running perfectly now, and we couldn’t be happier with the service. Dylan is exactly the kind of technician you hope to get - skilled, professional, and a pleasure to work with. We’ll definitely be requesting him for any future HVAC needs!
Response from owner
July 24, 2025
Yadir Hernández Batista
Aiden and Josh came today and gave my system a 5 stars service. Was a very professional crew in educating me as a customer and in servicing both of my HVAC units
Response from owner
July 25, 2025
Abraham Kassees
Jason Gillard, very experienced technician very knowledgeable and gave me the best service. He figured out the problem right away and explained it. He finished in a nice timely manner, gave me some quotes very satisfied. I will continue to use them going for it. Thank you so much!
Response from owner
July 23, 2025
FLCraker
Kadarryl did a great job…. He did not try to sell us on a new unit. He listened to what I said, went straight to the problem and had us up and running in about 30 minutes total! With an after hours call, we feel we received a fair and competitive price as well. Would use again.
Response from owner
July 23, 2025
Geoffrey Miranda
I contacted Snyder to service my air-conditioning unit, and it’s been over a week we are still having issues. After 3 separate visits they finally found out what was wrong with my unit but have gone back on their word regarding price. They are now asking for a substantial amount more than what was originally agreed to. I would like for them to stand by their own word.
Response from owner
July 25, 2025
kathleen case
Jon was an amazing technician. Explained everything in detail & answered any questions I had. Snyder was very quick to come help my A/C problem.
Response from owner
July 24, 2025
Tina Phillips
Showed up quickly and on time, knowledgeable, thorough and extremely professional. I am truly blessed to have Snyder. They installed our units yrs ago. They maintain maintenance, so when our unit went out. They came out in a timely manner, fixed the issue and it was all covered under the warranty. No more cost for me. Awesome service.
Response from owner
July 22, 2025
collette taylor
Savannah was truly amazing and professional. She worked very efficiently resolving the issues with our AC unit. She went above and beyond to give us quality service. Thank you.
Response from owner
January 24, 2025
Kelsey Gazaway
After having a nightmare experience with a different ac service company, we reached out to Synder. They were able to come out same day! The technician sent was Bryce Rodriguez. Bryce was extremely knowledgeable and thorough!! He took his time to figure what the true issue was, unlike the other company we had for years. Two days later, Bryce and another technician came out to do the repair, and again took their time and did the job correctly!! The issue that we’ve been having for a year+ and fighting with the other company was finally fixed and we are truly grateful!! Thank you!!
Response from owner
July 21, 2025
Brad Krol
Jason Gillard was super friendly and very helpful! He diagnosed and fixed the issue with my AC unit very quickly. I really appreciate your prompt service during the peak of the summer heat.
Response from owner
July 22, 2025
Eva
Our A/C went out while we were on vacation and it was 100 degrees in our house when we came back. Jon came by the same day and was able to come over earlier than our scheduled time slot. He fixed our ac unit very quickly and we are so grateful that he was able to help us. Thank you!
Response from owner
July 20, 2025
Nik Mio
Casey, our tech, was friendly, prompt, and kept us informed of his progress and tests. He helped us clean up after another AC scam company left us with a mess. I highly recommend this knowledgeable and reliable company.
Response from owner
July 17, 2025
S McKinney
Snyder will NEVER get my business again! They charge a dispatch fee that does not include a full diagnostic of the issue. Then their tech Aiden Tavenner refused to leave the property before he was paid. Professionalism at its poorest! Perhaps he would not have been so bold with a male. Regardless, poor customer service, prices, and still don’t have a working AC unit!!!!
Response from owner
July 17, 2025
Jess Shubert
Allonzo called before my scheduled appointment letting me know he was available early. He assessed the issue and had it fixed within the hour. Very professional and great attitude!
Response from owner
July 15, 2025
Daniel Levine
Phillip did excellent repairing, cleaning, checking our AC system. Head found an issue we’ve been dealing with for a long time, I just wasn’t sure if it was an operator issue or something else. He took the time to explain how our system works, how to optimize operating it and options to fix the issue. Very honest and fair guy, thank you Phil and the Snyder team. 🙏😄
Response from owner
July 14, 2025
Robyn Merrill
My a/c froze up and it is an old unit but I was worried I wouldn’t get anyone to be able to come out today. Tom McGaughey came out and explained everything to me and the problems. He explained the age of the unit and got it to work. Also, Tom was able to get in contact with the company and is sending another co-worker out for later tonight to explain options and coats with me. He did a great job of being thorough and honest. Also explaining and signing me up for a maintenance program. Thank you Tom! Definitely recommend
Response from owner
July 9, 2025
Morgan Kara
Jamal was on time, efficient and extremely friendly! He serviced our two units, making sure they both are in optimal condition. He was very communicative and thorough. Walter was incredibly quiet as my kids were still sleeping when he showed up for our maintenance appointment. He was thorough and efficient. Super respectful and made sure our units were working efficiently! Ryan was very communicative from the moment he was on his way to us during our most recent service appointment. He was able to diagnose the issue with one of our A/C units and find the best solution for us! He was thorough with our options for repair and replacement.
Response from owner
May 14, 2021
Kathleen Day
Raymond was punctual, knowledgeable and explained each step of the repair process. He explained in detail another existing problem and gave a quote in the spot. He is extremely conscientious about making sure everything is tidy and good to go. A great asset to the company!
