All reviews
999 verified reviews, 4.7★ average, sorted by most recent.
James Jones
Great experience. He was fast knowledgeable courteous polite and helpful as well as patient and willing to explain anything you ask and give advice to make sure you get the most life out of your ac. my first time using Snyder for ac install/repair they will be my go to from now on. its a bird, it's a plane , its cool in my house mid summer thanks Snyder man.
Response from owner
May 21, 2025
Ty Sanchez
Ryan did an amazing job, he was well informed about his practice and very professional. Ryan held him self to the highest standard and truly cares about his customers. I highly recommend that if anyone needs help with plumbing Ryan is your guy!
Response from owner
May 21, 2025
Kari Cook
Kat determined the problem causes of my screeching showers and slow filling toilet. She is very knowledgeable, professional & personable. Kat also gave me some sound pointers and a reasonable quote for fixes & replacements. I highly recommend her!
Response from owner
May 20, 2025
Jonathan Moss
Tim provided excellent service. He spent the time to explain what he was inspecting and the results in detail. Peace of mind provided that my family will have service throughout the summer. Thank you, Tim!
Response from owner
May 20, 2025
Ashley
⭐️⭐️⭐️⭐️⭐️ 10 STARS I had a fantastic experience with Marcus McKinney from Synder Heating and Air! He recently cleaned the dryer duct at my home, and I couldn’t be more impressed with his professionalism and thoroughness. Marcus was punctual, friendly, and explained everything he was doing, which gave me peace of mind. The airflow is noticeably better now, and I feel a lot safer knowing the duct is clear of lint buildup. If you need dryer duct cleaning or any HVAC work, I highly recommend asking for Marcus. Great service from start to finish! We also had a blast listening to my “cleaning the house mix”
Response from owner
May 19, 2025
Evan Malucci
One of the best companies I’ve ever done business with. They always explain to me what is going on and what it will cost to fix the problem before trying to fix anything. Always willing to work with me and give me the best pricing they can for all the work they do. Special shout out to Ryan Lewis, he is amazing and has always been there for us, and has always explain what he was doing, what was wrong and never pressured me into buying or doing any work that I didn’t need or want.
Response from owner
May 20, 2025
Owner Director
Excellent Customer Service!!!! Cannot brag enough about how professional and well mannered Marcos is and what a great and thorough job he provided on the cleaning of the dryer vent!!!! (Marcus provided pics of before and after services) Highly recommend him and prefer to have him as our regular tech!!!
Response from owner
May 19, 2025
David Andress
Ian from Snyder AC came early. Did a good job left the house in better condition than when he found it and fixed the air conditioner in about an hour. I highly recommend his service
Response from owner
May 19, 2025
Joe Tritt
My a/c was freezing up and not cooling well. Brian Maldonado came out the same day and took care of the issue (a small leak causing loss of coolant) within a couple of hours. Brian explained what he was doing at every step and answered all the questions I had. This was important to me, the fact that he took the time. I would give Brian a 10 out of 10 and would recommend Snyder A/C for sure!
Response from owner
May 20, 2025
Howard Oglesby
We have had a service contract with Snyder for several years. We have found them to always be dependable and do quality work. The techs are always informative and make sure you understand what needs to be done. They do quality work and stand behind it. Two years ago we had our unit replaced. They were quiet, efficient and clean. We hardly knew they were here. I have recommended Snyder to friends.
Tracy Waterman
Our A/C went out last night and Joe Cook came out right away and fixed our capacitor and got our house cooling down very fast. Joe knows his stuff and very professional. He also noticed other issues and suggested us to go with their maintenance plan. So we did and so thankful. Snyder is a great company with an excellent customer service and technicians especially Joe!!!
Response from owner
May 18, 2025
Kyle Sammet
Ryan came over and was awesome. Went right to work and knew what to check. Found the problem was the capacitor within the first 10 minutes there. Super easygoing and easy to talk to while he worked and within no time, our A/C was back up and running good as new. If anyone makes a call request him for sure
Response from owner
May 18, 2025
Blake
We truly appreciated the honest, knowledgeable service provided by Marty. He was straightforward and professional, with no pressure or overselling—just clear, trustworthy guidance. We’re very grateful for the excellent service and would definitely recommend Snyder as a company and Marty as a service tech.
