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Snyder Air Conditioning, Plumbing & Electric

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All reviews

999 verified reviews, 4.7★ average, sorted by most recent.

Showing 801850 of 999 reviews.

April 12, 2025

Dan Johnson

Snyder A/C, Plumbing, and Electrical and Mr. Phillip Carter. We had some trouble with our upstairs AC unit, called Snyder A/C, Plumbing, and Electrical. Mr. Phillip Carter came to our home late in the afternoon and we were more than likely his last call on a Friday afternoon. Phillip was very professional, put on little bootie's before he came into the house, and was very helpful. Within about five minutes, he had the AC fixed on our upstairs unit. The AC capacitor was bad, replaced, and back on in record time! Phillip also spent a great deal of time, even though it was Friday and he could have been heading home, making various recommendations based on his experience with AC units. Phillip's recommendations will help in maintain the unit and avoid future problems. Phillip is very knowledgeable, took photographs of everything he did, and his effort was greatly appreciated!

Response from owner

Thank you, Dan Johnson! Our team at Snyder Air Conditioning, Plumbing & Electric -Jacksonville strives to provide top-notch service in Jacksonville, and we are glad that we were able to exceed your expectations. Your feedback is valuable to us, and we look forward to the opportunity to serve you again. Thank you for your kind words and for choosing us for your plumbing needs.

April 12, 2025

April 11, 2025

Nicole Kopic

We had a maintenance check up done with our AC and Jamal was phenomenal! He was very thorough, explained everything to me in detail. Showed me the good and the bad, explained how certain things work and why they do what they do. Helped with our drainage placement. The list goes on. Thank you so much!

Response from owner

Nicole Kopic, We are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!

April 12, 2025

April 10, 2025

Bill Cartwright

Excellent Service by Travis Hicks @ Snyder Electrical!! Travis assisted us at our property in ensuring all electrical items were set correctly to code and addressed items identified in an inspection. Travis did a fantastic job in explaining the work needed to be done, and what did not need to be done. His work was expedient, detailed, and thorough. Travis's knowledge, communication, and work quality are top-notch!!

Response from owner

Thank you, Bill Cartwright! Our team works diligently to ensure that all your electrical needs are met with professionalism and expertise. Your satisfaction is our top priority, and we are grateful for your feedback. Thank you for choosing Snyder Air Conditioning, Plumbing & Electric -Jacksonville, and we look forward to serving you again in the future.

April 10, 2025

April 10, 2025

Tom Bledsoe

Jason Dailey did a phenomenal job. He recognized a shoddy job from our now former AC Company. He fixed everything in about 30 minutes or less and we couldn't be more pleased. I would recommend JD in a hot minute. Snyder Air is legit!

Response from owner

Tom Bledsoe, We are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!

April 10, 2025

April 9, 2025

Ina Abra

Zane was friendly, helpful and hard- working. The price he quoted for the plumbing we needed done was much better than any of the other plumbing services we had contacted. Snyder’s annual maintenance fee included a free work quote and a 15% discount on work done. I am so happy that I chose Snyder!

Response from owner

Ina Abra, Thank you for taking the time to share your positive experience with our plumbing services! We are thrilled to hear that our team was able to meet your expectations and provide you with excellent service. Your satisfaction is our top priority, and we appreciate your kind words.

April 10, 2025

April 9, 2025

Robyn Gillies

Snyder is the best! Joe fixed up my duct work in the attic and now my house feels so cool and runs much more efficiently. He said this is what I would want for his house and showed me everything that was going to be fixed then then gave me a tour when it was done so I could understand what was happening up there. Highly recommend for any service!

Response from owner

Thanks for the review! Our team at Snyder Air Conditioning, Plumbing & Electric -Jacksonville works hard to deliver reliable and efficient service to all of our customers, and it is rewarding to know that we have met your expectations. Thank you for choosing us for your plumbing needs, and we appreciate your feedback.

April 7, 2025

April 9, 2025

Nely

I called Snyder for a plumbing service. They sent me over Paul. Great person. Professional. Competent. Good value. Job done right quickly. Very good experience. Highly recommend Snyder company. And Paul. Off course I will use them again.. Thank you guys!