Response from owner
July 8, 2025
James Floyd
Had a great experience with Snyder and their representative, Dylan Carter. Dylan was responsive, knowledgeable, and provided outstanding service. Would recommend to anyone with HVAC issues.
Response from owner
July 8, 2025
Robin Burgess
Snyder was out to our house within 3 hours of calling to fix our a/c! Phillip was very knowledgeable and he got it working within an hour. He also took the time to explain and teach me a few new things about the thermostat. We are very pleased with our service today!
Response from owner
July 5, 2025
Robert Bowers
I like it that Snyder AC sends an email concerning an upcoming vist that includes a photo of the technician that will be coming to our home. Phillip Carter gave us a call prior to his arrival and was on time. He listen carefully to the problem and gave possible causes and solutions before starting work. After looking into the areas of concern he described the problem and gave several options and recommendations for repair and also completely answered each question in easy to understand language. Work completed and our AC is working perfectly. I'm thankfully to have a professional like Phillip Carter taking care of AC problem.
Response from owner
July 3, 2025
Lou Turecky
Joe Coleman did an excellent job with my A/C maintenance. He performed a thorough cleaning and a complete check on the system. He is very knowledgeable and his personable demeanor made for a more relaxing experience.
Response from owner
April 7, 2025
Patrick Fucci
Ian did a great job today. He went thru the Air Conditioner unit to check everything, found the issue and was able to fix the same day. Cleaned out the condensate line and made sure all was working and there were no questions before leaving. Great Job!
Response from owner
June 30, 2025
Allison Abbott
David Pop performed my summer AC check this morning. David was very thorough and explained everything on his checklist with photos of his inspection of my AC unit. I’ve been a Snyder AC customer for over 20 years. Always great - honest - service!
Response from owner
June 30, 2025
Amy
Jesse Ham and his technicians are top notch! They handle all of our HVAC needs both personally and professionally. We have also used them for plumbing. I love that they send photos of each job. Highly recommend!
Response from owner
June 28, 2025
Buz Ellis
Great job, friendly, professional and helpful. By the time Josh left it was almost 7pm and he was family. He completely drained and cleaned our AC system, added a new capacitor, removed fan and scrubbed the blades (see pic) added a clean catch pan and added a new AV light. Snyder not cheap but always find valuable staff to insure an easy and complete visit. Reupped for the “Snyder Family Plan”. Feel very competent we are set for a cool summer. Ladies in office that schedule visits also a plus. Thx again
Response from owner
June 17, 2024
AR
Josh Cardona is such a kind and thoughtful guy! As a Deaf person, I really appreciated that he took the time to use accommodations like Siri to type out what he was saying. He clearly explained what was wrong with the AC and what needed to be replaced to keep everything running smoothly. I highly recommend him if you want someone reliable and respectful to take care of your AC!
Response from owner
June 26, 2025
DBL G
Thank you for prompt, professional service! As a rental tenant, I don’t get to choose contractors to do service or repair. Snyder provided great communication, scheduled realistic appointment times, showed up on time, and got the job done. Petey was respectful of my home and my family, and thoroughly explained the work required.
Response from owner
June 24, 2025
Bradley Hassler
Kyle was fantastic. Had our issue resolved in less than an hour. Very professional, well spoken, and personable. Would hire again in a flash if and when necessary. Thank you!!
Response from owner
June 23, 2025
Clarke Lee
Our AC stopped running at night and Snyder was able to send someone over the very next morning. Aiden was awesome. Very professional and informative. He explained what he would be doing and when he found the problem he went over our needed repairs plus some of our options to keep our system running even better. He did all the work in a timely manner and with a great attitude even though he was in our hot garage. Thanks Snyder
Response from owner
July 8, 2024
Sonia Rivera
I choose Snyder Air conditioning because of their great ratings and year in business. I have to say Phillip was here as promised, he pinpointed the problem in seconds, he is very professional and efficient with his work. Thank you so much for your help. Im so happy I chosen Snyder Air Conditioning.
Response from owner
June 22, 2025
Amanda Wedner
Jason came to do an inspection on our ac unit and helped us through the financing process and explained in detail what each plan entailed and helped us with a temporary solution until the Snyder crew comes to install and replace our ac unit. Very friendly and kind guy.
Response from owner
June 23, 2025
Tiara Davis
I am grateful to have gotten a second opinion from this company! Phillip C. was truly amazing. He was knowledgeable and courteous and took his time with figuring out what was going on with my air handler. 10 out of 10 do recommend Phillip and Snyder Air!!
Response from owner
June 21, 2025
Edward Burger
Tech was on-time, polite, and very efficient. Explained in detail on all repair work that was completed on both systems. Would highly recommend Brian M. and would request him for future service needs.
Response from owner
June 18, 2025
Carol Mauro
I have had Snyder A/C Service and Maintenance for the past 4 years. My Tech is Lindsey. I have so much confidence in her. She is very thorough and professional. She keeps me informed of any issues that could arise, so that before I am without A/C the problem is corrected. The office staff is also great.
Response from owner
June 20, 2025
Marsha Beville
Josh Cardona and the other technician helping him done a great job servicing my air condition unit. These two young men were very polite and respectful. Josh went over everything they done and explained the parts I needed in a way I could understand. I am 100% satisfied with the work they done.
