All reviews
999 verified reviews, 4.7★ average, sorted by most recent.
Dan Johnson
Snyder A/C, Plumbing, and Electrical and Mr. Phillip Carter. We had some trouble with our upstairs AC unit, called Snyder A/C, Plumbing, and Electrical. Mr. Phillip Carter came to our home late in the afternoon and we were more than likely his last call on a Friday afternoon. Phillip was very professional, put on little bootie's before he came into the house, and was very helpful. Within about five minutes, he had the AC fixed on our upstairs unit. The AC capacitor was bad, replaced, and back on in record time! Phillip also spent a great deal of time, even though it was Friday and he could have been heading home, making various recommendations based on his experience with AC units. Phillip's recommendations will help in maintain the unit and avoid future problems. Phillip is very knowledgeable, took photographs of everything he did, and his effort was greatly appreciated!
Response from owner
April 12, 2025
Nicole Kopic
We had a maintenance check up done with our AC and Jamal was phenomenal! He was very thorough, explained everything to me in detail. Showed me the good and the bad, explained how certain things work and why they do what they do. Helped with our drainage placement. The list goes on. Thank you so much!
Response from owner
April 12, 2025
Bill Cartwright
Excellent Service by Travis Hicks @ Snyder Electrical!! Travis assisted us at our property in ensuring all electrical items were set correctly to code and addressed items identified in an inspection. Travis did a fantastic job in explaining the work needed to be done, and what did not need to be done. His work was expedient, detailed, and thorough. Travis's knowledge, communication, and work quality are top-notch!!
Response from owner
April 10, 2025
Tom Bledsoe
Jason Dailey did a phenomenal job. He recognized a shoddy job from our now former AC Company. He fixed everything in about 30 minutes or less and we couldn't be more pleased. I would recommend JD in a hot minute. Snyder Air is legit!
Response from owner
April 10, 2025
Ina Abra
Zane was friendly, helpful and hard- working. The price he quoted for the plumbing we needed done was much better than any of the other plumbing services we had contacted. Snyder’s annual maintenance fee included a free work quote and a 15% discount on work done. I am so happy that I chose Snyder!
Response from owner
April 10, 2025
Robyn Gillies
Snyder is the best! Joe fixed up my duct work in the attic and now my house feels so cool and runs much more efficiently. He said this is what I would want for his house and showed me everything that was going to be fixed then then gave me a tour when it was done so I could understand what was happening up there. Highly recommend for any service!
Response from owner
April 7, 2025
Nely
I called Snyder for a plumbing service. They sent me over Paul. Great person. Professional. Competent. Good value. Job done right quickly. Very good experience. Highly recommend Snyder company. And Paul. Off course I will use them again.. Thank you guys!
Response from owner
April 9, 2025
Janice Hodges
4-1-25 Jay Miller did a great job diagnosing my Ac unit. Came back next day and installed new parts. Very professional. 4-9-25 Jay Miller came back to install 3 Filter grills and did an excellent job again.
Response from owner
April 1, 2025
Adriana Borba
Thanks to Raymond and his hard work and dedication to getting the hot water heater fixed! I know this was an easy fix, however he managed it to swiftly complete this maintaining a kind, professional demeanor! I appreciate his patience and completing the job!
Response from owner
April 9, 2025
Candace Wyatt
Amazing service! Isaiah Brown has awesome sense of humor and fun to be around! He does a fabulous job replacing our old electrical breaker panel, and add outlet plug for us. He took his time to explained everything to us and helped us understand. If you have any hearing impaired clients please send Mr. Brown to them!!! He’s A 5 star guy!!!
Response from owner
April 9, 2025
Bill Kaluzny
I needed to replace my garbage disposal of 16 years. Dominic & Xavier came in & replaced it for me with a brand new one. They were Professional & worked cleanly. Appreciate their expertise! Well Done! We have been with the Snyder Companies for a longtime & always professional & they all care!
Response from owner
February 20, 2019
Linda
Nick was very professional and respectful of our time. He was available earlier than expected and offered us the earlier appointment time. He quickly identified the problem and presented an estimate. An estimated repair time was reasonable.
Response from owner
April 8, 2025
Jessica Dumas
I wish I could give Snyder zero stars. I typically do not post negative reviews. However, the service technician showed up and quoted 650 to cap lines for two bathroom sinks. He also seemed to be looking for other stuff to fix. It was an upscale experience. The tech was nice. But the quote was obscenely high. I called another plumber who charged less than half.
