Andrew Lucas
If I could give zero stars I would called Snyder out because our system was stuck pumping heat they came out saw it was an older system took one look at it and said it needed a whole unit wouldn’t you know it I called out a privately owned company for a second opinion and after actually testing wiring which Snyder did not all I needed was a new thermostat and my system is working great just like it was before 👎👎👎👎👎👎
Response from owner
December 13, 2025
Other reviews
Lori Bowe
The employee was professional, thorough, and polite. He checked our system thoroughly from A to Z . Very glad we contract with Snyderman. Always a positive experience
Darren Ochs
Had a new AC installed in April 2025, in June 2025 the AC started freezing up continuously. Had Snyder come 3 times each time saying nothing is wrong. Finally they figure out they need to order three parts. This was the end of July. It’s now October and they are refusing to even return our calls. $12k system that can’t maintain a temperature under 77 degrees without freezing. Beyond disappointed. If I could give negative stars I would solely based on their lack of communication. Be cautious giving them any work at all.
J Jones
Very expensive and issue was not resolved. I had a thermostat that was not getting any power. The breakers checked good and the air handler had no obvious issues. The float switch was fine. The technician came out and determined that the thermostat was malfunctioning. He had two replacement options available to buy directly from him (Snyder), but both were marked up over 2x their retail price, or hundreds of dollars more expensive. What’s worse was that they do not carry a thermostat just for troubleshooting, only ones for sale. I declined and sent him on his way. I had a different company come out and they found the real issue in 30 minutes (wire was shorting due to heavy rainfall) and this technician didn’t charge anything for the trouble. Snyder charges $100 for the technician to walk through your door and more every 30 minutes. I want to be clear that the technician, while misdiagnosing the issue, was very professional and honest. The real issue lies with the company policies and I recommend finding smaller companies that have not been bought out by larger ones.
Bernice Fayak
Chris was extremely knowledgeable and helpful repairing this old plumbing system. So grateful he was able to quickly repair and stop the water leak. Thank you for the great service!