Response from owner
June 16, 2025
Bare Feet Pools
Our tech was very friendly and knowledgeable. He walked us through everything that he did, pointed out the positives of our AC and helped with explaining the things that are needed or will need attention. Great service!
Response from owner
June 15, 2025
mjp8992
Tom called to let me know that he was on his way. He arrived before my appointment time. He quickly assessed the problem. He told and showed me the parts that needed replacing. He called and ordered the parts. The parts were available this afternoon. He left and picked up the parts; he let me know when he was back; and quickly replaced the necessary parts and rechecked everything to make sure everything was working properly. He was efficient and courteous.
Response from owner
March 6, 2018
CH Tarrer
Showed up at the prescribed time and called to notify with an ETA, quickly diagnosed my issue, effectively repaired my unit and provided tips on how to keep it in tip top condition. Fast, effective, will call for service again if needed.
Response from owner
June 12, 2025
Easter Brown
Very professional, prompt, and efficient repair. My bedroom under the FROG began leaking Sunday night. I called Snyder on Monday and they were able to send a tech out Tuesday afternoon at my convenience. Dylan was professional. He provided photos and detailed explanations on what happened and gave me several options for the repair to fit my budget.
Response from owner
June 11, 2025
Lonnie Wen
I had maintenance service completed on my heating and air conditioning system. DaVaughn was the technician and he was very thorough in his work on our systems and did a very nice job. He took the time to explain things to me and provided some suggestions. DaVaughn made sure the area was clean before he left. I had a good experience and would recommend DaVaughn and Snyder.
Response from owner
June 10, 2025
Leo L
David Cowart was very professional, courteous and knowledgeable. Also patient with the all the questions I had. This is the type of professionalism I like to work with. Just had a different tech come to my house. Brian Maldonado, also the same experience. Very happy the way Snyder does business. I just had my system cleaned and serviced by Joe Coleman and once again, very satisfied with their service. It seems as though every employee is very professional.
Response from owner
December 7, 2024
Sharon Cohen
My toilet started leaking from the base. I called Snyder plumbing that night and George. The tech was at my house the next morning at 8:10 am. He resolved the problem immediately. He was professional, courteous neat, And the price was acceptable. I also use Snyder for my biannual maintenance AC checks. I have Always gotten good and prompt service from them.
Response from owner
June 6, 2025
Kimberly Beatson
Snyder has been my go to A/C company for almost 20 yrs due to great service. Their service techs are on time and courteous and they keep the A/C unit running at top performance meaning minimal repairs.
Response from owner
June 6, 2025
Jami Kelly
Caleb did my AC maintenance yesterday and was amazing, very knowledgeable and super friendly. He went above and beyond to show me what he done and explained how a part in my outside unit was on the brink of failure and could possibly break down causing multiple expensive problems in my unit in the future. He replaced the part then and there and spent extra time doing it as I was his last booking for the day and he could have easily just gone home for the day but he stayed to help make sure this part was replaced so I wouldn’t have more expensive repairs in the future. He was overall a great person and a great representative of the Snyder /Arnett team! I highly recommend them. 10 out of 5 stars ⭐️!!!!! 😊
Response from owner
June 5, 2025
Grady Sims
Tony gave me a call 2 hours early to see if he could come now, since he just finished a job about 5 miles away. I was very grateful. I had a schedule conflict and he just unknowingly solved it!!! Showed up very professional, had a great personality!! Checked everything out, Showed me the capacitor was reading slightly low. Had plenty of experience with capacitors going out at the most inopportuned time. He changed it out in about 5 minutes. Tony was very respectful of my wife working from home and my animals. It was the best decision I've made letting Snyder install my AC and keep up with the preventive maintenance.
Response from owner
January 18, 2024
Joseph Mackey
We recently purchased a new home that had a Snyder A/C unit. Brian M. came out to perform some work on the unit. He was fantastic and very competent. He quickly diagnosed and fixed the issues. He took time to clearly explain the work he was performing and answered all of our questions, which gave us great peace of mind. I would recommend Snyder to anyone!
Response from owner
June 3, 2025
Toneisha Huggins
Dylan was amazing! If I could provide more stars I would. Very helpful and informative. His knowledge on HVAC is top tier. Such a great guy overall and a wonderful personality!
Response from owner
June 4, 2025
C Lewis
Alejandro, my technician, was very thorough in checking my AC unit, answering my questions and doing the routine maintenance. He was training a technician new to the company and it was an excellent experience having both of them answer my questions while comfortably doing their jobs. I was not familiar with Snyder so the maintenance visit was a great opportunity to see how the technicians represent their company. I was so very impressed and it was a pleasure getting to hear Alejandro speak about his family and the company. I would love for him to return to service my unit again and again.
Response from owner
May 30, 2025
Susan P
Jason was fantastic. Seriously, a lifesaver!! A previous company had quoted me nearly $2000 in work and was pressuring me to buy a new unit. Jason was honest about what I needed to do to get the unit running again. I spent a 1/4 of that, and he gave me some tips on keeping it running. So glad I called Snyder!