Response from owner
April 8, 2025
Stephen
Excellent Service - The Best 6-month Maintenance ever! I can't praise Chad highly enough! He's a great guy - He has a wonderful upbeat, positive attitude, and excellent customer skills. He was thorough in inspecting / adjusting all pressures/levels, left photos of all his work. Please schedule Chad for my next Snyder Maintenance Call ! -- Thank you, Stephen ....
Lady Alexis Yessenia Isabel Casanova-Schneider
Unfortunately our HVAC unit, which was was installed by another company not Snyder, leaked water that flooded into the garage and home. Not only did David fix the issue he gave a detailed description of what caused the issue and how it was repaired. Futhermore he provided helpful restoration and prevention recommendations. Lastly he was kind enough to relay all pertinent information to the insurance adjusters present so as not to let anything be lost in translation by me the customer making this ordeal a bit easier to process. David's professionalism and politeness was just the cherry on the cake. We would prefer David to be our point person on all things HVAC and will definitely be recommending him and Snyder to friends and family.
Response from owner
April 7, 2025
Disco The Cat
Absolutely amazing job. Super professional and incredibly funny. I’d give 10 stars. Isiah was my tech.
Response from owner
April 5, 2025
Robert Metz
Our electrician, Aiden was on time and communicated where he was and when he would arrive. He hooked up a hot tub for us. Complete job from the power box in the garage , through the attic 50ft outside by the pool and did a masterful job. Great personality, confident in his task at hand, customer focused and fast service. 5 Star work and a 5 Star worker. I would definitely hire him!!⭐️ ⭐️⭐️⭐️⭐️ Bob & Pam Metz, St. Johns, FL
Response from owner
April 3, 2025
David Lloyd
Today SNYDER representatives Chad and Orhan gave us a courtesy call this morning and arrived as promised. We had an appointment for a dryer vent cleaning. Both young men explained the process and immediately went to work. Once the job was completed, Chad showed me before and after pictures. We're are extremely satisfied with the job both Chad and Orhan did for us today! Thank you SNYDER MAN! Kathy and David
Response from owner
April 3, 2025
Ruth Hawkins
Josh, my technician from Snyder A/C was the best. He thoroughly explained everything to me using pictures to make sure I understood. He was very polite and professional. I hope on my next scheduled maintenance appointment that he will be the technician that comes back.
Response from owner
April 1, 2025
Tracy Kurek
Phillip was very thorough and explained to me what the problem was and how he fixed it. I appreciated that as I wanted to fully understand what was happening with my A/C! I had called in a panic that morning and Phillip was dispatched and out to my house by 10:00 am! What great service and another reason why I choose Snyder over all of the other competition! Thank you very much!
Response from owner
April 2, 2025
Carmen McGruder
Wow! My experience with Isaiah from Snyder has been awesome! Isaiah is very knowledgeable, professional, patient and efficient. His customer engagement, transparency and communication is refreshing and top tier! I am glad that Isaiah was sent. If you want your plumbing fixed correctly, request Isaiah. Thank you!!
Response from owner
April 1, 2025
Joy D
Tony is one of the best techs EVER! Super Expert, extremely courteous and friendly, and went through everything with us so that we understood the inspection. This is also our first time using Snyder and we are very pleased with every single person we’ve come in contact with all the way to the end with Tony. The office called ahead of time and Tony called ahead of time to give us a heads up. Honestly Tony and Snyder go above and beyond. We are forever customers. Great prices for the best service! Thank you!
Response from owner
March 31, 2025
Michelle Knight
Donovan Heating and Air has been our partner in keeping our A/C in top operational shape for years. We have always been pleased with their service and the quality of workmanship by their Technicians. Today, I had Ryan working to repair my unit. He's a skilled technician who takes the time to explain everything in "layman's" terms so you understand both the problem and solution; AND he doesn't leave until he's verified the unit is back up and working at the optimum level. Ryan is not only a skilled, talented professional, he's also a very nice person which makes a difference to me. I highly recommend Donovan Heating and Air for all your cooling and heating needs. Their team and service is exceptional!
Response from owner
March 27, 2025
Shana Schaaf
I had an emergency leak and the technician arrived within 2 hours of me calling to request service. He was able to fix the broken pipe within minutes. Kind, professional, and super quick!
Response from owner
March 27, 2025
Kristine J
Glad I called Snyder! Their basic plumbing service call was explained up front and it’s reasonable. Dan got here in a couple hours, found the issue, gave a quote, and fixed the issue right away. Snyder will be my go-to company from now on.
Response from owner
March 26, 2025
Peter Kim
They tried to charge me $317 for a diagnostic 😆 save your money folks. They don’t tell you the price of things until they dispatch to charge you the $100 fee. You best believe I sent the tech right home after hearing that number. They can keep my $100 along with this deserving 1 star review.