Response from owner

Nely, We are delighted to hear that you were pleased with the quality of our plumbing services. Our team works hard to ensure that every customer receives top-notch service, and it is rewarding to know that we have met your needs. Thank you for choosing us for your plumbing needs!

April 9, 2025

April 9, 2025

Janice Hodges

4-1-25 Jay Miller did a great job diagnosing my Ac unit. Came back next day and installed new parts. Very professional. 4-9-25 Jay Miller came back to install 3 Filter grills and did an excellent job again.

Response from owner

Janice Hodges, We are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!

April 1, 2025

April 9, 2025

Adriana Borba

Thanks to Raymond and his hard work and dedication to getting the hot water heater fixed! I know this was an easy fix, however he managed it to swiftly complete this maintaining a kind, professional demeanor! I appreciate his patience and completing the job!

Response from owner

Adriana Borba, We are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!

April 9, 2025

April 8, 2025

Candace Wyatt

Amazing service! Isaiah Brown has awesome sense of humor and fun to be around! He does a fabulous job replacing our old electrical breaker panel, and add outlet plug for us. He took his time to explained everything to us and helped us understand. If you have any hearing impaired clients please send Mr. Brown to them!!! He’s A 5 star guy!!!

Response from owner

We are dedicated to delivering top-notch service and ensuring that your electrical systems are safe and functional. Your satisfaction is a testament to our commitment to excellence, and we appreciate your trust in our company. If you ever require electrical assistance in the future, please do not hesitate to reach out.

April 9, 2025

April 8, 2025

Bill Kaluzny

I needed to replace my garbage disposal of 16 years. Dominic & Xavier came in & replaced it for me with a brand new one. They were Professional & worked cleanly. Appreciate their expertise! Well Done! We have been with the Snyder Companies for a longtime & always professional & they all care!

Response from owner

Bill, we appreciate your review, and we're thrilled that we here at Snyder Heating & Air could provide you with a 5-star experience.

February 20, 2019

April 8, 2025

Linda

Nick was very professional and respectful of our time. He was available earlier than expected and offered us the earlier appointment time. He quickly identified the problem and presented an estimate. An estimated repair time was reasonable.

Response from owner

Linda, Your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Snyder Air Conditioning, Plumbing & Electric -Jacksonville. Thank you for choosing us for your needs - we appreciate your business.

April 8, 2025

April 7, 2025

Jessica Dumas

I wish I could give Snyder zero stars. I typically do not post negative reviews. However, the service technician showed up and quoted 650 to cap lines for two bathroom sinks. He also seemed to be looking for other stuff to fix. It was an upscale experience. The tech was nice. But the quote was obscenely high. I called another plumber who charged less than half.

Response from owner

Jessica Dumas, We're truly sorry for any inconvenience you've faced. Our goal is to provide excellent service, and we've fallen short of that for you. We would appreciate the chance to rectify the situation and regain your trust. Please reach out to our customer service team at +1 904-299-6052 so we can work towards a resolution.

April 8, 2025

April 7, 2025

Stephen

Excellent Service - The Best 6-month Maintenance ever! I can't praise Chad highly enough! He's a great guy - He has a wonderful upbeat, positive attitude, and excellent customer skills. He was thorough in inspecting / adjusting all pressures/levels, left photos of all his work. Please schedule Chad for my next Snyder Maintenance Call ! -- Thank you, Stephen ....

April 7, 2025

Lady Alexis Yessenia Isabel Casanova-Schneider

Unfortunately our HVAC unit, which was was installed by another company not Snyder, leaked water that flooded into the garage and home. Not only did David fix the issue he gave a detailed description of what caused the issue and how it was repaired. Futhermore he provided helpful restoration and prevention recommendations. Lastly he was kind enough to relay all pertinent information to the insurance adjusters present so as not to let anything be lost in translation by me the customer making this ordeal a bit easier to process. David's professionalism and politeness was just the cherry on the cake. We would prefer David to be our point person on all things HVAC and will definitely be recommending him and Snyder to friends and family.