Response from owner
May 30, 2025
Shelby Morris
Savannah was great! Friendly, knowledgeable, professional. Not only did she fix the problem but showed and explained how we can better take care of our AC system going forward. Love women in trades!!
Response from owner
May 30, 2025
Tyler Dugger
Wayne with Snyder has been great. I’ve called 2x and they’ve been here same day / next day. He explained the problems and what could be done about them. They are more expensive but with the service & customer support I’ll pay it all day.
Response from owner
May 29, 2025
M Elliott
Savannah, the HVAC Technician, was awesome! She explained each step she took to diagnosis and repair the issue. Arrived on time as well. When my HVAC A/C stopped working, I asked my neighbor who they used and he highly recommended Snyder A/C. Very glad he did. The office staff were able to get me a next day repair appointment. If you're looking for HVAC service and/or a maintenance service plan, give Snyder a call.
Response from owner
May 29, 2025
Jerica Sales
Eric did an amazing job servicing and repairing my A/C unit. He was very professional and extremely informative on explaining everything about the process due to my lack of technical knowledge. He was/is extremely personable and I enjoyed our conversation and bond over food and family! This type of customer service was like an anomaly!!! Highly recommend!! A++++
Response from owner
May 20, 2025
Natalie S Torres
Brian Maldonado of Snyder Air Conditioning did an excellent job today re: our AC problem. Brian was very professional, informative and proactive re: maintenance. This is why we have used Snyder for numerous years and continue to do so. We are never disappointed in the caliber of their work and the timely manner in which they perform and remedy the problem. Thanks Brian for helping us out. It was a pleasure working with you.
Response from owner
April 2, 2025
Christopher Pelesko
Did a routine maintenance/cleaning on AC system. Cleaned mold and provided a discount. Recommended other services but declined. Biggest issue was the emergency shut off valve was left hanging out of the appropriate spot and the wire that goes inside isn’t long enough to pull unless the entire front cover is removed.
Response from owner
May 27, 2025
Bob O'Neill
Phillip recharged my ac unit, very professional, courteous and polite. Took time to explain potential maintenance issues, let me decide with no pressure. Great asset for your company.
Response from owner
May 22, 2025
Jonathan Moss
Tim provided excellent service. He spent the time to explain what he was inspecting and the results in detail. Peace of mind provided that my family will have service throughout the summer. Thank you, Tim!
Response from owner
May 20, 2025
Ashley
⭐️⭐️⭐️⭐️⭐️ 10 STARS I had a fantastic experience with Marcus McKinney from Synder Heating and Air! He recently cleaned the dryer duct at my home, and I couldn’t be more impressed with his professionalism and thoroughness. Marcus was punctual, friendly, and explained everything he was doing, which gave me peace of mind. The airflow is noticeably better now, and I feel a lot safer knowing the duct is clear of lint buildup. If you need dryer duct cleaning or any HVAC work, I highly recommend asking for Marcus. Great service from start to finish! We also had a blast listening to my “cleaning the house mix”
Response from owner
May 19, 2025
David Andress
Ian from Snyder AC came early. Did a good job left the house in better condition than when he found it and fixed the air conditioner in about an hour. I highly recommend his service
Response from owner
May 19, 2025
Joe Tritt
My a/c was freezing up and not cooling well. Brian Maldonado came out the same day and took care of the issue (a small leak causing loss of coolant) within a couple of hours. Brian explained what he was doing at every step and answered all the questions I had. This was important to me, the fact that he took the time. I would give Brian a 10 out of 10 and would recommend Snyder A/C for sure!
Response from owner
May 20, 2025
Tracy Waterman
Our A/C went out last night and Joe Cook came out right away and fixed our capacitor and got our house cooling down very fast. Joe knows his stuff and very professional. He also noticed other issues and suggested us to go with their maintenance plan. So we did and so thankful. Snyder is a great company with an excellent customer service and technicians especially Joe!!!
Response from owner
May 18, 2025
Kyle Sammet
Ryan came over and was awesome. Went right to work and knew what to check. Found the problem was the capacitor within the first 10 minutes there. Super easygoing and easy to talk to while he worked and within no time, our A/C was back up and running good as new. If anyone makes a call request him for sure
Response from owner
May 18, 2025
Theo Lundy
Jason delivered top notch customer service today on my unit. Just in time for the upcoming heat wave. Really appreciate your honesty and truth concerning Snyder services. Keeping making your customer smile.
Response from owner
May 15, 2025
TJ Davis
AC tech Lindsey of the Port Saint Lucie location is excellent. We just had our first service visit for tune-up and maintenance. Completely pleased-----knowledgeable, professional and friendly. Highly recommend.
Response from owner
May 14, 2025
Nunya Bizness
Ryan was AWESOME! He figured out what was wrong with my AC quickly and resolved the issue in no time!!! He was friendly, pleasant and knowledgeable! He showed me what the problem was and how to prevent it from happening in the future! Thank you so much!! We will definitely use your services in the future, when needed!!!!
Response from owner
May 8, 2025
Vee E.
I had to call Snyder Air conditioning company out to my house today on a Sunday for services, The AC Technician Jason was friendly and gave detailed information regarding the damage to ac unit. He came within the time window given + service fee was very reasonable for a weekend call, will definitely recommend professionals at Snyder!