Response from owner
March 14, 2025
Leslie McCarrick
Tech Aiden was pleasant and professional. He answered our questions and made sure we understood our options. We would be happy to have him come again!
Response from owner
March 21, 2025
Vanessa Bracy
my appointment time frame was from 8 AM to 10 AM in the morning. At 9 AM I received a call letting me know the technician would be late. I appreciated the dispatch reaching out. My new timeframe was 10 AM to 2 PM. . He called ahead to let us know he was coming and about 30 minutes later he was there. He took a look at our problem. made an assessment and set up for a replacement of a toilet Additionally, he did the walk around of the houses plumbing and let us know of any other potential issues. He was very courteous and informativeand did not try to press a hard cell on any additional work that could be done in a 30 Year old home.
Response from owner
March 20, 2025
Jeff Earl
The rating has nothing to do with the Tech, but the company and how much they charge people for work to be done. I had to have a handle and cartridge replaced on my bath tub. Due to previous owner rigging it up , the screw had to be drilled out, which caused damage to the cartridge. The amount i had to pay to fix it was astronomical. I will never ever due business with this company ever again. I would not ever recommend this company to anyone. As for the tech he was very professional and polite. I feel sorry for the Techs that work for such a company as this one.
Response from owner
March 21, 2025
Richard Dorfman
Lindsey of Snyder Air Conditioning performed maintenance on my air conditioner unit today. As in the past, she was efficient, friendly and very knowledgeable about the status of my unit. She summarized for me all of the prominent points of the maintenance service in an easy to understand way and made suggestions going forward for keeping the unit in pristine condition. You can't ask for more from a technician. I am always glad when I open the door for the service call and see Lindsey there.
Response from owner
March 21, 2025
Linda Blondheim
Mike was awesome. He did everything we asked him to with a smile. We were very impressed with his work. We are happy to have you as our electrician support company. Linda Blondheim.
Response from owner
March 19, 2025
J M
This was my first time getting AC maintenance and I am pleased with the service. The tech was friendly and explained everything really well. He did a good job at making recommendations for upgrades without sounding like a pushy salesperson.
Response from owner
March 20, 2025
Pat Bucco
I had all my smoke detectors replaced by Tracy Moss. He did the job quickly and efficiently. Very satisfied with his work. I have been an Snyder customer for the past 9 years. This is the first time I have used their plumbing services. My plumber was Eric Walden. Eric was courteous, efficient and did a wonderful job. I especially appreciated how he cleaned up after the job was done. If I have any other plumbing needs, I would definitely ask for him.
Response from owner
October 15, 2024
Jane Palmer
Steve Hall at Snyder Plumbing came to replace my hot water heater on a holiday weekend. He also consulted me on another plumbing problem and we set up another service call. He was polite, positive, and professional. I am very grateful to have my plumbing repaired in time for Christmas! Steve came back after Christmas to do a fairly extensive shower repair. He did a fabulous job creating a system that accommodated my requests and was always upbeat and helpful when trying to figure out what would work. The tile repair job that was involved was beautifully done. I am thrilled with the result! Chris came over to restore hot water to my bathroom shower. Not only did he fix the problem, but he gave me lots of information regarding other plumbing issues in the house. I am very happy with the results!
Response from owner
January 4, 2024
Kenzie Schuppert
I had a collapsed sewage line that Eric worked 15 hours on, alone, on a Sunday, in the rain. I have never experienced the level of service that he provided and couldn’t be happier with the results. He was a pleasure to have around and is very skilled and efficient at his job!
Response from owner
March 17, 2025
Deborah Addie
Had my second visit from Snyder 3/12/25. Cysco did my routine maintenance. He is so personable and yet professional. Friendly and kind. As well as knowledgeable. He broke down all the recommendations in order of priority. The last technician did not do that. I really enjoyed this visit with Cysco. Would love to have him back.
Response from owner
March 15, 2025
JJ Nardino
Ryan Lewis was my technician and I couldn’t be happier to have met him! Great guy, super knowledgeable. I just moved into a new Condo and things weren’t working that way they should. He spent time and care getting my system back in order. I definitely recommend Snyder HVAC
Response from owner
March 14, 2025
T H
Hunter was the best. Refreshing to see a person who has a very strong work ethic. Did a fantastic job and answered all my questions. When there was an unplanned hitch in our job he quickly made adjustments and completed the job as planned. This is the reason we placed Snyder in speed dial for electrical or plumbing problems. They are truly professionals.
