Janice S.

Courtney Crounse

I can’t say enough good things about my experience with Dylan! He showed up early (which already says a lot about his professionalism), and from the moment he arrived, he was friendly, respectful, and clearly very knowledgeable. You could tell right away he’s a genuinely good person who takes pride in his work. Not only did Dylan handle the job efficiently and thoroughly, but he also went above and beyond by walking me through some helpful homeowners’ tips and tricks that I really appreciated. It wasn’t just a service call, it was a true learning experience, and he made it incredibly pleasant from start to finish. One small thing that really stuck with me, before he left, he even asked if he could say hi to my dogs. I let them out of the room, and he took a moment to pet them and be kind to them. So sweet!! Honestly, this might be the best customer service I’ve ever received, especially from an HVAC company. If you’re lucky enough to have Dylan as your technician, you’re in great hands. Highly recommend!

Lynda Dupes

Chris was very thorough and caring of the property. He came up with solutions to solve the needed repairs (replacing some galvanized pipes) in the best way to have the least impact on existing structure. He was friendly, knowledgeable, and very resourceful. Very happy with his evaluation of the project.

Brian Rowan

I don’t usually post reviews but I felt it was necessary to hopefully keep people from getting taken advantage of by Snyder. I had them come look at my electrical panel. The technician arrived and said it needed to be replaced. He was quick to provide an estimate. It came in at $4900. I knew this was an inflated estimate. I told him I knew this was too much and had him leave. He said for the pleasure of him giving me this outrageous estimate I would need to pay 100 dollars for this extensive ten minute service call. I did agree to pay to get Snyder off my property. A friend recommended I call American electric. They were able to diagnose the problem, yes I did need the panel replaced. But they would do it for $3250. Well Snyder, how do you justify your price. Everyone who reads this, please don’t call the these scammers. They only plan on ripping you off!

Hailey Ryle

I would like to amend my previous review. Debbie from Snyder tried very hard to mend this relationship, which I greatly appreciate. However, after agreeing on a price, a misdiagnosis and the credit we were supposed to receive disregarded, I can only increase my review by a few stars. Thank you for all your work Ms. Debbie. After reading the reviews and hearing testimonials from people this company seemed like the best choice, however, our experience has not been positive. Our unit had a condensing coil malfunction, in the middle of August, Snyder came out quoted us, took our payment then told us it would be 3-4 months before our part was available. After learning this I attempted to get our money back and go with a different company who could get the part quicker, but they refused to let us out of the contract. I therefore reached out to Carrier directly and found a way to expedite the part, provided them with all the information and thought they would take care of it, they did not. I followed up the next week and nothing had happened, reached out to Carrier again who reported they hadn’t received anything. So I, the costumer acquired all the information and sent the paperwork to Carrier directly. Part came, under warranty great because it is a $6,000 dollar part on a barely 2 year old unit. BUT…refrigerant is not covered or labor so that will be $1,800. Paid that, even though I personally handled most of the paperwork and actually getting the part. Now we are 6 months out and they came back out to complete maintenance, which took three different technicians before they were able to figure out what needed to be done, and they are telling us our inside coil has a leak and we are expected to pay $1,800 again for refrigerant…Don’t you do a whole system check after replacing a major part? If you are the best in the business, how come you are unorganized and unable to properly complete a job?