Topic
Emergency Service
100% positiveAcross 999 reviews of Snyder Air Conditioning, Plumbing & Electric in Jacksonville, FL, emergency service appears in 51 reviews (100% positive), from 2022-08-23 through 2026-03-10.
Key findings
Emergency Service mentioned in 51 of 999 reviews (5.1%)
100% of Emergency Service reviews are 4 or 5 stars
Average rating in Emergency Service reviews: 5★
Aspects most discussed in these reviews
Responsiveness & Speed
75%38 mentionsProfessionalism & Conduct
75%38 mentionsProblem Resolution & Effectiveness
65%33 mentionsTechnical Knowledge & Expertise
57%29 mentionsCourtesy & Friendliness
53%27 mentionsCommunication & Updates
41%21 mentions
Reviews mentioning emergency service
Jasmine White
This company was very helpful. I recently just had my baby and the air conditioning went out and they were able to help work some things out to be able to get the AC back up and running. I highly recommend this company and I appreciate Jonathan help today was a life saver.
Response from owner
February 25, 2026
Paul C
Our heater went out in the middle of the night during the recent freeze (2026). Next morning I called around to a few places to see who could come out to fix it. Everyone said tomorrow. Except Snyder. They were slammed due to the freeze, but they had someone out at 6pm that same day, with the Diagnostic Fee waved. The Technician, Stephen Hammett, was just as incredible. He spent an hour and a half rewiring the board of our Heat Pump, as the strips and refrigeration unit were not working together. He then helped look in the attic at the ductwork and answered all of my detailed questions effortlessly and enthusiastically. He most definitely went above and beyond, and then after all that, he only charged us for the maintenance of rewiring the board. Extremely, extremely good experience! I proceeded to purchase their yearly maintenance plan because of the way Stephen explained it, answered my probing questions about it, and the outstanding service all around, from the time I called the dispatcher that day, until Stephen was finished fixing our unit. From this experience, I can see why their mascot is a superhero. They definitely saved our day! Thanks Snyder!
Response from owner
February 5, 2026
jerry dodson
Service was excellent and tech was professional and knowledgeable. I supplied the hot water heater and even with a $200 discount the cost of over $1,000 is too much. If it were not a 911 I would get bids next time.!
Response from owner
February 1, 2026
HHNCarson
Kyle was an absolute life saver today! Thank you to Snyder for responding to our emergency plumbing problem so promptly and professionally.
Response from owner
February 1, 2026
Aaron Allen
Ryan Lewis is the man! He came in clutch! My thermostat caught fire and when I called Snyder he called quick and showed up on time. Give this man a raise!!!
Response from owner
January 30, 2026
Erika Fudge
Anthony responded to our emergency call on a Sunday and did an outstanding job. He was professional, knowledgeable, and efficient. We really appreciated his quick response and quality work.
Response from owner
January 26, 2026
Kelly Nelson
Snyder came out and worked on my ac/heat issue this week because my husband is a truck driver and wasn't home . On his service call he stayed until 10:30 pm figuring out the problem in the freezing cold . Cisco was polite , respectful of our home, and did an amazing job accessing and fixing the problem ! Everything is running great now and we will absolutely be using the company and him/Cisco in the future ! Very happy customers !
Response from owner
January 22, 2026
Anne Robinson
Case and Bryson replaced our ac/heating unit after 20 years of use. They did a fantastic job!! On time, polite, curious and know exactly what they are doing. I finally feel safe after a fire scare with the old unit yesterday. William came out yesterday to check the unit while the fire fighters were here. William reviewed various plans and units that would fit our situation. By the time he left we had a new system coming today that Cason and Bryson installed!!! (a new air-handler and outside unit were installed. ) Thanks Snyder team William, Cason and Bryson for a job well done!!! The Robinsons
Response from owner
January 20, 2026
Angela Nye
It was an EMERGENCY! My 92 year old patient had ZERO heat and it was freezing last night! From the time I called to the time Savannah arrived was in a blink of an eye! Savannah was the epitomy of professionalism and empathy! She diagnosed the issue with speed and precision and had the house warm and cozy in under an hour! I have had many experiences with AC techs but she was beyond expectations! As this was an emergency the cost was absolutely reasonable! Thank you Savannah and Thank you Snyder! 🥰
Response from owner
January 13, 2026
Shirley Altwater
I needed help on a Saturday and had no choice. My tech was David who was fast and efficient. I liked him. He seemed knowledgeable. So glad he was available + so fast. Maybe you need a discount for 1st timers and seniors, I am 83. If 5 stars is the best I give him 4 stars.