Response from owner
September 6, 2024
Carlos C Diez Freire
We had our water heater replaced. It was very easy and effective from start to finish including the free estimate done the week before. Jonny Parrish did a great job, great communication before during and after the work was done.
Response from owner
March 14, 2025
James Krach
Katia delivered another phenomenal experience from Snyder. Great job! Another great experience today! Travis was one of the most professional technicians who ever worked in my home. Absolutely a pleasure as he explained options in layman’s terms. He personally differentiated himself through his great attitude and knowledge. What a great experience!!! Another wonderful experience with Snyder. Team is thorough, knowledgeable and customer focused!
Response from owner
October 4, 2024
Kenny Ambrose
Steve was very professional and called ahead to let me know what time would arrive. Checked everything very thoroughly. Appreciate Steve’s personality and explaining each inspection of pelectrical. This is a great service Snyder offers - and Steve providing estimates to consider future work
Response from owner
February 21, 2025
Isabel Perez
I purchased a brand-new AC unit from Snyder just a year ago, and it has already broken down. My husband reached out for a repair 15 days ago, and they have yet to fix it. The lack of urgency and customer service is beyond frustrating, especially given the high cost of a new unit. We expected better reliability and service, but instead, we’ve been left with no AC and no resolution. I would not recommend this company to anyone looking for a dependable product or service.
Response from owner
March 2, 2025
Steve Krupp
They came the same day and gave me an estimate. So far I’m happy. Hopefully the work will be completed and I’ll remain happy. The work was completed and the bill matched the estimate. They worked cleanly with drop clothes and cut my ceiling and walls only where necessary. A very professional installation. With the correct gauge wire and breakers, I have no concerns about issues later on. Thank you Snyder Electric. Sean was my technician and he identified and corrected minor issues that I wasn’t even aware of. Thank you !
Response from owner
February 25, 2025
John Tyson
The company and service member were great! They had a quick turnaround time and answered all of my questions. I wasn’t home for the service but they even took pictures of the job and sent them via email to keep me up to date.
Response from owner
February 27, 2025
BlackBoxWhiteBox
We needed to replace a 20+ year old HVAC system and we had lots of questions. Amy, Matt & Jennifer were punctual, welcomed our questions, shared knowledge and ideas and helped us come up with a plan of action. We are very happy with our Snyder experience and the new and greatly improved HVAC system. Thank you, Amy, Matt, Jennifer and the whole team!
Response from owner
February 21, 2025
Robert Adelman
Had to call Snyder at 8pm due to strange electrical things happening. Tracy came out and did some troubleshooting and did so after hours, on call with a smile on his face. He was super nice and informative. The person who dispatched the call initially, I want to say her name was Janelle but I could be way off base and if so I apologize was also super nice and helpful. Snyder should be thankful to have those two people representing their company. I would encourage you to give them a bonus or raise to be honest due to hte direct positive reflection for your organization. Kindest Regards, Bobby
Response from owner
February 20, 2025
Tonya Miller
Tim was great to have out. We will be requesting him for our follow up later in the year. He was very informative about our unit and gave us great information to keep it running superb. He listened and heard my concerns and addressed them with ease.
Response from owner
February 18, 2025
Angel vega
Terry did an outstanding performance of the job today. Explain and recommend various points that will help the system to work to its optimum capacity. Very happy customer. Define will ask for Terry next time I need Snyder service.
Response from owner
February 18, 2025
Katherine Paradise
My Rep. Jason was polite , professional and efficient. He was able to determine my issue in a timely manner . I appreciated him explaining his steps in detail and showing me the bad part. He shared some helpful information about future choices. Snyder Air is a great company !
Response from owner
October 30, 2024
Michael Gabriel
Kadarryl did a fantastic job troubleshooting my system that had only been installed by Snyder a couple months ago. He was courteous, efficient and did a great job answering my questions. He was able to locate the issue (a severed thermostat wire in the ceiling due to an electrician installing new lightning) and repair it. He photo documented his findings and his work. He also did his best to rectify the poor installation work performed by the previous Snyder crew - see pictures. As you can see, interior the unit, the power wires were routed up through a hole in the sheet metal, and bypassed the rubber grommet that is protecting the other wires from damage. Over time and with the inevitable vibration, these wires could have shorted. Kadarryl added putty around all the wires and in the hole as a stopgap measure. In my opinion there should be a proper sized grommet to handle all the wires, or the power wires should enter the unit from a location ABOVE the sheet metal. Overall, the system had not been installed correctly and was done in a way that most customers would not see until any warranty had expired. Kadarryl has provided a temporary fix. Unfortunately the old adage still applies: “You get what you inspect, not what you expect.”
Response from owner
February 14, 2025