Candace Raulerson
Bunch of crooks! Wanted to charge me $400 for a $15 part. Called a different company and got my A/C fixed for half the price they wanted. 🤬
Response from owner
October 28, 2025
Other reviews
Heather
Our tech Martin Ebanks, was professional, friendly and seemed knowledgeable. The only negative comment has nothing to do with Martin but I feel each time they come out, they are always recommending a new service and the price seems high after I check to see how much the parts cost.
J K
Jason Dailey was an OUTSTANDING TECHNICIAN!!! Found multiple problems and fixed them with a reasonable time and effort. I don't usually do reviews but I Highly Recommend this company for your HVAC needs! Reasonable, friendly & intelligent!
J Jones
Very expensive and issue was not resolved. I had a thermostat that was not getting any power. The breakers checked good and the air handler had no obvious issues. The float switch was fine. The technician came out and determined that the thermostat was malfunctioning. He had two replacement options available to buy directly from him (Snyder), but both were marked up over 2x their retail price, or hundreds of dollars more expensive. What’s worse was that they do not carry a thermostat just for troubleshooting, only ones for sale. I declined and sent him on his way. I had a different company come out and they found the real issue in 30 minutes (wire was shorting due to heavy rainfall) and this technician didn’t charge anything for the trouble. Snyder charges $100 for the technician to walk through your door and more every 30 minutes. I want to be clear that the technician, while misdiagnosing the issue, was very professional and honest. The real issue lies with the company policies and I recommend finding smaller companies that have not been bought out by larger ones.
Jim Spinney
Daniel Crowder visited our home on Thursday and prepared a proposal to replace our two 22 year old heat pumps. He was professional, knowledgeable, and efficient. We accepted and approved the proposal and the next day, Friday, two crews were dispatched to complete the installation. They arrived promptly at 9:00, introduced themselves to me and immediately started the removal of our old equipment. Everyone I met from Snyder were professional and knowledgeable and by 2:30 that afternoon we had two new heat pumps, air handlers, and Digital Thermostats installed and running. We couldn't be more pleased with our decision to use Snyder. (No photos)