Response from owner

Lady Alexis Yessenia Isabel Casanova-Schneider, thank you for your glowing review of our HVAC services. We are thrilled to hear that you were satisfied with our work. Your feedback is greatly appreciated!

April 7, 2025

April 5, 2025

Disco The Cat

Absolutely amazing job. Super professional and incredibly funny. I’d give 10 stars. Isiah was my tech.

Response from owner

Disco The Cat, Thank you so much for the kind words! We are thrilled to hear that you had a great experience with our team at Snyder Air Conditioning, Plumbing & Electric -Jacksonville. We appreciate your business and look forward to serving you again in the future.

April 5, 2025

April 3, 2025

Robert Metz

Our electrician, Aiden was on time and communicated where he was and when he would arrive. He hooked up a hot tub for us. Complete job from the power box in the garage , through the attic 50ft outside by the pool and did a masterful job. Great personality, confident in his task at hand, customer focused and fast service. 5 Star work and a 5 Star worker. I would definitely hire him!!⭐️ ⭐️⭐️⭐️⭐️ Bob & Pam Metz, St. Johns, FL

Response from owner

Robert Metz, Thank you so much for the kind words! We are thrilled to hear that you had a great experience with our team at Snyder Air Conditioning, Plumbing & Electric -Jacksonville. We appreciate your business and look forward to serving you again in the future.

April 3, 2025

April 3, 2025

David Lloyd

Today SNYDER representatives Chad and Orhan gave us a courtesy call this morning and arrived as promised. We had an appointment for a dryer vent cleaning. Both young men explained the process and immediately went to work. Once the job was completed, Chad showed me before and after pictures. We're are extremely satisfied with the job both Chad and Orhan did for us today! Thank you SNYDER MAN! Kathy and David

Response from owner

David Lloyd, Your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Snyder Air Conditioning, Plumbing & Electric -Jacksonville. Thank you for choosing us for your needs - we appreciate your business.

April 3, 2025

April 1, 2025

Ruth Hawkins

Josh, my technician from Snyder A/C was the best. He thoroughly explained everything to me using pictures to make sure I understood. He was very polite and professional. I hope on my next scheduled maintenance appointment that he will be the technician that comes back.

Response from owner

Ruth Hawkins, Thank you so much for the kind words! We are thrilled to hear that you had a great experience with our team at Snyder Air Conditioning, Plumbing & Electric -Jacksonville. We appreciate your business and look forward to serving you again in the future.

April 1, 2025

April 1, 2025

Tracy Kurek

Phillip was very thorough and explained to me what the problem was and how he fixed it. I appreciated that as I wanted to fully understand what was happening with my A/C! I had called in a panic that morning and Phillip was dispatched and out to my house by 10:00 am! What great service and another reason why I choose Snyder over all of the other competition! Thank you very much!

Response from owner

Tracy Kurek, Thank you so much for the kind words! We are thrilled to hear that you had a great experience with our team at Snyder Air Conditioning, Plumbing & Electric -Jacksonville. We appreciate your business and look forward to serving you again in the future.

April 2, 2025

April 1, 2025

Carmen McGruder

Wow! My experience with Isaiah from Snyder has been awesome! Isaiah is very knowledgeable, professional, patient and efficient. His customer engagement, transparency and communication is refreshing and top tier! I am glad that Isaiah was sent. If you want your plumbing fixed correctly, request Isaiah. Thank you!!

Response from owner

Carmen McGruder, Thank you for taking the time to share your positive experience with our plumbing services! We are thrilled to hear that our team was able to meet your expectations and provide you with excellent service. Your satisfaction is our top priority, and we appreciate your kind words.

April 1, 2025

March 31, 2025

Joy D

Tony is one of the best techs EVER! Super Expert, extremely courteous and friendly, and went through everything with us so that we understood the inspection. This is also our first time using Snyder and we are very pleased with every single person we’ve come in contact with all the way to the end with Tony. The office called ahead of time and Tony called ahead of time to give us a heads up. Honestly Tony and Snyder go above and beyond. We are forever customers. Great prices for the best service! Thank you!

