James Krach
Katia delivered another phenomenal experience from Snyder. Great job! Another great experience today! Travis was one of the most professional technicians who ever worked in my home. Absolutely a pleasure as he explained options in layman’s terms. He personally differentiated himself through his great attitude and knowledge. What a great experience!!! Another wonderful experience with Snyder. Team is thorough, knowledgeable and customer focused!
Response from owner
October 4, 2024
Other reviews
David Ash
We lost power to our well system suddenly. Could not find cause. Snyder responded same day and found issue was buried line failure. Made temporary repair to give us water and came back next day for permanent fix. Great job.
Brandon Groseclose
This review doesn't really cover the repair itself. I had the work done, the work was fine, the leak was repaired. My main issue is with billing. I originally contacted Snyder about a leak I had noticed coming from a second floor bathroom. It was traced down to a faulty original tub installation - specifically the overflow. The way the tub was installed had cracked around the gasket needed to seal the overflow valve. The person who came out to my house told me, "We'll try for a repair that you'll have to pay for today. In the event that the repair doesn't work we'll credit you for the cost of the repair from the installation cost of a new tub." That seemed like a reasonable deal to me so I took it. Unfortunately the repair didn't work and I had to have a new tub installed. As can be guessed the whole, "we'll credit you for the cost of the repair against the tub replacement" never happened. TBF it isn't a crazy amount of money and I did call them up twice to have it corrected. Both times the Master Plumber or whoever wasn't available. The second lady I spoke with said she had transferred my request to billing or accounting and I would be credit within a few days - that never happened.
Barbara Estabrooks
Triston Summerlin and Charles Jammes did a great job and took care of all my plumbing problems. Their knowledge and skills are amazing and I am very grateful.
Mark Rodgers
Frank G. was professional, hardworking, and kind. He came in and did his job way beyond what we expected. He took his time and answered every question I had...he showed great patience! BTW, he left the room he was working in cleaner than he found it! Thank you, Snyder, for sending out only the best workers.