Response from owner
May 5, 2025
Victor Roman
I reached out to Snyder to get a second opinion on my A/C that is a year old and had a condenser fan go out. My overall experience was 100% great. Dylan Carter was the technician who came to look at my system. Dylan was a professional and very methodical in his process giving me amplifying information regarding my A/C unit, that I did not otherwise receive from another company. I would recommend working with Snyder over competing A/C companies just from my experience with Dylan. He also got me in touch with his supervisor who was just as involved in the process as he was. I do not have a single issue or negative thing to say about my experience with Snyder! The bar is set very high!
Response from owner
May 2, 2025
Kasetta Hicks
My technician (Adrian) showed up on time and introduced himself because his photo did not proceed his appointment. After we exchanged pleasantries, he went outside and begin the HVAC system check up. Adrian was knowledgeable and explained what he was doing, what he found and suggested solutions. It was a great day with Snyder AC & Plumbing & Electrical. Thank you Adrian for your sharing your knowledge and expertise.
Response from owner
May 2, 2025
Hailey Ryle
I would like to amend my previous review. Debbie from Snyder tried very hard to mend this relationship, which I greatly appreciate. However, after agreeing on a price, a misdiagnosis and the credit we were supposed to receive disregarded, I can only increase my review by a few stars. Thank you for all your work Ms. Debbie. After reading the reviews and hearing testimonials from people this company seemed like the best choice, however, our experience has not been positive. Our unit had a condensing coil malfunction, in the middle of August, Snyder came out quoted us, took our payment then told us it would be 3-4 months before our part was available. After learning this I attempted to get our money back and go with a different company who could get the part quicker, but they refused to let us out of the contract. I therefore reached out to Carrier directly and found a way to expedite the part, provided them with all the information and thought they would take care of it, they did not. I followed up the next week and nothing had happened, reached out to Carrier again who reported they hadn’t received anything. So I, the costumer acquired all the information and sent the paperwork to Carrier directly. Part came, under warranty great because it is a $6,000 dollar part on a barely 2 year old unit. BUT…refrigerant is not covered or labor so that will be $1,800. Paid that, even though I personally handled most of the paperwork and actually getting the part. Now we are 6 months out and they came back out to complete maintenance, which took three different technicians before they were able to figure out what needed to be done, and they are telling us our inside coil has a leak and we are expected to pay $1,800 again for refrigerant…Don’t you do a whole system check after replacing a major part? If you are the best in the business, how come you are unorganized and unable to properly complete a job?
Response from owner
February 28, 2025
Ed Broome
Had a good experience with Synder. The technician Geramy T did a great job. He was very knowledgeable and broke things down for me, and didn’t pressure me into a purchase. Would recommend.
Response from owner
April 30, 2025
Jason
Our Technician, Keith, was very knowledgeable and friendly. Very Honest and gave me a run down on what is going on. I only know little to basic knowledge of HVAC but he was able to break down the info for me. I know that Snyder has served the jacksonville community for many many years, glad that we contacted them. Will look to Keith and the team for future services.
Response from owner
April 29, 2025
Faithnsavior
Every time I have a pleasant experience with this company . All techs are respectful and patient. Company is pricey but I call at 8 am and the tech is at my home 10 am same day . Much needed service on hot days ! Today they cleaned the drains and added a UV light to place inside the machine to prevent mold and bacteria growing inside the blower .
Response from owner
April 28, 2025
Ronald Haslam
Tech (Kasey Carrier) was very personable and efficient. He kept me advised through the maintenance service process as he performed the many tests and adjustments of the TRANE Heat Pump System. He installed a new UV bulb that was at the end of its 1 year service life. The UV appeared to be very effective in preventing growth of mold/mildew in the coil compartment.
Response from owner
April 28, 2025
Lori Bowe
The employee was professional, thorough, and polite. He checked our system thoroughly from A to Z . Very glad we contract with Snyderman. Always a positive experience
Response from owner
April 28, 2025
Carmen McKever
Gyles was my technician today. He was very prompt, courteous, professional, and knowledgeable. Before entering my home, he was mindful to put shoe covers on . He was very patient in explaining the issue regarding both of my units and addressed the issues within a timely manner. His expert troubleshooting helped identify a problem with an older breaker box that had not been replaced when I got my new unit. This helped to explain why my main breaker kept being tripped which was a seperate issue that I had been having which another Snyder technician ( electrical) was unable to identify during a previous service call. This was the first time that he serviced my units. I wish that he could be my regular technician. Please give this man a raise!! He is awesome!!
Response from owner
January 15, 2020
Mary Jones
My air conditioner quit working the other day and while I was with my wife at the hospital a relative made an appointment with a company from the beach to help us and when I got home he showed up and after about 15 minutes told me coils were bad and for $390,00 he would find the but I should buy another unit. After saying no I called the number on the unit for Snyder's which is who I bought it from 8.5 years ago. With the maintenance plan she sent a man out that day. After a long detailed inspection he showed me where there was a leak in the coolant line. Thomas and another worker came out today and after about 4 hours they rerouted the line and had the unit working like new. As a retired Marine Corps Officer I can both identify and respect professionalism and competence. They kept me informed as the work progressed. Thank you Thomas and the office lady that set this up. With my wife on an oxygen machine and warm weather coming I feel good knowing Snyder's will be there if needed and I will only use them in the future for any maintenance needs that they do. Semper Fi Stan Jones
Response from owner
March 7, 2025
Gary
Synder's air conditioning representative Gyles Liburd did a great job. He was personable and professional. Gyles discussed air conditioning issues and preventative care as he did his job. He gave a thorough after-service discussion on his findings and provided recommendations for optimum A/C care for the future.