Response from owner

Joy D, Your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Snyder Air Conditioning, Plumbing & Electric -Jacksonville. Thank you for choosing us for your needs - we appreciate your business.

March 31, 2025

March 27, 2025

Michelle Knight

Donovan Heating and Air has been our partner in keeping our A/C in top operational shape for years. We have always been pleased with their service and the quality of workmanship by their Technicians. Today, I had Ryan working to repair my unit. He's a skilled technician who takes the time to explain everything in "layman's" terms so you understand both the problem and solution; AND he doesn't leave until he's verified the unit is back up and working at the optimum level. Ryan is not only a skilled, talented professional, he's also a very nice person which makes a difference to me. I highly recommend Donovan Heating and Air for all your cooling and heating needs. Their team and service is exceptional!

Response from owner

We are delighted to hear that you were happy with our HVAC services. Thank you for taking the time to share your experience with us. Your satisfaction is our priority!

March 27, 2025

March 26, 2025

Shana Schaaf

I had an emergency leak and the technician arrived within 2 hours of me calling to request service. He was able to fix the broken pipe within minutes. Kind, professional, and super quick!

Response from owner

Shana Schaaf, We are thrilled to receive your wonderful review! It is wonderful to hear that you were satisfied with the services provided by our team. Thank you for taking the time to share your positive experience with us.

March 27, 2025

March 25, 2025

Kristine J

Glad I called Snyder! Their basic plumbing service call was explained up front and it’s reasonable. Dan got here in a couple hours, found the issue, gave a quote, and fixed the issue right away. Snyder will be my go-to company from now on.

Response from owner

Kristine Julien, We are delighted to hear that you were pleased with the quality of our plumbing services. Our team works hard to ensure that every customer receives top-notch service, and it is rewarding to know that we have met your needs. Thank you for choosing us for your plumbing needs!

March 26, 2025

March 24, 2025

Peter Kim

They tried to charge me $317 for a diagnostic 😆 save your money folks. They don’t tell you the price of things until they dispatch to charge you the $100 fee. You best believe I sent the tech right home after hearing that number. They can keep my $100 along with this deserving 1 star review.

Response from owner

Peter Kim, Thank you for sharing your experience. Your feedback is important to us, and we'd like to address your concerns as soon as possible. Please reach out to our customer service team at +1 904-299-6052, and we'll work to make things right.

March 14, 2025

March 21, 2025

Leslie McCarrick

Tech Aiden was pleasant and professional. He answered our questions and made sure we understood our options. We would be happy to have him come again!

Response from owner

Leslie McCarrick, Thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.

March 21, 2025

March 20, 2025

Vanessa Bracy

my appointment time frame was from 8 AM to 10 AM in the morning. At 9 AM I received a call letting me know the technician would be late. I appreciated the dispatch reaching out. My new timeframe was 10 AM to 2 PM. . He called ahead to let us know he was coming and about 30 minutes later he was there. He took a look at our problem. made an assessment and set up for a replacement of a toilet Additionally, he did the walk around of the houses plumbing and let us know of any other potential issues. He was very courteous and informativeand did not try to press a hard cell on any additional work that could be done in a 30 Year old home.

Response from owner

Vanessa Bracy, Thank you for taking the time to share your positive experience with our plumbing services! We are thrilled to hear that our team was able to meet your expectations and provide you with excellent service. Your satisfaction is our top priority, and we appreciate your kind words.

March 20, 2025

March 20, 2025

Jeff Earl

The rating has nothing to do with the Tech, but the company and how much they charge people for work to be done. I had to have a handle and cartridge replaced on my bath tub. Due to previous owner rigging it up , the screw had to be drilled out, which caused damage to the cartridge. The amount i had to pay to fix it was astronomical. I will never ever due business with this company ever again. I would not ever recommend this company to anyone. As for the tech he was very professional and polite. I feel sorry for the Techs that work for such a company as this one.

Response from owner

Jeff Earl, We're truly sorry for any inconvenience you've faced. Our goal is to provide excellent services, and we've fallen short of that for you. We would appreciate the chance to rectify the situation and regain your trust. Please call us at +1 904-299-6052 so we can better understand your experience and take appropriate steps to improve our services.

