All reviews

Shelby Morris

Savannah was great! Friendly, knowledgeable, professional. Not only did she fix the problem but showed and explained how we can better take care of our AC system going forward. Love women in trades!!

David Beard

Shawn from Snyder Air Conditioning, Plumbing & Electric was outstanding! Polite, professional, and highly knowledgeable, he conducted a thorough water survey and testing. He provided clear, valuable estimates with multiple options, making decision-making easy. Highly recommend Shawn for his exceptional service!

Name Name

Needed my bathroom faucet replaced and the leak fixed, the box store guy kept rescheduling and I needed the leak fixed now. Snyders sent a tech and he told me I bought the wrong faucet, found the garage water shutoff and fixed the leak within an hour. Great service with Allonzo, very professional courteous and helpful.

JaRenae Whitehead

I would rate no stars if possible. I was informed I would receive a Goodman system and they installed a Carrier system. Installers were unprofessional and one remained on the phone all day so it took forever to install. Also installed the handler and placed the old dust filled filter in it. Just sloppy work. Then when I called the service rep that sold me the $11K system to inform him I was unhappy, he hung up the phone on me.

Tyler Dugger

Wayne with Snyder has been great. I’ve called 2x and they’ve been here same day / next day. He explained the problems and what could be done about them. They are more expensive but with the service & customer support I’ll pay it all day.

M Elliott

Savannah, the HVAC Technician, was awesome! She explained each step she took to diagnosis and repair the issue. Arrived on time as well. When my HVAC A/C stopped working, I asked my neighbor who they used and he highly recommended Snyder A/C. Very glad he did. The office staff were able to get me a next day repair appointment. If you're looking for HVAC service and/or a maintenance service plan, give Snyder a call.

Jerica Sales

Eric did an amazing job servicing and repairing my A/C unit. He was very professional and extremely informative on explaining everything about the process due to my lack of technical knowledge. He was/is extremely personable and I enjoyed our conversation and bond over food and family! This type of customer service was like an anomaly!!! Highly recommend!! A++++

Cedric Brown

My service tech was Joe Byrd and he was very helpful as well as professional. His response time was very fast and he repaired our water heater without any issues. I will definitely recommend Snyder Air Conditioning, Plumbing & Electrical for fast, professional service !

Natalie S Torres

Brian Maldonado of Snyder Air Conditioning did an excellent job today re: our AC problem. Brian was very professional, informative and proactive re: maintenance. This is why we have used Snyder for numerous years and continue to do so. We are never disappointed in the caliber of their work and the timely manner in which they perform and remedy the problem. Thanks Brian for helping us out. It was a pleasure working with you.

Christopher Pelesko

Did a routine maintenance/cleaning on AC system. Cleaned mold and provided a discount. Recommended other services but declined. Biggest issue was the emergency shut off valve was left hanging out of the appropriate spot and the wire that goes inside isn’t long enough to pull unless the entire front cover is removed.

Lori Jordan

Dylan was very prompt and courteous. He took time to explain everything thoroughly and answered any questions that I had. Pricing was fair and reasonable.

Susan K.

UPDATE: Snyder has remedied these issues. To their credit, they take customer feedback very seriously. Thank you, Snyder! My parents have been lifelong customers of this company and loved supporting a local family owned business. However, we have witnessed a marked deterioration of customer service since the business was acquired by another company. What has become clear since then is that customer needs and best interests are no longer a priority, only corporate profit is. Let me share our story: Snyder installed a new hot water heater, electrical panel and water filtration system. These were not cheap. We then began to experience very low water pressure throughout the house. You can’t shower while the dishwasher is going. You can’t brush your teeth if the laundry is running. We asked Snyder to come investigate and were told they won’t come out unless we sign up for their yearly maintenance package. So we did. A Snyder plumber came out, took a quick look, and without conducting any water pressure tests, simply told us we need to replace all our plumbing, even though our plumbing is brand new. My parents are retired and can’t afford that. We were also understandably skeptical. Someone from the city then came out to test the water coming from the street to the house to see if that was the culprit. It was not. The water pressure continued to plummet so we called Snyder again. This time a very honest Snyder plumber came out and admitted that whoever from Snyder that installed the water filtration system cut corners and did not install it correctly. It wasn’t even in the right place. He came up with a plan to remedy the situation, which would require the system to be removed, reinstalled and all the filters to be replaced, but at no cost to us because none of this was our fault. This plumber was then fired. He refused to sell us services or products we didn’t need, and refused to make us pay for the company’s mistake, and he lost his job for it. It has been weeks now and still no resolution. We are shopping for a new local family owned business to support in the hopes they will support us, and just not corporate greed. Shame on you, Snyder. Do better.

