All reviews
999 verified reviews, 4.7★ average, sorted by most recent.
Louis Higginbotham
The technician, Omar, explained in detail everything he planned to do and completed in the time he estimated. He recommended that I have the UV lamp replaced and relocated which he did. He then gave a review of his actions. Very courteous and professional.
Response from owner
October 29, 2025
Sharon Watkins
Dayvon a plumber working with Snyder Air Conditioning, Plumbing and Electric did an installation of a toilet and shower faucet. Dayvon was very professional. He gave me different options and price point to choose from until I was satisfied. He did an excellent job and he left the place very clean. He was very pleasant and easy to talk to. I would recommend Dayvon and Snyder as a reliable source for any plumbing issues.
Response from owner
December 9, 2024
Leslie Martin
Felt very pressured to purchase brand new unit and the technician’s language and demeanor was a bit off putting when discussing things. Like he made me feel like I was cheap and not wise. Not the best customer service I would prefer.
Response from owner
October 28, 2025
Candace Raulerson
Bunch of crooks! Wanted to charge me $400 for a $15 part. Called a different company and got my A/C fixed for half the price they wanted. 🤬
Response from owner
October 28, 2025
Brad Hayes
Review 2: Dryer vent cleaning service by Jennifer. Dryer vent was clogged in a big way from previous home owner. The outside vent cap was completely full of lint and was non removable due to how it was installed. Jennifer worked with me to devise a solution that worked out great. She was on time, respectful, courteous, tidy, hard working. A great experience! Review 1: i had a toilet clog emergency. Called Snyder main number and talked to answering service. I got a plumber to come out the same morning and he was communicative, on time, clean and efficient. I couldn't be happier!
Response from owner
August 26, 2025
Robert Potthast
We had a constant dripping coming from behind the shower wall and the only access panel was a 9" square cutout in the adjacent bedroom closet back wall, which was virtually worthless in this situation. The water was affecting the items in the closet as well, so we had to act fast. Fast. Living here for about 14 years, I knew Snyder as a highly reputable company to call on, and so we did just that. They dispatched Trey Cassidy, who did an absolutely phenomenal job for us! He assessed and explained the extent of the issue, gave us two different ways of going about repairing it, and was meticulous in doing the repair. He is exceptional at what he does, and we already have plans to bring him back right after the new year to help us with replacing the faucet and spout on the master bathroom's deep tub. We couldn't be happier having made the decision to reach out to Snyder and Trey. We will be keeping their number on speed dial for sure.
Response from owner
October 26, 2025
Ryan Teague
I called into the office at 5:15pm about the issue I was having with my unit. Time window was 5:30-8pm I was told by dispatcher. Dylan arrived right at 8pm, which is fine. Not his fault. I was bounced around between two techs. Dylan found the leak after several test. He pulled a pipe and loud air noise came immediately after. Seemed knowledgeable. But then insisted that there could be other issues in the unit by garage, and that additional test that had to be done. Didn’t finish test until 10:30pm. Went up in attic. Wanted 4 more people to come out to return to run a new Copper line through attic to unit which was not needed I was told by 2nd company. I was quoted $6,900 for the repair work. Got a 2nd quote from another large contractor in Jacksonville for $1,470. They fixed the repair in 3 hrs and A/C unit is working great. Dylan was knowledgeable and loved his gas detector wand. Haha. I just felt like he was trying to find other things to try to make me buy another new unit. (Unit is 7 years old) I won’t be using Snyder anymore going forward. Not Dylan’s fault. Just felt like other company was more trustworthy. Also saved me $5,500! Thanks.
Response from owner
October 24, 2025
Daniel Ragsdale
Technician did a 6 month routine inspection of HVAC system, including outdoor compressor. He also installed an outdoor lightning surge protector, which was not included in original purchase of system. Technician was well trained, explained everything he did, and answered my questions in a friendly manner. I am a satisfied customer.
Response from owner
October 24, 2025
Ashley Giles
Jason was very polite & personable. He replaced our thermostat and cleaned our outdoor unit. Would gladly have him back in our home.
Response from owner
October 24, 2025
Robert Boston
Dakota was amazing. I wish you had more technicians like him. He was very thorough and explained everything to me.