Response from owner
January 13, 2026
Nacole Foster
Woke up to a burned rubber smell. Called Synder after FD could not locate source. Called Synder right after & Rashad Forcine came out within an hour. He was very knowledgeable and down to earth. He was very easy to understand and was determined to find the problem & found solutions fast! He really knows his stuff! Pricing was not outrageous that I've experienced with other companies price gauging. I recommend Rashad with Synder!
Response from owner
January 12, 2026
sterling andralouis
Brandon got to my emergency toilet back up so quickly, he was respectful, and got us a good deal. He also recommended a restoration company for us. I really appreciate Brandon! Well done!
Response from owner
January 4, 2026
Tom ruckle
My bathrooms over flowed on new year eve, water everywhere including into my bedroom. I have a back problem so it took me almost 8 hours to clean up and then cleaned everything with bleach. Sewage was disgusting to clean up and boy did it stink. Snyder came out within an hour after I called. The technician was very nice and understanding. He was here about 3 hours clearing my drains. I didn't have the money to pay him when he was finished, so Snyder allowed me a couple of days to ask my kids to send me the money I needed to pay up. I thought that was very understanding, plus they are coming back next week to run a camera for free, to find out where the problem is so I can find the money to dig up my front yard and fix that problem next. It was a rough new years eve day,and happy the problem was resolved. Thanks Snyder
Response from owner
January 1, 2026
Adela Hunt
AWESOME service on emergent plumbing situation that Katt diagnosed and resolved. She provided expedient, professional service as well as had harmonious attitude upon arrival to our home since this situation was known of at evening hours. Katt taught us about our plumbing issue! Snyder s pulled through when other companies were not able to help same day appointment. God bless you Katt and supportive team for helping us avoid lots of water damage and coming out same day kept our stress in check; especially before Christmastime! Keep doing what you do to help our community Adela(Beautiful Historical Green Cove Springs)
Response from owner
December 24, 2025
Christopher O'Connell
Came on a Saturday to troubleshoot a wiring issue. Very quick and professional. John Tuthill Did a great job.
Response from owner
December 10, 2025
Randy Pelham
I needed a plumber at the last minute. I called Snyder and they made sure they could send someone out after hours. Austin came and was professional and handled my problem.
Response from owner
December 10, 2025
Doug Knowles
Austin is the best. Professional, polite, knowledgeable and fixed my problem fast. He went above and beyond on a rainy Sunday afternoon. I will request Austin for all of my plumbing needs. Thank you Austin.
Response from owner
December 7, 2025
David DeLoach
Appointment was made quickly! They arrived earlier than excepted. Motor replaced and AC blowing cold in time for Thanksgiving when nothing is open!
Response from owner
November 27, 2025
Dorothy Spaulding
Davon came out at 6pm on Saturday to fix a clogged sewer line and he was helpful and very respectful and was able to show us what the problem was and fix it!
Response from owner
November 23, 2025
Benjamin Slemmer
Lamar Owens was amazing. Keep him around until retirement. He went above and beyond, exceptional customer service, worked late to get our problem resolved.
Response from owner
November 14, 2025
Early Riser
Rashad was very knowledgeable, efficient, and friendly with an outstanding customer service and demeanor. Thank you for coming in especially on a federal holiday. Thank you!
Response from owner
November 11, 2025
Lisa Clark
Fantastic service, had my air fixed in about 5 minutes. He was super knowledgeable and explained the issues so I could understand. But my absolute favorite part was how fast the response was. I called @ 4pm , and my issue was solved before 7 that evening. I slept well, thanks! Also purchased a maintenance plan, well worth it. Fantastic experience.