J Caso

The technician called to advise he would arrive late since the tech scheduled for the job did not make it to work. That should have raised a red flag. When the rep showed up, he made the comment that he was not expecting to do the job, and he did not have all the tools he would normally need. That should have been red flag number 2. We should have requested the appointment be rescheduled at that point. Today we notice air blowing in from the bathroom exhaust fan that was installed along with an odor that was not there before. I am guessing the unit was not properly sealed and the insulation was not replaced properly. With the air blowing through we are now scared whether we are breathing in fiberglass insulation from the attic.

melanie mahaffey

From the moment they arrived at the house, Dominick, Kyle, Kevin, and Eric were so professional. They were all very helpful and friendly, even when I kept asking questions. Their expertise was evident during the install, as they handled everything that came up with ease and efficiency. They were very meticulous with their choices, and left no question about anything being done correctly, or without being checked and double checked. As a customer, that is greatly appreciated. An extra thank you to Eric for his patience with my questions, and to Dominick for the same, and for his thorough explanations, to help someone like me, who knows little, to understand. Great job to all the guys for their professionalism, patience, and understanding. I can’t thank you enough for a job well done, and for having cool air!! Thanks again, Melanie M.

Shawn Hansen

I normally don’t write a review but given time I just had to in hopes that someone will read it. A little over a month ago I paid Snyder just shy of $700 to replace a capacitor on my air handler. It’s steep and for people that don’t know this is only a $20 part give or take a few bucks on Amazon. Yes they are fast and did get my A/C working for my tenants since I live out of state. The part that really set me over the edge is the whole time the tech was trying to convince me to get a service plan and to have the coils / ducts cleaned because he said they were extremely dirty. I passed due to knowing I was selling the house in a few months and informed him of this because I can do it all myself. Then RELENTLESSLY he tries calling / texting / and emailing both me and my wife to the point we had to block all forms of contact with him. Something I was firm yet polite with him over the phone initially to begin with. Harassing business tactics is where I draw the line with a company in any situation! Then a few weeks later I visit my house since my tenants moved out and I was LIVID. He put back in a 3 year old filter that my tenants never replaced when there was two more brand new ones beneath it!!!! The house wouldn’t cool below 79 due to that! The new ones can even be seen in the pics he sent us. The evaporator coils took less than a minute to brush the debris off it and that’s me nitpicking being clean. All air ducts were extremely clean for 30+ years old. Funny enough zero pics of the coils on the intake side or the supposed “very dirty ducts” had pictures in the invoice. I cannot express enough that this company doesn’t care about you, they just want to charge 2-3x more than the smaller guys and get you on some type of monthly / yearly fee. You are truly a number to them!

Bob O'Neill

Phillip recharged my ac unit, very professional, courteous and polite. Took time to explain potential maintenance issues, let me decide with no pressure. Great asset for your company.

Shawna Richardson

Very happy with the service that I received. The inspection was done and it was explained to me very well by Chris. Shawn came and did the work the next day. He was very calming when I was stressing out about my water.

James Jones

Great experience. He was fast knowledgeable courteous polite and helpful as well as patient and willing to explain anything you ask and give advice to make sure you get the most life out of your ac. my first time using Snyder for ac install/repair they will be my go to from now on. its a bird, it's a plane , its cool in my house mid summer thanks Snyder man.

Ty Sanchez

Ryan did an amazing job, he was well informed about his practice and very professional. Ryan held him self to the highest standard and truly cares about his customers. I highly recommend that if anyone needs help with plumbing Ryan is your guy!

Kari Cook

Kat determined the problem causes of my screeching showers and slow filling toilet. She is very knowledgeable, professional & personable. Kat also gave me some sound pointers and a reasonable quote for fixes & replacements. I highly recommend her!

