M P
Amos Riley, Kadarryl Joseph, Isaiah Brown and Dale Lionberger treated me with respect and professionalism. They inspected my house's electrical and plumbing systems, did my air conditioner maintenance and replaced my old water heater with a new one. As a long time Snyder customer I trust the knowledge of their techs and highly recommend them.
Response from owner
October 16, 2024
Other reviews
Terrie Phoenix
Great communication! Showed up on time and explained everything that needed to be done to achieve desired results. Billy also explained where issues might arise. Gave me a complete quote for everything on the spot. I was able to immediately schedule job for a few days later. They did excellent work running new 220 line and ceiling fan install on cathedral ceiling! He and his colleague were even extra careful to keep home neat and cleaned up everything before they left. Very happy with results and highly recommend. Also, Snyder was very easy to work with for scheduling. Working with Snyder plumbing this time. Katia gave me an on the spot estimate for multiple jobs. She was amazing at identifying issues and potential solutions! Really blown away by her depth of knowledge and detailed explanation. All around great experience!
Daniel Levine
Phillip did excellent repairing, cleaning, checking our AC system. Head found an issue we’ve been dealing with for a long time, I just wasn’t sure if it was an operator issue or something else. He took the time to explain how our system works, how to optimize operating it and options to fix the issue. Very honest and fair guy, thank you Phil and the Snyder team. 🙏😄
Jenny Cannady
Our technician, Randy G, was incredible and went above and beyond. The company responded quickly to our issue and sent Randy out promptly. He worked tirelessly on a Friday afternoon to repair a drain pipe leak that was causing water damage to our home. 10/10 would recommend to friends and family.
Karen Long
We called to have a new circuit installed in our home. This part was fine--we were able to get a timely appointment, our technicians Kyler and Carson were able to do the work the same day, and they did a great job. There was some drywall damage accidentally done to one of our walls during the installation. The techs took responsibility for it and ensured we would be connected to a drywall repair person. This is where I started having problems. No one called me to follow up on this repair. After several days of calling, I was told I could get an appointment in a month, which was a lot later than the two days I was previously told. After some digging someone at Snyder managed to get me an appointment the next week, which I was really grateful for. However, the subcontractor did not show up for the appointment. He then asked me to reschedule, and when my availability for following two days was limited (because the change was last minute) he got snippy with me. When he did arrive, the subcontractor did the drywall repair in under 20 minutes. I must say there is no longer a hole in the wall. But it was just some cursory drywall mud--we will have to sand it and paint it now, and the experience was really not worth our time. This started out as a five star review. And the electrical work we had done was great. But the fact that I had to call for days to get a person to schedule a repair date for the wall was really frustrating. I was told that the people who do the drywall repair are very busy and often overbooked; maybe our repair was reflective of that.