Response from owner
April 25, 2025
Lorrie Braddock
Very happy with Snyder! They came out promptly and their service tech, Aiden was very thorough in diagnosing and addressing the needed repair. He answered all our questions and we felt we were in good hands!
Response from owner
April 23, 2025
Chris Tucker
My Snyder air technician, Nick, just left after an extremely detailed scheduled maintenance stop. I’ve never had a more thorough check on my AC system ever!! He spent the time to go through my report, supported by photographs, and answered my questions in a completely professional manner. If I could leave a six star rating for Nick and Snyder air conditioning, I would do it in a second!! Thanks Snyderman!!
Response from owner
April 23, 2025
MLRH
We could not be more pleased. BRAD is a lovely person as well as a professional and more than competent HVAC technician. He kept us informed during the work, was considerate of us as individuals and is welcome in our home at any time in the future. This was our first interaction with SNYDER and they will remain our go-to company, based a great deal on our interaction with BRAD. (We would like to adopt him). MLRH
Response from owner
April 24, 2025
M P
Amos Riley, Kadarryl Joseph, Isaiah Brown and Dale Lionberger treated me with respect and professionalism. They inspected my house's electrical and plumbing systems, did my air conditioner maintenance and replaced my old water heater with a new one. As a long time Snyder customer I trust the knowledge of their techs and highly recommend them.
Response from owner
October 16, 2024
Krish Seetharaman
Jay did a great job installing motor for the fan in outside unit. He was very meticulous in testing the fix and identified an impending issue with drain line. Though it cost me money to fix it, I'm sure this repair saved me from future (much more) expensive water damage. Thank you Jay!!
Response from owner
April 19, 2025
Lesley Cain
I bought a home from someone who had recently installed a new AC system with Snyder. I signed up for their maintenance plan and Snyder comes out every 6 months. Anthony was the technician today and he did an excellent job! He was extremely professional, knowledgeable, friendly and thorough. He’s an asset to the Snyder team!
Response from owner
September 24, 2024
Dan Johnson
Snyder A/C, Plumbing, and Electrical and Mr. Phillip Carter. We had some trouble with our upstairs AC unit, called Snyder A/C, Plumbing, and Electrical. Mr. Phillip Carter came to our home late in the afternoon and we were more than likely his last call on a Friday afternoon. Phillip was very professional, put on little bootie's before he came into the house, and was very helpful. Within about five minutes, he had the AC fixed on our upstairs unit. The AC capacitor was bad, replaced, and back on in record time! Phillip also spent a great deal of time, even though it was Friday and he could have been heading home, making various recommendations based on his experience with AC units. Phillip's recommendations will help in maintain the unit and avoid future problems. Phillip is very knowledgeable, took photographs of everything he did, and his effort was greatly appreciated!
Response from owner
April 12, 2025
Nicole Kopic
We had a maintenance check up done with our AC and Jamal was phenomenal! He was very thorough, explained everything to me in detail. Showed me the good and the bad, explained how certain things work and why they do what they do. Helped with our drainage placement. The list goes on. Thank you so much!
Response from owner
April 12, 2025
Tom Bledsoe
Jason Dailey did a phenomenal job. He recognized a shoddy job from our now former AC Company. He fixed everything in about 30 minutes or less and we couldn't be more pleased. I would recommend JD in a hot minute. Snyder Air is legit!
Response from owner
April 10, 2025
Janice Hodges
4-1-25 Jay Miller did a great job diagnosing my Ac unit. Came back next day and installed new parts. Very professional. 4-9-25 Jay Miller came back to install 3 Filter grills and did an excellent job again.
Response from owner
April 1, 2025
Linda
Nick was very professional and respectful of our time. He was available earlier than expected and offered us the earlier appointment time. He quickly identified the problem and presented an estimate. An estimated repair time was reasonable.
Response from owner
April 8, 2025
Stephen
Excellent Service - The Best 6-month Maintenance ever! I can't praise Chad highly enough! He's a great guy - He has a wonderful upbeat, positive attitude, and excellent customer skills. He was thorough in inspecting / adjusting all pressures/levels, left photos of all his work. Please schedule Chad for my next Snyder Maintenance Call ! -- Thank you, Stephen ....
Lady Alexis Yessenia Isabel Casanova-Schneider
Unfortunately our HVAC unit, which was was installed by another company not Snyder, leaked water that flooded into the garage and home. Not only did David fix the issue he gave a detailed description of what caused the issue and how it was repaired. Futhermore he provided helpful restoration and prevention recommendations. Lastly he was kind enough to relay all pertinent information to the insurance adjusters present so as not to let anything be lost in translation by me the customer making this ordeal a bit easier to process. David's professionalism and politeness was just the cherry on the cake. We would prefer David to be our point person on all things HVAC and will definitely be recommending him and Snyder to friends and family.
