Kenny Ambrose

Susanne Barker

Snyder sent Ken to finish our plumbing job. He replaced the faucet and the plumbing with skill and care in cleaning up the old faucet and metal plumbing.

Andrew Morgan

I purchased a new AC (interior air handler and exterior compressor/condenser) from Snyder approx. 5 yrs ago. 5 yrs is an average lifespan of an exterior unit for us, as we live close to the ocean. I had a conversation with the Snyder rep specifically about the best option to save money and extend the life of the exterior unit due to the salt exposure it received. While onsite, the Snyder sales rep informed me most of the major MNFRs we no longer honoring their parts warranty if the unit was within close proximity of the ocean. He did state that Daikin offered a 12 yr parts warranty and Daikin did not alter their warranty based off proximity to the ocean. He stated they could just pull the parts and Daiken would replace them with no questions asked. He also recommended I purchase the 12 yr. extended labor warranty through Daikin/Asure, which I did for $1,290. He also recommended annual cleaning ($73 - $89/visit) and indicated that it would be easier to justify a claim if they could show I was routinely having the unit cleaned/maintained. I paid for this annually as well. 5 yrs after purchasing, the exterior unit failed, which was no surprise. I expected a replacement (unit and install) at no charge, but Snyder informed me that Daikin’s warranty did not cover corrosion. This came as a shock to me as I specifically discussed this with Snyder as my primary concern. In addition, the 12 yr extended warranty would end once the original unit was removed, as the warranty is only valid for the original unit purchased, and does not transfer to a replacement unit. I was extremely disappointed and really felt mislead at this point. After speaking with a Snyder Mgr, the best option they could offer was a new unit at a price that was $80 lower than the competition. Although upset, I purchased the unit from them thinking I didn’t have any other desirable options. The install was scheduled for 9:45am and the tech did not arrive until 2:15pm. While removing the unit, I noticed a pile of metal fins behind my plants that had obviously been hidden and left by the service techs who had previously cleaned my unit. The installer also left an abundant amount of rusted metal and aluminum fins in my neighbor’s yard, my yard, and in the street. I’ve been cleaning that up last night and this morning. Attached photos should show the debris I’ve cleaned up thus far.

Eddie Gomez

03/15/23 On time; professional; friendly Troubleshot heat issue and repaired it w in 15 mins. Thanks Eric! 02/24/23 Eric was extremely professional & friendly. Knew right away what the issue was; got the part and got my A/C going fast. Shout to Angie (Admin); Manager Mrs. Debbie for treating me right. Thank you ladies for your professionalism. Keep up the great work. Always a pleasure to have Snyder as my HVAC company. Ryan/AJ/Ada were on time, Extremely professional, Thorough & Detailed oriented (meticulous techs). Thank you for fixing verifying everything else was working like a fine oil machine. I highly recommend Snyder Heating & AC. I have yet had a bad experience w any of the techs. Thank you for everything. Fish ON!

Alan Guthrie

We recently had our maintenance check completed on our A/C system. Technician Joe Coleman from Synder came out on time as scheduled. He was very professional and well mannered as we have two large dogs that accepted his presence. Joe was very knowledgeable about our system and assited in bringing our system up to date to help prevent future system issues. It was a pleasure to have him conduct this service. I was very satisfied and will continue to have Synder maintain my service needs.