Holli Molina

Truly the worst service I’ve ever received or paid for. From the moment Buckhalter joined Snyder I have had 3 canceled scheduled appointments. Today makes number 4. The scheduled appointment is 10-2 pm. After calling at 3pm I was moved back due to delay in prior jobs. At 5pm I called again. Now the estimated time is 11pm. After a very poor conversation the appointment is moved another two days. We pay for maintenance and have had multiple leaks. Poor service top to bottom. Utter regret they hold our AC warranty now after Buckhalter was bought out. Total waste.

Jonathan Moss

Tim provided excellent service. He spent the time to explain what he was inspecting and the results in detail. Peace of mind provided that my family will have service throughout the summer. Thank you, Tim!

Ashley

⭐️⭐️⭐️⭐️⭐️ 10 STARS I had a fantastic experience with Marcus McKinney from Synder Heating and Air! He recently cleaned the dryer duct at my home, and I couldn’t be more impressed with his professionalism and thoroughness. Marcus was punctual, friendly, and explained everything he was doing, which gave me peace of mind. The airflow is noticeably better now, and I feel a lot safer knowing the duct is clear of lint buildup. If you need dryer duct cleaning or any HVAC work, I highly recommend asking for Marcus. Great service from start to finish! We also had a blast listening to my “cleaning the house mix”

Evan Malucci

One of the best companies I’ve ever done business with. They always explain to me what is going on and what it will cost to fix the problem before trying to fix anything. Always willing to work with me and give me the best pricing they can for all the work they do. Special shout out to Ryan Lewis, he is amazing and has always been there for us, and has always explain what he was doing, what was wrong and never pressured me into buying or doing any work that I didn’t need or want.

Owner Director

Excellent Customer Service!!!! Cannot brag enough about how professional and well mannered Marcos is and what a great and thorough job he provided on the cleaning of the dryer vent!!!! (Marcus provided pics of before and after services) Highly recommend him and prefer to have him as our regular tech!!!

David Andress

Ian from Snyder AC came early. Did a good job left the house in better condition than when he found it and fixed the air conditioner in about an hour. I highly recommend his service

Joe Tritt

My a/c was freezing up and not cooling well. Brian Maldonado came out the same day and took care of the issue (a small leak causing loss of coolant) within a couple of hours. Brian explained what he was doing at every step and answered all the questions I had. This was important to me, the fact that he took the time. I would give Brian a 10 out of 10 and would recommend Snyder A/C for sure!

Howard Oglesby

We have had a service contract with Snyder for several years. We have found them to always be dependable and do quality work. The techs are always informative and make sure you understand what needs to be done. They do quality work and stand behind it. Two years ago we had our unit replaced. They were quiet, efficient and clean. We hardly knew they were here. I have recommended Snyder to friends.

Tracy Waterman

Our A/C went out last night and Joe Cook came out right away and fixed our capacitor and got our house cooling down very fast. Joe knows his stuff and very professional. He also noticed other issues and suggested us to go with their maintenance plan. So we did and so thankful. Snyder is a great company with an excellent customer service and technicians especially Joe!!!

Kyle Sammet

Ryan came over and was awesome. Went right to work and knew what to check. Found the problem was the capacitor within the first 10 minutes there. Super easygoing and easy to talk to while he worked and within no time, our A/C was back up and running good as new. If anyone makes a call request him for sure

Blake

We truly appreciated the honest, knowledgeable service provided by Marty. He was straightforward and professional, with no pressure or overselling—just clear, trustworthy guidance. We’re very grateful for the excellent service and would definitely recommend Snyder as a company and Marty as a service tech.

Shannon Spinner

Kyler was very helpful and informative. He arrived earlier than the scheduled appointment, and even called ahead of time to make sure that was okay. Very good experience. They’ll be getting my business in the future for sure.

Harry Carter

We had an electrical issue at our home, and Snyder responded quickly. Electrician Dominick arrived on time, and diagnosed the problem right away. The repair was done efficiently and professionally, with everything working perfectly since. On top of the great workmanship, their customer service was exceptional—friendly, respectful, and clear in explaining what needed to be done. Highly recommend!

Catherine Mitchell

Isaiah and Gavin did an absolutely STELLAR job getting our electrical issues straightened out!! They were cordial and made very helpful suggestions during their time there and it is wonderful to know that our house is now safely wired. They installed our new vented-to-the-outside range hood without a hitch. They even hauled away the box & packing materials that the hood came in!! Exceptional service by these two and I would recommend them without hesitation!