Response from owner
April 7, 2025
Tracy Kurek
Phillip was very thorough and explained to me what the problem was and how he fixed it. I appreciated that as I wanted to fully understand what was happening with my A/C! I had called in a panic that morning and Phillip was dispatched and out to my house by 10:00 am! What great service and another reason why I choose Snyder over all of the other competition! Thank you very much!
Response from owner
April 2, 2025
Michelle Knight
Donovan Heating and Air has been our partner in keeping our A/C in top operational shape for years. We have always been pleased with their service and the quality of workmanship by their Technicians. Today, I had Ryan working to repair my unit. He's a skilled technician who takes the time to explain everything in "layman's" terms so you understand both the problem and solution; AND he doesn't leave until he's verified the unit is back up and working at the optimum level. Ryan is not only a skilled, talented professional, he's also a very nice person which makes a difference to me. I highly recommend Donovan Heating and Air for all your cooling and heating needs. Their team and service is exceptional!
Response from owner
March 27, 2025
Richard Dorfman
Lindsey of Snyder Air Conditioning performed maintenance on my air conditioner unit today. As in the past, she was efficient, friendly and very knowledgeable about the status of my unit. She summarized for me all of the prominent points of the maintenance service in an easy to understand way and made suggestions going forward for keeping the unit in pristine condition. You can't ask for more from a technician. I am always glad when I open the door for the service call and see Lindsey there.
Response from owner
March 21, 2025
J M
This was my first time getting AC maintenance and I am pleased with the service. The tech was friendly and explained everything really well. He did a good job at making recommendations for upgrades without sounding like a pushy salesperson.
Response from owner
March 20, 2025
JJ Nardino
Ryan Lewis was my technician and I couldn’t be happier to have met him! Great guy, super knowledgeable. I just moved into a new Condo and things weren’t working that way they should. He spent time and care getting my system back in order. I definitely recommend Snyder HVAC
Response from owner
March 14, 2025
Tonya Miller
Tim was great to have out. We will be requesting him for our follow up later in the year. He was very informative about our unit and gave us great information to keep it running superb. He listened and heard my concerns and addressed them with ease.
Response from owner
February 18, 2025
Angel vega
Terry did an outstanding performance of the job today. Explain and recommend various points that will help the system to work to its optimum capacity. Very happy customer. Define will ask for Terry next time I need Snyder service.
Response from owner
February 18, 2025
Katherine Paradise
My Rep. Jason was polite , professional and efficient. He was able to determine my issue in a timely manner . I appreciated him explaining his steps in detail and showing me the bad part. He shared some helpful information about future choices. Snyder Air is a great company !
Response from owner
October 30, 2024
Jennifer Swanson
Highly recommend Snyder Air Conditioning! We've had an ongoing issue with our a/c unit spewing bad-smelling air into our home. It's a tough thing to figure out because it doesn't happen all the time, particularly when the technicians are there. But Savannah with Snyder was AWESOME! She spent the time to look over everything, discovered the problem, and then set about fixing it. She kept me informed, explained everything she was doing -- and why-- and was very knowledgeable. In short, it was a delight to work with her and I'm thrilled that she fixed our problem!
Response from owner
February 6, 2025
Amanda Ward
Josh came out, diagnosed the problem quickly, and explained things so it was easy to understand. He did have to leave to grab a part, but it was still finished in good time and everything is working again. I really appreciated how nice he was and the additional tips he gave me. The cost was reasonable as well.
Response from owner
January 13, 2025
Terri Williams
Snyder's technician Darrell, provided excellent customer service and was very informative and knowledgeable. I like that he contacted his Supervisor to report an issue with my unit. I have always received great customer service and courtesy, from all the Snyder technicians, that come out to service my unit. Definitely no complaints, even when I have to pay when my unit is serviced 😁
Response from owner
January 4, 2025
Brenda Card
Tim was professional and thorough while doing his job. I had a few questions about things, he was very knowledgeable and answered them. His answers were clear and understandable for someone not in the A/C business. He was polite and easy to communicate with. I would like him to do all my future cleanings.
Response from owner
December 31, 2020
James Agonis
Colin was extremely professional and very pleasant to speak with. He got right to work without delay and his conclusions and recommendations were spot on. As CEO of my own company and VP at a Fortune 500 company I would have proud to have him as an employee. I look forward to seeing him again under my service contract. Jim A David came a little later and he was very impressive!😀 Technically he was the best. What a delivery ; someone that is a technical wizard and professional and polite. I feel I met a new friend as nice as he was. He did an excellent job, was very thorough and explained everything in layman’s terms so I understood and he made sense. He scheduled an electrical follow up right away for me so basically he did all the work while I watched and he took care to make sure the job would be100%!! What a delight Snyder company was for me. I highly recommend them for anything do do with air conditioning systems. Jim
Response from owner
July 12, 2024
Paul Prusakowski
Cisco did a great job getting our HVAC system back in great condition. The team managed the process quickly and effectively, and explained exactly what the issue was that needed to be resolved. Everything is working great now. I look forward to continuing to have services done by this Snyder at both my home and business. This was my second experience with the company, and the customer service and personal nature of the technicians speaks volumes for the quality of the company. Great work and great people.