March 21, 2025

March 20, 2025

Richard Dorfman

Lindsey of Snyder Air Conditioning performed maintenance on my air conditioner unit today. As in the past, she was efficient, friendly and very knowledgeable about the status of my unit. She summarized for me all of the prominent points of the maintenance service in an easy to understand way and made suggestions going forward for keeping the unit in pristine condition. You can't ask for more from a technician. I am always glad when I open the door for the service call and see Lindsey there.

Response from owner

Richard Dorfman, We are thrilled to receive your wonderful review! It is wonderful to hear that you were satisfied with the services provided by our team. Thank you for taking the time to share your positive experience with us.

March 21, 2025

March 19, 2025

Linda Blondheim

Mike was awesome. He did everything we asked him to with a smile. We were very impressed with his work. We are happy to have you as our electrician support company. Linda Blondheim.

Response from owner

Linda Blondheim, Thank you for the fantastic review! It is wonderful to hear that you were happy with our services at Snyder Air Conditioning, Plumbing & Electric -Jacksonville. We strive to exceed expectations, and we are grateful that we did so for you.

March 19, 2025

March 19, 2025

J M

This was my first time getting AC maintenance and I am pleased with the service. The tech was friendly and explained everything really well. He did a good job at making recommendations for upgrades without sounding like a pushy salesperson.

Response from owner

J M, Thank you so much for the kind words! We are thrilled to hear that you had a great experience with our team at Snyder Air Conditioning, Plumbing & Electric -Jacksonville. We appreciate your business and look forward to serving you again in the future.

March 20, 2025

March 18, 2025

Pat Bucco

I had all my smoke detectors replaced by Tracy Moss. He did the job quickly and efficiently. Very satisfied with his work. I have been an Snyder customer for the past 9 years. This is the first time I have used their plumbing services. My plumber was Eric Walden. Eric was courteous, efficient and did a wonderful job. I especially appreciated how he cleaned up after the job was done. If I have any other plumbing needs, I would definitely ask for him.

Response from owner

Thanks for your review of our plumbing services. We are thrilled to hear that our team at Snyder Air Conditioning, Plumbing & Electric -Jacksonville was able to provide you with exceptional service and meet your needs. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again in the future.

October 15, 2024

March 18, 2025

Jane Palmer

Steve Hall at Snyder Plumbing came to replace my hot water heater on a holiday weekend. He also consulted me on another plumbing problem and we set up another service call. He was polite, positive, and professional. I am very grateful to have my plumbing repaired in time for Christmas! Steve came back after Christmas to do a fairly extensive shower repair. He did a fabulous job creating a system that accommodated my requests and was always upbeat and helpful when trying to figure out what would work. The tile repair job that was involved was beautifully done. I am thrilled with the result! Chris came over to restore hot water to my bathroom shower. Not only did he fix the problem, but he gave me lots of information regarding other plumbing issues in the house. I am very happy with the results!

Response from owner

Thank you so much for your business and feedback, Mrs. Palmer! If any of your friends or family need help, please let them know about us!

January 4, 2024

March 17, 2025

Kenzie Schuppert

I had a collapsed sewage line that Eric worked 15 hours on, alone, on a Sunday, in the rain. I have never experienced the level of service that he provided and couldn’t be happier with the results. He was a pleasure to have around and is very skilled and efficient at his job!

Response from owner

Kenzie Schuppert, Thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.

March 17, 2025

March 15, 2025

Deborah Addie

Had my second visit from Snyder 3/12/25. Cysco did my routine maintenance. He is so personable and yet professional. Friendly and kind. As well as knowledgeable. He broke down all the recommendations in order of priority. The last technician did not do that. I really enjoyed this visit with Cysco. Would love to have him back.

Response from owner

Wow, thank you for the awesome review! We are delighted to hear that you had a 5-star experience with Snyder Air Conditioning, Plumbing & Electric -Jacksonville. Our team works hard to provide top-notch service, and we are thrilled that it did not go unnoticed.

