J Caso
The technician called to advise he would arrive late since the tech scheduled for the job did not make it to work. That should have raised a red flag. When the rep showed up, he made the comment that he was not expecting to do the job, and he did not have all the tools he would normally need. That should have been red flag number 2. We should have requested the appointment be rescheduled at that point. Today we notice air blowing in from the bathroom exhaust fan that was installed along with an odor that was not there before. I am guessing the unit was not properly sealed and the insulation was not replaced properly. With the air blowing through we are now scared whether we are breathing in fiberglass insulation from the attic.
Response from owner
April 25, 2025
Other reviews
acreativedifference
Brian was beyond helpful. Diagnosed the problem and gave me options. There’s a reason I choose Syber-And Brian is an example of why. Perfect service!
Stuart Jamieson
Overall, the plumber was good and knowledgeable. However: was running behind on the 10am-2pm appointment window and I didn’t receive a call until 2:45 that they were going to be there in about a half hour. Luckily I didn’t have much going on that day. I laid out the 3 issues that were all in my master bath, figured they’d be relatively easy fixes. His and her sinks were having some minor leakage underneath, master toilet supply line had a minor leak, and master shower wasn’t getting hot like it used to. Immediately he said the sink issues were most likely the supply valves and needed to be replaced. Said that would be about $500, which seemed way more than I’d think. Next issue was just the supply line to the master toilet needed a better quality one. $65 for the new supply line. Then the shower cartridge needed to have a small manufacturer setting adjustment. He did that adjustment for free, but said a new cartridge and install would be $650 (I had just replaced it for $30 at Home Depot). Then pointed out that the p trap needed to be replaced, $200 for that. All said and done: $760 for a little over an hour of work. Kicker was that I noticed one of the sinks were still leaking that same evening. Called back the next day and was told it is probably just the faucet that needed to be replaced. I had already bought 2 new faucets just in case that was the issue so they’d be able to replace them for me. Was quoted $420 PER FAUCET to be installed. Must be some crazy labor charges since I was supplying the hardware. I thought that was outrageous, and installed them both myself in less than an hour. That’s what really fixed the leak issue. Nice people but just way overpriced in my opinion.
Sue Jones
Called for an appointment, 12/4. Apparently the employee making appointment booked me for 12/4/2026!!! Really. Wasted my time waiting on their call and arrival. Now have an appointment scheduled for tomorrow morning, haven’t heard from them to confirm. Do you think they will show up?
Hernan Welch
Lindsey is an excellent technician. She is pleasant to deal with and courteous. She is my preferred technician. I am provided with excellent added value service and comprehensive review of all problems with my air conditioning system. Do not remove Lindsey from my account. I have been a customer for the past 9 years and my A/C was installed by Air Temp, which is part of Snyder.