Response from owner
October 25, 2025
Harry Misskelley
Joseph Coleman was the technician for our semi annual cleaning. What a totally competent, professional performance (Ex-Navy). Well done Mr. Coleman and thank you Synder for employing personnel of his caliper. It's a reassurance to continue using Synder Heading & Air! Harry Misskelley
Response from owner
February 25, 2020
Lisa
Snyder replaced my old collapsed cast iron pipes and they did an AMAZING job ! I can't say enough about Charles Jammes, he worked non stop and got the the job done. Snyder was the lowest and most affordable quote I received and they rerouted the pipes to minimize busting up my floors. Thank you so much, Snyder !
Response from owner
October 23, 2025
Bill Noah
William did an excellent job. He was very thorough and explained all his findings. Best end to end service. Thanks William
Response from owner
October 23, 2025
Jennifer Schlub
Walter was very prompt and professional. He resolved our problem fully and completed an inspection of both AC units while he was here. He even shared a Snyder coloring book with my child.
Response from owner
October 23, 2025
Hanna Campbell
Savannah was super sweet & made sure we were taken care of in every area. She was quick, educational and kind. Thank you Savannah!
Response from owner
October 23, 2025
Nathan Geouge
Shawn was great, super professional, very quick to arrive and fixed the issue, would definitely recommend.
Response from owner
October 24, 2025
Amanda Henry
Brandon was absolutely wonderful! We had a leak in our half bath and discovered that the toilet was installed incorrectly when we had our floors redone(by another company). Not only did he fix the install issue, we found another toilet in the house was also installed incorrectly. Finding and repairing that issue saved us from significant issues and damages down the road. He went above and beyond, was professional, kind, and showed me the issues every step of the way. I am confident the work was done right! I never felt uncomfortable and he made sure I was charged fairly for the work. Thank you Brandon!
Response from owner
October 23, 2025
Michael B.
The technician, Hunter Barr, at Synder A/C, plumbing and electric was knowledgeable and explained what needed to be done to fix our plumbing issues before the work was started. Hunter kept us informed throughout the process. Hunter made sure we were satisfied with the work before he left our home. We would recommend Hunter for your next service. Thanks again, Hunter!!
Response from owner
October 23, 2025
J M
Snyder - consistent, dependable, thorough, and great in other ways because they spend the time, document the condition, and treat the customer with all they need to make informed decisions.
Response from owner
October 23, 2025
Herb Eastman
I had my A/C ductwork replaced by Julio Palmou and his crew — actually three full trucks’ worth of workers. They arrived right on schedule and got to work immediately. The entire house’s duct system was removed and replaced in just one day. Everyone worked efficiently and professionally, and the crew cleaned up thoroughly when finished. I now have new ductwork of the proper size and even, comfortable airflow throughout the house — no more hot or cold spots! I’m very pleased with Julio’s team and the excellent results they've achieved.
Response from owner
May 25, 2020
Ron Tomlinson
Austin did an excellent job. He reviewed everything with me including the Maintance plan you offer. I have used Snyder in the past and I will highly recommend to my friends. Thanks again Austin.
Response from owner
October 21, 2025
Jerry Ace
As electrical contractors, we need more than just general numbers; we need expertise. The IE team's proficiency with ConEst is second to none. They leverage the software's full capabilities to deliver reports that are not just line items, but strategic documents detailing labor units, waste, and logistics. This is truly next-level professional estimating support.
Response from owner
October 21, 2025
Judy Nettuno
The technician was on time, well groomed and very thankful that we called him back to install the soft start. I wish all businesses would train their employees like Snyder Air does
Response from owner
October 21, 2025
Janet Neznek
Savannah called ahead to let me know she was on her way, fixed the clog, very professional and very nice
Response from owner
September 20, 2025
David Theilacker
I recently had an issue with my home air conditioning system and contacted Snyder Air Conditioning, Plumbing & Electric late in the afternoon. To my surprise and appreciation, they scheduled a service call for the very next morning. Their technician, Savannah, was absolutely outstanding. Savannah arrived on time, was professional and courteous, and immediately got to work diagnosing the problem. She carefully checked the air handler, compressor, and thermostat as part of her troubleshooting process. It turned out that a power surge the previous day had reset the thermostat. Once Savannah reprogrammed it, our system was back up and running perfectly—just like new. It’s rare to see such quick response, expert knowledge, and friendly service all in one visit. I highly recommend Snyder for any HVAC needs and want to extend a special thanks to Savannah for her exceptional service and professionalism.
