Kenzie Schuppert
I had a collapsed sewage line that Eric worked 15 hours on, alone, on a Sunday, in the rain. I have never experienced the level of service that he provided and couldn’t be happier with the results. He was a pleasure to have around and is very skilled and efficient at his job!
Response from owner
March 17, 2025
Other reviews
K W
I recently had family in town that stayed for a week. Unfortunately their last day here my plumbing went out in one of my full baths and we had to share the remaining one. Fortunately, however, I had the pleasure of working with Charles and my plumbing issues were resolved with an hour! Charles was so professional and explained everything that needed to be done and gave a step by step status update throughout the process! His pleasurable demeanor and expertise made my experience with Snyder a great one! Highly recommend!
Michael Chung
The technician (Joe Byrd) fixed a leak at the coupling at the outside water meter. On the scheduled day of service, I received a text saying that he was on his way, and he arrived shortly thereafter, at about 8:30am. He fixed the leak at the coupling and the issue was resolved, and then he left at approximately 9:30am. However, he charged me $1,500.00 for the job (a 1 hour job to repair a leak)! Originally he quoted $1,700 but then he reduced it down to $1,500. Due to the nature of the plumbing issue (a leak) and the urgency (and also to minimize inconvenience for my tenants who were already without water for a day, as the water had been shut off at the meter due to the leak), I didn't have much of a choice, and wasn't able to shop for competitive estimates, and ultimately had to accept the high fee. I've been a landlord for over 20 years, and have used the services of many plumbers over the years. Never have I been charged so much for so little time! I will not be using Snyder in the future. Please be aware. Their work is fine and he resolved the leak without any issue, but the amount charged for a 1 hour job was simply unreasonable!
Mario Bianchi
Marcus was extremely helpful and professional, making our HVAC service a pleasant experience. He communicated very well and provided insight for all of my questions. Thank you so much again for Marcus and Jen coming out and taking care of our new house. 10/10 would recommend Snyder and Marcus specifically to my neighbors and friends.
Roxie Gordon
The staff was professional and kept us informed regarding arrival time. When Dakota arrived was very informative and courteous regarding their service and additional service plans offered. Completely satisfied and will highly recommend. Dakota, plumber did a wonderful job!!