Theo Lundy

Jason delivered top notch customer service today on my unit. Just in time for the upcoming heat wave. Really appreciate your honesty and truth concerning Snyder services. Keeping making your customer smile.

Mary Sumner

Ron came the same day to fix our problem, even though it was after 5. He persevered until he found the source of the back-up and fixed it. He was extremely polite and helpful. I would definitely use Snyder again.

Stacey Frankel

Tracey was amazing!! He had to make 3 trips for me to get the job done and was extremely professional each time. I ended up only needing 2 new breakers instead of 3 which saved me a considerable amount of $$. I can’t tell you how much I appreciated the honesty when obviously I would have never known the difference. Truly appreciate that there are still great hard working honest people. He is an asset to your company. He also went above and beyond to check the outlets to make sure there weren’t any overlooked issues. Thanks again!!

TJ Davis

AC tech Lindsey of the Port Saint Lucie location is excellent. We just had our first service visit for tune-up and maintenance. Completely pleased-----knowledgeable, professional and friendly. Highly recommend.

mss FL

Travis was super professional. He was very thorough and spent a lot of time explaining the project and the process. He then came out and completed it efficiently with minimum downtime. After he took the time to explain what he did and address any concerns I had. Definitely recommend Travis.

Amy Pusakulich

Snyder came out on the same day to help me diagnose a commercial electrical issue. The tech arrived on time as promised, diagnosed the issue, and was able to repair the problem on the same day so my business didn't miss a beat! They were great!

sleeves904

Shawn made waking up without water far less stressful than it had to be. He came out and offered multiple options for my issues and let me decide what was best for my family and myself. Not only was Shawn very professional he was able to educate me on a system I have no knowledge on. Well done Snyder team!!

Kenneth Hunter

A very satisfied customer…. A/C went out on a Saturday night at 9pm. I called Snyder’s emergency service and a technician was at my home before 9am the following morning. The technician was very professional and courteous. He explained and showed me the issues. The unit was repaired in under an hour.

James Cherry

Curtis and Joe were an exceptional team for the installation of my new AC system. They completed a tremendous project - indoor, outdoor, and pipes in a 2-story home- within a day. Friendly through the hard work, too! Impressed by and grateful for these two.

Nunya Bizness

Ryan was AWESOME! He figured out what was wrong with my AC quickly and resolved the issue in no time!!! He was friendly, pleasant and knowledgeable! He showed me what the problem was and how to prevent it from happening in the future! Thank you so much!! We will definitely use your services in the future, when needed!!!!

Aniya Diane

Mitchell truly understood my needs and delivered an excellent solution. He went above and beyond, and I’m excited to hire him again to complete the job. I appreciated the detailed explanations he provided about what he was doing and why—now that’s what I call customer-centric service.

Diana Schwark

I called and Joe came to answer questions and provide a quote. He was patient and explained things very well. His efforts went beyond my expectations. Thank you Snyder! Thank you Joe! In addition, I believe his name was Zane (?) . He, like Joe, exceeded my expectations. He worked hard but kept smiling. He showed me the sediment that he had cleaned out and it was evidence that I had made the right choice. Thank you again!

Shawn V

Ken was outstanding! Friendly, incredibly knowledgeable, and explained his process along the way. He replaced three shower arms and collars for us and we love the look. Ken was very conscientious and cleaned up thoroughly after he completed his work. Now we’re fully converted to matte black thanks to Snyder and Ken!

Bob Boles

Roger Mier, our Snyder service technician, just performed one of our two annual maintenance inspections and we couldn’t feel more confident that we were in great hands. His quiet professionalism and highest quality standards were evident from the moment he arrived. Kudos to Snyder for having terrific representatives like Roger. We’ll be asking for him for our Fall visit!

CR COOPER

SUPERIOR RATING. Mitch is totally professional, polite and courteous. He and his assistant (also professional, polite and courteous) have been with us two days now. Their workmanship is excellent. Mitch's electrical panel is a work of art. Thank you.

Doug Nesmith

We’ve been using Snyder for over a decade and they never disappoint. Today’s technicians Adam & Justin were amazing. Super knowledgeable, friendly and broke every down in terms we could understand. And as always they never try to push unnecessary stuff on us. As long as they are in business we’ll keep going to Snyder