Response from owner
December 6, 2024
Karla Sherman
Being new to Florida I was extremely skeptical about hiring contractors, Snyder certainly put my mind at ease. I can’t say enough great things about this company. Logan and Isaiah were very professional, knowledgeable and thorough. They explained everything to me, showed me what the issues were, and gave me great suggestions and affordable options for all the repairs needed. Snyder overall is a great company, their team is extremely prompt, professional and affordable. I highly recommend them!
Response from owner
December 2, 2024
Michael Sniegon
Phillip did a great job! He took the time, to check where the problem was. I'm also happy with bill. I thought I would have to pay more. It was a grest surprise. I will continue to use Snyder from now on. I bought the package for a year. It's well worth it. Thank you Phillip!
Response from owner
November 24, 2024
Cheryl Goodrich
Ken Caster and his helper did a wonderful job! They arrived promptly and were able to identify and repair the problem quickly. I am very pleased and recommend Snyder highly. So courteous, professional and knowledgeable! Thank you so much!
Response from owner
August 15, 2024
Emerald Belle
Austin was polite, helpful, and knowledgeable. We had called for our a/c but when he arrived it had started up again so we ended up not needing him after all. But he still took the time to discuss what had likely happened and ways we could avoid it in future. We will be using Snyder again. Very pleased!
Response from owner
October 8, 2024
KeArra Robinson
I enjoyed my appointment with Synder Heating and A/C. My technician was very professional and respectful. They team worked efficiently inside and outside of the home. They even wore shoe protectors. My unit was cleaned and I can already feel cooler air. My technician also gave suggestions for ways to protect my unit. Not only was my appointment great but the scheduler was as well. She was accommodating and professional. I highly recommend!
Response from owner
September 30, 2024
Janielle Griffin
Eric Walden was GREAT! He came out and was friendly, professional and very knowledgeable and showed me everything he was doing and explained it in detail. He worked for hours to resolve my issue. Would definitely recommend him and Snyder to anyone needing service.
Response from owner
September 2, 2024
Lonny Olds
Kendall came out on a holiday , he was easy to talk to & explained everything very well. We are so appreciative that he didn’t try to over sell us and got our air conditioning repaired and running in no time! Really glad we called them and will highly recommended them and use them again!
Response from owner
September 3, 2024
Kevin P Slowey
Dominic was very polite and he explained all possible solutions and pricing prior to starting. He worked quickly and efficiently while being very informative to me and his trainee Xavier. They were very neat and cleaned as they performed the repair. I also discussed another change I'm considering in the near future and Dominic shared some thoughts and ideas. I will definitely use this company and hopefully Dominic again.
Response from owner
August 16, 2024
Vicki Boling
Tim & his assistant was on time & got straight to work. Tim answered all my questions & went over things I needed to do to keep my system going strong. I would have Tim service my unit again.
Response from owner
February 25, 2021
sean McMullin
Mr. Perez was friendly, professional, knowledgeable, efficient, and accommodating. He told me what to expect and kept me informed what he was doing and very thorough going through my AC unit. Snyder as a whole has the best customer service I have experienced. They are a little more pricey but well worth the money for what you get.
Response from owner
July 29, 2024
Melanie Law
Not only was the lady, Mary, in the office so super sweet, David was here and diagnosed the problem in just a few short minutes, fixed it, checked the unit and said all else was great!!! This is an efficient company with excellent employees and their prices are very fair. I’ll be using them for all of our AC needs. We also purchased the maintenance plan which is an excellent value. I’m just super satisfied with this company’s professionalism. Oh and I called at 3:30 and they were out here within the hour!!!!!
Response from owner
July 27, 2024
Carleigh Eagle
After signing up for the monthly Snyder care program, we had them come out to service our AC before it got too hot. Emmanuel did a fantastic job not only taking care of our equipment but also educating us on our system. He went over everything in such great detail and made such a wonderful impression. If you have someone come out to work on your unit I HIGHLY recommend trying to have it be him. Coming back to add to my earlier review! Through the Snyder Care Program, we also had their team come out and do a full plumbing inspection of our recently purchased home. Tony Bravo and Thor Fennell did a fantastic, above and beyond job that far exceeded my expectations! Their inspection was thorough and their findings were explained in detail. I appreciated their guidance on recommendations and possible upgrades to our system. I can’t wait to recommend them when friends and family ask!
Response from owner
May 23, 2024
Brian Kulley
German Perez Arrived on time, listened to the diagnostics I had performed, painstakingly searched for Freon leak, found several issues, provided several warranty repair alternative part options. Also suggested some self maintenance techniques. Pro all around. You don’t want your condenser coil to look like the one in the photo, German from Snyder fixed it for me.
Response from owner
April 7, 2023
Eddie Gomez
03/15/23 On time; professional; friendly Troubleshot heat issue and repaired it w in 15 mins. Thanks Eric! 02/24/23 Eric was extremely professional & friendly. Knew right away what the issue was; got the part and got my A/C going fast. Shout to Angie (Admin); Manager Mrs. Debbie for treating me right. Thank you ladies for your professionalism. Keep up the great work. Always a pleasure to have Snyder as my HVAC company. Ryan/AJ/Ada were on time, Extremely professional, Thorough & Detailed oriented (meticulous techs). Thank you for fixing verifying everything else was working like a fine oil machine. I highly recommend Snyder Heating & AC. I have yet had a bad experience w any of the techs. Thank you for everything. Fish ON!
Response from owner
June 28, 2021