Response from owner
May 16, 2025
Shannon Spinner
Kyler was very helpful and informative. He arrived earlier than the scheduled appointment, and even called ahead of time to make sure that was okay. Very good experience. They’ll be getting my business in the future for sure.
Response from owner
May 15, 2025
Harry Carter
We had an electrical issue at our home, and Snyder responded quickly. Electrician Dominick arrived on time, and diagnosed the problem right away. The repair was done efficiently and professionally, with everything working perfectly since. On top of the great workmanship, their customer service was exceptional—friendly, respectful, and clear in explaining what needed to be done. Highly recommend!
Response from owner
May 14, 2025
Catherine Mitchell
Isaiah and Gavin did an absolutely STELLAR job getting our electrical issues straightened out!! They were cordial and made very helpful suggestions during their time there and it is wonderful to know that our house is now safely wired. They installed our new vented-to-the-outside range hood without a hitch. They even hauled away the box & packing materials that the hood came in!! Exceptional service by these two and I would recommend them without hesitation!
Response from owner
May 13, 2025
Theo Lundy
Jason delivered top notch customer service today on my unit. Just in time for the upcoming heat wave. Really appreciate your honesty and truth concerning Snyder services. Keeping making your customer smile.
Response from owner
May 15, 2025
Mary Sumner
Ron came the same day to fix our problem, even though it was after 5. He persevered until he found the source of the back-up and fixed it. He was extremely polite and helpful. I would definitely use Snyder again.
Response from owner
May 14, 2025
Stacey Frankel
Tracey was amazing!! He had to make 3 trips for me to get the job done and was extremely professional each time. I ended up only needing 2 new breakers instead of 3 which saved me a considerable amount of $$. I can’t tell you how much I appreciated the honesty when obviously I would have never known the difference. Truly appreciate that there are still great hard working honest people. He is an asset to your company. He also went above and beyond to check the outlets to make sure there weren’t any overlooked issues. Thanks again!!
Response from owner
May 13, 2025
TJ Davis
AC tech Lindsey of the Port Saint Lucie location is excellent. We just had our first service visit for tune-up and maintenance. Completely pleased-----knowledgeable, professional and friendly. Highly recommend.
Response from owner
May 14, 2025
mss FL
Travis was super professional. He was very thorough and spent a lot of time explaining the project and the process. He then came out and completed it efficiently with minimum downtime. After he took the time to explain what he did and address any concerns I had. Definitely recommend Travis.
Response from owner
April 28, 2025
Amy Pusakulich
Snyder came out on the same day to help me diagnose a commercial electrical issue. The tech arrived on time as promised, diagnosed the issue, and was able to repair the problem on the same day so my business didn't miss a beat! They were great!
Response from owner
May 13, 2025
sleeves904
Shawn made waking up without water far less stressful than it had to be. He came out and offered multiple options for my issues and let me decide what was best for my family and myself. Not only was Shawn very professional he was able to educate me on a system I have no knowledge on. Well done Snyder team!!
Response from owner
December 2, 2024
Kenneth Hunter
A very satisfied customer…. A/C went out on a Saturday night at 9pm. I called Snyder’s emergency service and a technician was at my home before 9am the following morning. The technician was very professional and courteous. He explained and showed me the issues. The unit was repaired in under an hour.
Response from owner
May 11, 2025
James Cherry
Curtis and Joe were an exceptional team for the installation of my new AC system. They completed a tremendous project - indoor, outdoor, and pipes in a 2-story home- within a day. Friendly through the hard work, too! Impressed by and grateful for these two.
Response from owner
May 9, 2025
Nunya Bizness
Ryan was AWESOME! He figured out what was wrong with my AC quickly and resolved the issue in no time!!! He was friendly, pleasant and knowledgeable! He showed me what the problem was and how to prevent it from happening in the future! Thank you so much!! We will definitely use your services in the future, when needed!!!!