March 15, 2025

March 14, 2025

JJ Nardino

Ryan Lewis was my technician and I couldn’t be happier to have met him! Great guy, super knowledgeable. I just moved into a new Condo and things weren’t working that way they should. He spent time and care getting my system back in order. I definitely recommend Snyder HVAC

Response from owner

JJ Nardino, thank you for your glowing review of our HVAC services. We are thrilled to hear that you were satisfied with our work. Your feedback is greatly appreciated!

March 14, 2025

March 14, 2025

T H

Hunter was the best. Refreshing to see a person who has a very strong work ethic. Did a fantastic job and answered all my questions. When there was an unplanned hitch in our job he quickly made adjustments and completed the job as planned. This is the reason we placed Snyder in speed dial for electrical or plumbing problems. They are truly professionals.

Response from owner

T H, Thank you for the kind words and for recognizing the hard work of our team at Snyder Air Conditioning, Plumbing & Electric -Jacksonville. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!

September 6, 2024

March 13, 2025

Carlos C Diez Freire

We had our water heater replaced. It was very easy and effective from start to finish including the free estimate done the week before. Jonny Parrish did a great job, great communication before during and after the work was done.

Response from owner

Carlos C Diez Freire, We are dedicated to providing efficient and reliable solutions for all your water heater needs. Your satisfaction is our priority, and we are grateful for your feedback. We appreciate your business and look forward to serving you again in the future.

March 14, 2025

March 10, 2025

James Krach

Katia delivered another phenomenal experience from Snyder. Great job! Another great experience today! Travis was one of the most professional technicians who ever worked in my home. Absolutely a pleasure as he explained options in layman’s terms. He personally differentiated himself through his great attitude and knowledge. What a great experience!!! Another wonderful experience with Snyder. Team is thorough, knowledgeable and customer focused!

Response from owner

James Krach, Thank you for the fantastic review! It is wonderful to hear that you were happy with our services at Snyder Air Conditioning, Plumbing & Electric -Jacksonville. We strive to exceed expectations, and we are grateful that we did so for you.

October 4, 2024

March 4, 2025

Kenny Ambrose

Steve was very professional and called ahead to let me know what time would arrive. Checked everything very thoroughly. Appreciate Steve’s personality and explaining each inspection of pelectrical. This is a great service Snyder offers - and Steve providing estimates to consider future work

Response from owner

Kenny Ambrose, We are delighted to hear that you were pleased with the quality of our plumbing services. Our team works hard to ensure that every customer receives top-notch service, and it is rewarding to know that we have met your needs. Thank you for choosing us for your plumbing needs!

February 21, 2025

March 1, 2025

Isabel Perez

I purchased a brand-new AC unit from Snyder just a year ago, and it has already broken down. My husband reached out for a repair 15 days ago, and they have yet to fix it. The lack of urgency and customer service is beyond frustrating, especially given the high cost of a new unit. We expected better reliability and service, but instead, we’ve been left with no AC and no resolution. I would not recommend this company to anyone looking for a dependable product or service.

Response from owner

Isabel Perez, Thank you for your feedback. It is disappointing to hear that we did not meet your expectations. We take all customer feedback seriously and strive to continuously improve our services. Please contact us at +1 904-299-6052 so we can discuss your specific concerns and work towards a resolution that addresses any issues you encountered.

March 2, 2025

February 28, 2025

Steve Krupp

They came the same day and gave me an estimate. So far I’m happy. Hopefully the work will be completed and I’ll remain happy. The work was completed and the bill matched the estimate. They worked cleanly with drop clothes and cut my ceiling and walls only where necessary. A very professional installation. With the correct gauge wire and breakers, I have no concerns about issues later on. Thank you Snyder Electric. Sean was my technician and he identified and corrected minor issues that I wasn’t even aware of. Thank you !

Response from owner

Steve Krupp, Thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.

February 25, 2025

February 26, 2025

John Tyson

The company and service member were great! They had a quick turnaround time and answered all of my questions. I wasn’t home for the service but they even took pictures of the job and sent them via email to keep me up to date.

