Tyler Connors
Nobody is initially thrilled at the idea of paying $12,000 for an AC replacement. Amy was very kind and professional and helped us make an educated decision to replace our AC unit compared to dumping $2500 worth of R22 into a leaking 26 year old Carrier unit. We are getting set up with a new Trane system next day install. I’ll update this review after the install but I’m very pleased with the customer service so far as I should be on such an expensive purchase.
Response from owner
May 2, 2025
Other reviews
Michael Bell
Ian arrived when he said he would. He was polite, professional and completed needed repairs efficiently.
Keith Jones
I had my AC serviced today by David Popp and it is hard to express how impressed and pleased of the service he provided. Not only was he professional in the work he preformed but he was pleasant in his mannerism. Almost immediately he gained my trust as he was able to educate me on the questions I had about the freon filter. After completing the maintenance David took his time to go over all the parameters of the inspection and clearly educated me on my options. I ultimately had a soft starter installed to address the 121 amp surge to the compressor that brought it down to 35 amps, in addition to replacing the UV lamp. Best service I have ever experience with my AC. Thank you Snyder Man for sending Super Man! David loves his work because he told me so. What a testament to himself, his trade and Snyder Air. Hope I see David in 6 months. Well done David.
David Yarian
On August 23, 2024 Snyder Air Conditioning serviced my system with routine maintenance and installed a UV system for $535. Their total bill was $1,064. When a supervisor reviewed my invoice he acknowledged an overcharge amount of $399. He sent a request to customer service and it took them over a month to process my refund. Eventually after multiple phone calls they processed my refund in October 2024. The UV system has already stopped working. I think you should consider my disappointing experience with Snyder before asking them to work on your system.
Amanda Ward
Josh came out, diagnosed the problem quickly, and explained things so it was easy to understand. He did have to leave to grab a part, but it was still finished in good time and everything is working again. I really appreciated how nice he was and the additional tips he gave me. The cost was reasonable as well.