Response from owner
October 20, 2025
Jake Zabonick
We had an awesome experience with Snyder. Nick M. was our service member who came out and he was: informative, friendly, explained things very well, and went above and beyond compared to other AC companies we’ve had out in the past. Our condensate line was very backed up and he spent the time to make sure it was truly cleared up. I would absolutely recommend Snyder and Nick for any HVAC issues!
Response from owner
October 20, 2025
Debra Yurkshat
Snyder came in did a total check of our system. Jonathan Reeves was very knowledgeable and did a great job explaining everything to us. Greatly appreciate his professionalism!
Response from owner
October 21, 2025
acreativedifference
Brian was beyond helpful. Diagnosed the problem and gave me options. There’s a reason I choose Syber-And Brian is an example of why. Perfect service!
Response from owner
October 21, 2025
Crystal Stubbs
Selling a house in Florida, tried replacing just the shower handle ourselves., unfortunately we needed to seek a plumber. Searched Google and came across Snyder Air Conditioning. I called on Saturday and had someone come out on Sunday to fix my issue. It was great having a female arrive to help with our situation. Katia Lindsey was very professional and helped with the install of a new shower head and handle. Highly recommend!
Response from owner
October 19, 2025
Nageshwar Rohidas
Phillip was very knowledgeable technician , was able to explain the issue with my AC unit and took required action to fix it. Give suggestions on improvements.
Response from owner
October 19, 2025
Ellen Terando
Update - Levi S. And Dylan C. Came out to inspect our system in October 2025 and to troubleshoot an error code. Both are very professional and thorough and you could tell how highly trained they are. Really appreciated their time to get us up and running again and followed up on our problem. Best Customer Service anywhere. 2024: Daniel C. Did a great job helping us replace our ductwork and HVAC System at our new home. He explained everything very thoroughly and provided us with the best options. Marcus M. came out a few days later to start the job. When Marcus removed the old attic insulation and did fantastic work - he even sent us pictures of the effort in progress and after all the insulation was removed. That was unbelievable customer service. We are delighted we chose Snyder Air for this big project and that they sent Daniel and Marcus. Walter P. Came to get our Trane Console working - he did a fantastic job troubleshooting the problem and showing us how every worked. Outstanding service all around from Snyder Air. We also had Shawn Stewart Replace our water heater. Shawn did an excellent job - very high quality service and all done on time.
Response from owner
June 28, 2024
Janice S.
William S. came to my home to service my A/C unit. I couldn't be more pleased with the service I received from him. He explained things clearly and performed his work meticulously. He was professional and thorough. Snyder is fortunate to have such a valuable asset to their company and I'm fortunate to have him on my team! Thank you, William!!!
Response from owner
October 18, 2025
Terry Synnott
Dominick did an amazing job diagnosing and fixing an electrical issue we had. He got us back up and running quickly, and did a great job explaining what was causing the issue. Thanks again A+++ Terry
Response from owner
October 19, 2025
Shakeisha Burke
Called for service on Friday morning and was given a time of slot 10am-2pm. They pushed the appointment all day because they are behind schedule. At the end of the day majority of the technicians are sick. They promised to come out 1st thing Saturday morning. Saturday morning is here and now they want to push the appointment again. If you can't perform the job just say that instead of having a customer clingy to hope that you guys are going to show up.
Response from owner
October 19, 2025
kendrick fountain
Gary came out on a short notice and did a wonderful job on repairing a leak. Definitely recommend this company for your plumbing needs.
Response from owner
October 19, 2025
Racine Johnson
First of all, my wife and I want to thank the Snyder Electric company. We had a whole house generator and new electric panel installed, and it was the best experience we have had from any company! From Mark the manager; to all the scheduling staff a job well done. The communication was awesome and everyone was cordial, and treated us with respect. A special thank you to our technicians Isaiah and Gavin. These young men were professional, knowledgeable, conscientious, and most important polite and friendly! They communicated with us throughout the entire job explaining what was going on as they worked. Their work ethic is beyond what we have experienced with other companies. The confidence they displayed was a major part of our comfort because it was a big job. When the job was completed the installation looked great and everything operated as it should have. Thank you Isaiah and Gavin for doing a great job, and representing Snyder Electric in a way that has gained them a customer for life! We also want to mention that Snyder replaced the drywall that was cut and removed, and their pricing is highly competitive because we had other estimates from companies. But as far as my wife and I are concerned: With technicians like Isaiah and Gavin, a manager like Mark, the excellent customer service, and all the great support staff it is worth the extra cost if that were the case. Thank you Snyder Electric for making the experience and peace of mind worth the money spent.