Response from owner
May 8, 2025
Aniya Diane
Mitchell truly understood my needs and delivered an excellent solution. He went above and beyond, and I’m excited to hire him again to complete the job. I appreciated the detailed explanations he provided about what he was doing and why—now that’s what I call customer-centric service.
Response from owner
May 7, 2025
Diana Schwark
I called and Joe came to answer questions and provide a quote. He was patient and explained things very well. His efforts went beyond my expectations. Thank you Snyder! Thank you Joe! In addition, I believe his name was Zane (?) . He, like Joe, exceeded my expectations. He worked hard but kept smiling. He showed me the sediment that he had cleaned out and it was evidence that I had made the right choice. Thank you again!
Response from owner
May 7, 2025
Shawn V
Ken was outstanding! Friendly, incredibly knowledgeable, and explained his process along the way. He replaced three shower arms and collars for us and we love the look. Ken was very conscientious and cleaned up thoroughly after he completed his work. Now we’re fully converted to matte black thanks to Snyder and Ken!
Response from owner
May 6, 2025
Bob Boles
Roger Mier, our Snyder service technician, just performed one of our two annual maintenance inspections and we couldn’t feel more confident that we were in great hands. His quiet professionalism and highest quality standards were evident from the moment he arrived. Kudos to Snyder for having terrific representatives like Roger. We’ll be asking for him for our Fall visit!
Response from owner
May 6, 2025
CR COOPER
SUPERIOR RATING. Mitch is totally professional, polite and courteous. He and his assistant (also professional, polite and courteous) have been with us two days now. Their workmanship is excellent. Mitch's electrical panel is a work of art. Thank you.
Response from owner
April 9, 2025
Doug Nesmith
We’ve been using Snyder for over a decade and they never disappoint. Today’s technicians Adam & Justin were amazing. Super knowledgeable, friendly and broke every down in terms we could understand. And as always they never try to push unnecessary stuff on us. As long as they are in business we’ll keep going to Snyder
Response from owner
May 5, 2025
Vee E.
I had to call Snyder Air conditioning company out to my house today on a Sunday for services, The AC Technician Jason was friendly and gave detailed information regarding the damage to ac unit. He came within the time window given + service fee was very reasonable for a weekend call, will definitely recommend professionals at Snyder!
Response from owner
May 5, 2025
Victor Roman
I reached out to Snyder to get a second opinion on my A/C that is a year old and had a condenser fan go out. My overall experience was 100% great. Dylan Carter was the technician who came to look at my system. Dylan was a professional and very methodical in his process giving me amplifying information regarding my A/C unit, that I did not otherwise receive from another company. I would recommend working with Snyder over competing A/C companies just from my experience with Dylan. He also got me in touch with his supervisor who was just as involved in the process as he was. I do not have a single issue or negative thing to say about my experience with Snyder! The bar is set very high!
Response from owner
May 2, 2025
Morgan Klinzing
Dylan G did a wonderful job talking through the different options of ac units and was well educated on the differences between each unit. He made the entire process go smoothly and we felt like we received enough information to make an informed decision. We were more than just another sale.
Response from owner
May 2, 2025
Kasetta Hicks
My technician (Adrian) showed up on time and introduced himself because his photo did not proceed his appointment. After we exchanged pleasantries, he went outside and begin the HVAC system check up. Adrian was knowledgeable and explained what he was doing, what he found and suggested solutions. It was a great day with Snyder AC & Plumbing & Electrical. Thank you Adrian for your sharing your knowledge and expertise.
Response from owner
May 2, 2025
Tyler Connors
Nobody is initially thrilled at the idea of paying $12,000 for an AC replacement. Amy was very kind and professional and helped us make an educated decision to replace our AC unit compared to dumping $2500 worth of R22 into a leaking 26 year old Carrier unit. We are getting set up with a new Trane system next day install. I’ll update this review after the install but I’m very pleased with the customer service so far as I should be on such an expensive purchase.