Response from owner

John Tyson, Your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Snyder Air Conditioning, Plumbing & Electric -Jacksonville. Thank you for choosing us for your needs - we appreciate your business.

February 27, 2025

February 25, 2025

BlackBoxWhiteBox

We needed to replace a 20+ year old HVAC system and we had lots of questions. Amy, Matt & Jennifer were punctual, welcomed our questions, shared knowledge and ideas and helped us come up with a plan of action. We are very happy with our Snyder experience and the new and greatly improved HVAC system. Thank you, Amy, Matt, Jennifer and the whole team!

Response from owner

We are delighted to hear that you were happy with our HVAC services. Thank you for taking the time to share your experience with us. Your satisfaction is our priority!

February 21, 2025

February 20, 2025

Robert Adelman

Had to call Snyder at 8pm due to strange electrical things happening. Tracy came out and did some troubleshooting and did so after hours, on call with a smile on his face. He was super nice and informative. The person who dispatched the call initially, I want to say her name was Janelle but I could be way off base and if so I apologize was also super nice and helpful. Snyder should be thankful to have those two people representing their company. I would encourage you to give them a bonus or raise to be honest due to hte direct positive reflection for your organization. Kindest Regards, Bobby

Response from owner

Your positive review of our electrical services is greatly appreciated. We aim to provide the best electrical services in Jacksonville. It is a pleasure to serve you, and our team at Snyder Air Conditioning, Plumbing & Electric -Jacksonville are here to assist you with any electrical needs you may have in the future.

February 20, 2025

February 18, 2025

Tonya Miller

Tim was great to have out. We will be requesting him for our follow up later in the year. He was very informative about our unit and gave us great information to keep it running superb. He listened and heard my concerns and addressed them with ease.

Response from owner

Tonya Miller, Thank you for the kind words and for recognizing the hard work of our team at Snyder Air Conditioning, Plumbing & Electric -Jacksonville. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!

February 18, 2025

February 17, 2025

Angel vega

Terry did an outstanding performance of the job today. Explain and recommend various points that will help the system to work to its optimum capacity. Very happy customer. Define will ask for Terry next time I need Snyder service.

Response from owner

Angel vega, Thank you for the fantastic review! It is wonderful to hear that you were happy with our services at Snyder Air Conditioning, Plumbing & Electric -Jacksonville. We strive to exceed expectations, and we are grateful that we did so for you.

February 18, 2025

February 14, 2025

Katherine Paradise

My Rep. Jason was polite , professional and efficient. He was able to determine my issue in a timely manner . I appreciated him explaining his steps in detail and showing me the bad part. He shared some helpful information about future choices. Snyder Air is a great company !

Response from owner

Kathy Swann, Your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Snyder Air Conditioning, Plumbing & Electric -Jacksonville. Thank you for choosing us for your needs - we appreciate your business.

October 30, 2024

February 13, 2025

Michael Gabriel

Kadarryl did a fantastic job troubleshooting my system that had only been installed by Snyder a couple months ago. He was courteous, efficient and did a great job answering my questions. He was able to locate the issue (a severed thermostat wire in the ceiling due to an electrician installing new lightning) and repair it. He photo documented his findings and his work. He also did his best to rectify the poor installation work performed by the previous Snyder crew - see pictures. As you can see, interior the unit, the power wires were routed up through a hole in the sheet metal, and bypassed the rubber grommet that is protecting the other wires from damage. Over time and with the inevitable vibration, these wires could have shorted. Kadarryl added putty around all the wires and in the hole as a stopgap measure. In my opinion there should be a proper sized grommet to handle all the wires, or the power wires should enter the unit from a location ABOVE the sheet metal. Overall, the system had not been installed correctly and was done in a way that most customers would not see until any warranty had expired. Kadarryl has provided a temporary fix. Unfortunately the old adage still applies: “You get what you inspect, not what you expect.”

Response from owner

Michael Gabriel, Thank you for your feedback. It is disappointing to hear that we did not meet your expectations. We take all customer feedback seriously and strive to continuously improve our services. Please contact us at +1 904-299-6052 so we can discuss your specific concerns and work towards a resolution that addresses any issues you encountered.

February 14, 2025