Response from owner
October 17, 2025
Fern
Steve L did an electrical inspection for my home this afternoon. He was very professional and knowledgeable - clearly answering all the questions I asked him. Thank you very much for the great service.
Response from owner
October 18, 2025
Ayana Amos
Jon was a great help and took the time to explain every step of the process. I look forward to continuing working with him.
Response from owner
October 17, 2025
Michelle Campbell
Carlton was great and tried everything he could to help us fix the problem. We greatly appreciate all that he did for us!
Response from owner
October 18, 2025
Adeline Orange
Joseph James installed my bathroom exhaust fan today, and he did a wonderful job. He was professional and polite. He called several times while he was on his way to my home to keep me abreast as to his arrival time. He made sure that the exhaust fan was installed properly. Thanks 😊
Response from owner
October 16, 2025
Steve Rosenberg
Just completed my 6 month maintenance and met a terrific young man who was professional, cordial and pleasant! The technician, Jesse Dague, was terrific! He explained all to me in a manner that I could clearly understand and appreciate. I am requesting him for ALL my service visits going forward.
Response from owner
October 16, 2025
Suzanne Cash
Omar was 5-stars!! From on time arrival to best in class visit! I desperately needed a maintenance appt as I was experiencing a high level of allergies and headaches over the months. He was “Top Gun”. And checked everything from indoor equipment assessment to outdoor condenser unit and ducts - he remedied the situation and took the time to correct eg outdoor unit hadn’t been cleaned in years - the mud/ muck he uncovered was not an easy task but his time/ effort brought the equipment to its original condition. He also installed a UV assembly which addresses bacteria, mold spores and so much more - I now have fresh air and am already feeling better. Regular maintenance is essential and while I’ve only lived in my townhome for 6 months - I highly recommend Snyder AC - ask for Omar!! I’m putting him on our Berkshire Hathaway list of TOP Vendors!!!
Response from owner
October 16, 2025
robyn smith
Brandon was so kind and helpful for my elderly parents. It means th world when someone takes time to help the elderly;) and talk to family far away to explain why the issues are. Great company!
Response from owner
October 17, 2025
Kenneth Rasberry
Justin has a professional and positive attitude for the job. He really did a great job today and the other time he came out.
Response from owner
October 16, 2025
Steven Burke
Great experience. Very professional from setting appointment to quality of work. Highly recommend. Davon the plumber was great and fixed kitchen leak fast and arrived on time. He was very professional and tested the sink several times after he fixed it. I really appreciated that.
Response from owner
October 14, 2025
Howard Blunt
Jason was the most professional air conditioner technician I have ever had.He was also very kind and respectful to me and my home. He also explained everything showed me everything more than anyone has ever done. He fixed my air conditioner in a timely manner and I would highly recommend this man for any job. He has a ton of knowledge and you can feel safe having him there.
Response from owner
October 14, 2025
Martin Sepulveda
Our new HVAC system went out after only 3 months. Arnett Snyder AC responded and had Stephen Hammet a superb technician come to evaluate every aspect and component of the system. He found the problem to be a clogged drain pipe, cleaned it and took time to educate me on the periodic use of vinegar in the drain pipe tray between service calls to prevent this problem. Highly recommend Stephen and Snyder AC
Response from owner
October 15, 2025
olivia lester
Steve did an awesome job. He was peofessional and after listening to our problem. He knew exactly what the issue was and he fixed it I am so happy because my meal prep just got easier. Thank you Steve
Response from owner
October 14, 2025
J Odell
Lindsey, a tech with Snyder, came out to my house on 10/9 as my a/c was acting up. She found a clogged drain line and fixed the problem. She was knowledgeable, professional and friendly. She also addressed some future options for my consideration that will keep my unit running at peak efficiency. I would highly recommend this company and Lindsey for anyone with a/c issues and I will be using them in the future.
Response from owner
October 14, 2025
J K
Jason Dailey was an OUTSTANDING TECHNICIAN!!! Found multiple problems and fixed them with a reasonable time and effort. I don't usually do reviews but I Highly Recommend this company for your HVAC needs! Reasonable, friendly & intelligent!
Response from owner
October 15, 2025