Response from owner
May 2, 2025
Michael Shields
The Technician was great.. he called and said it would cost $1500 for a Tesla Charger Install... not really a great Price but I appreciate him not making the trip and wasting his and My time... but, Snyder.... you should know what this costs beforehand and you won't provide a Ball park price. Thanks
Response from owner
April 30, 2025
Jessica Cottrill
Anthony came out to my home yesterday for plumbing. We bought our home a little over a year ago and since have had several professionals out to our home. Anthony was ,by far, the best technician we have ever had out. Extremely polite, respected my home by keeping his work spaces clean and wearing shoe covers. Was very knowledgeable and kept me up to up date on everything he was doing while working. Anthony will be our preferred plumber for services at our home for future needs
Response from owner
April 30, 2025
Robert Boone
Experience was great. He showed up on time and answered every question for my wife. I was unable to be present during the service call but arrived home as he was leaving and he circled back and took time to explain everything to me as well. Fantastic service.
Response from owner
April 30, 2025
Donald Chadeayne
Prompt, efficient, professional. Lost power to the well pump and Snyder fixed it. He just finished the final permanent fix and we are delighted that he did such a great job! Professional, knowledgeable efficient and completed the job in a timely manner. Absolutely a 10 out of 10!
Response from owner
April 27, 2025
Cameron Hartley
Jason was both understanding and knowledgeable. We decided to replace instead of repair the Whole home AC, mostly, on his advice. We made the decision to not reach out for pricing other companies. Snyder has been our go to company for over 20 years. They know their Business.
Response from owner
April 29, 2025
Ed Broome
Had a good experience with Synder. The technician Geramy T did a great job. He was very knowledgeable and broke things down for me, and didn’t pressure me into a purchase. Would recommend.
Response from owner
April 30, 2025
Jason
Our Technician, Keith, was very knowledgeable and friendly. Very Honest and gave me a run down on what is going on. I only know little to basic knowledge of HVAC but he was able to break down the info for me. I know that Snyder has served the jacksonville community for many many years, glad that we contacted them. Will look to Keith and the team for future services.
Response from owner
April 29, 2025
Muñeka
Cheryl R. Is quite literally an angel a phone call away. In times of crisis, it truly comforted me to have her assistance, even if it was only over the phone. She exudes professionalism and a real person who listened from her heart. Which, by all accounts is rare in any field of work. She is a gem, an angel and I'm glad I reached out to Snyder today.
Response from owner
April 28, 2025
Rebecca Bryner
Chris was awesome! He spent a lot of time explaining and answering our questions. He was very knowledgeable and professional and we look forward to having him work with us again. Thank you, Chris!
Response from owner
April 29, 2025
Faithnsavior
Every time I have a pleasant experience with this company . All techs are respectful and patient. Company is pricey but I call at 8 am and the tech is at my home 10 am same day . Much needed service on hot days ! Today they cleaned the drains and added a UV light to place inside the machine to prevent mold and bacteria growing inside the blower .
Response from owner
April 28, 2025
Ronald Haslam
Tech (Kasey Carrier) was very personable and efficient. He kept me advised through the maintenance service process as he performed the many tests and adjustments of the TRANE Heat Pump System. He installed a new UV bulb that was at the end of its 1 year service life. The UV appeared to be very effective in preventing growth of mold/mildew in the coil compartment.
Response from owner
April 28, 2025
Lori Bowe
The employee was professional, thorough, and polite. He checked our system thoroughly from A to Z . Very glad we contract with Snyderman. Always a positive experience
Response from owner
April 28, 2025
Carmen McKever
Gyles was my technician today. He was very prompt, courteous, professional, and knowledgeable. Before entering my home, he was mindful to put shoe covers on . He was very patient in explaining the issue regarding both of my units and addressed the issues within a timely manner. His expert troubleshooting helped identify a problem with an older breaker box that had not been replaced when I got my new unit. This helped to explain why my main breaker kept being tripped which was a seperate issue that I had been having which another Snyder technician ( electrical) was unable to identify during a previous service call. This was the first time that he serviced my units. I wish that he could be my regular technician. Please give this man a raise!! He is awesome!!
Response from owner
January 15, 2020