Shakeisha Burke
Called for service on Friday morning and was given a time of slot 10am-2pm. They pushed the appointment all day because they are behind schedule. At the end of the day majority of the technicians are sick. They promised to come out 1st thing Saturday morning. Saturday morning is here and now they want to push the appointment again. If you can't perform the job just say that instead of having a customer clingy to hope that you guys are going to show up.
Response from owner
October 19, 2025
Other reviews
Evan Malucci
One of the best companies I’ve ever done business with. They always explain to me what is going on and what it will cost to fix the problem before trying to fix anything. Always willing to work with me and give me the best pricing they can for all the work they do. Special shout out to Ryan Lewis, he is amazing and has always been there for us, and has always explain what he was doing, what was wrong and never pressured me into buying or doing any work that I didn’t need or want.
A.J. Matano
Shawn has done an outstanding job on both of his visits. He was very apologetic on the leak during his second visit even though the leak was not his fault. I highly recommend Shawn to anybody not be cause of just his work ethics, but also because he has a very positive attitude and mindset.
Charles Galvano
YOUR TECH. BRANDON SCOTT DID A GREAT JOB. REPLACED OUR TOILET AND DID A PROFESSIONAL JOB NEAT AND CLEANED UP WHEN THE JOB WAS COMPLETE. THE TOILET RUNS GREAT.
Hayley Morris
Keith was an excellent technician. Very mindful of our needs and long term plans when it came to suggestions on next steps for how to proceed with our options for our outdated AC unit. Very friendly and informative without trying to sugarcoat. Snyder's technicians have always been upfront and honest with us, which is why we are repeat customers.