Response from owner
September 27, 2025
John Frame
Electrician -John- exemplifies the super hero service of a real Snyderman not only arriving on less than 12 hrs emergency call response on an early Sunday morning with a big smile and super quick resolution to our downstairs power outage/ circuit breaker debacle- he wowed our family surprising us with a super kind gesture stopping by on his way to our home and picking up a cup of coffee from the nearby mini mart only hearing we couldn't brew our own this morning because of the electricity being out! What better combo is there?! ☕️ +⚡️Give this man a promotion!
Response from owner
September 16, 2025
Henry Mastrangelo
Called Snyder at 8:30 pm for an air conditioner that had quit. Anna was very helpful and polite. She put us on the schedule for today and David was here by 9:30. He was friendly and fast. Had it diagnosed and fixed in 15 minutes. Good service. Thank you.
Response from owner
August 15, 2025
Joe Lundy
A/c went out a noon called around 1pm the tech Joe arrived about 430 A/C running great by 5pm. Very happy with service, professionalism and promtness
Response from owner
August 15, 2025
Chris McLaren
Snyder was the 2nd HVAC company I contacted for my issue. The visit was an after hours service call and Tom was at my home within the hour. I’m a die hard DIY person and he thoroughly walked me through all my questions with zero hesitation or frustration. In the end, the repair quote was half of what the other company quoted and I truly felt I was not getting screwed. Snyder is now my new go-to and I highly recommend using them.
Response from owner
August 14, 2025
Candace Weigand
I recommend Snyder. They answered the phone quickly when my AC was down and even offered some suggestions to fix the problem over the phone . Their repairmen and salesman were professional and I had a new unit installed the next morning. My old unit was 20 years old and beyond putting any more money into fixing. Very responsive !
Tim Pine
We had an emergency with the air conditioning not working, and David Popp with Snyder came out right away and got us back up and running. He is very personable and professional, and he answered all of our questions with good explanations. Thank you David!
Response from owner
August 3, 2025
eric elkin
Called Snyder due to AC not cooling and a 90 degree inside house temperature. Geramy was the HVAC technician assigned. Outstanding! On time, professional and highly skilled. He was able to troubleshoot the system and replace failed component rapidly. Service was exceptional.
Response from owner
August 1, 2025
Jason Maikui
AC stopped working. Called at noon and they said they were backed up until 8p. 8p came and tech Ryan came in and diagnosed it fairly quick. Started working, fam was happy. Ryan was knowledgable and a pleasure to chat with. Overall extremely pleased with the experience.
Response from owner
July 28, 2025
Todd Alvarez
If I could make this 10 stars I would! AC went out on a Saturday night and Snyder responded by 11AM Sunday. Our tech, Dylan, was very thorough and had our issue diagnosed within just a few minutes. Even though our system was installed by another company just 3 1/2 short years ago, Snyder took care of all the warranty details and was able to get a new compressor installed in 5 days, which is much quicker than the 4-6 weeks the manufacturer said it would take!! Dylan was so knowledgeable and explained every detail along the way. Snyder now has a new lifelong customer and will be requesting Dylan for every preventative maintenance appointment!!
Response from owner
July 22, 2025
Eva
Our A/C went out while we were on vacation and it was 100 degrees in our house when we came back. Jon came by the same day and was able to come over earlier than our scheduled time slot. He fixed our ac unit very quickly and we are so grateful that he was able to help us. Thank you!
Response from owner
July 20, 2025
Michael Steiner
I received same-day emergency electrical services from Marty Dees. He was professional and knowledgeable and not only addressed the immediate water heater circuit breaker problem but also brought to my attention a potentially hazardous electrical circuit issue which I authorized him to fix. I'll be inviting Marty back to give me quotations for additional electrical services.
Response from owner
July 11, 2025
Jeanne Augspurger
We had an emergency issue on the Fourth of July with our AC! We called Snyder, they assigned Jason and he called within 30 minutes with his ETA. He quickly assessed the issue, provided us with options and that made the repair. Excellent sponsor service, professional, and friendly.
Response from owner
July 7, 2025
Des Lee
Zack McLintock is an inspiration. This man goes way beyond the bounds of duty .We called him out on an emergency plumbing disaster. He arrived after a 14 hour day on a sunday and proceeded to repair a most complex fracture with skills that you would expect from a leading surgeon. He completed his task without fuss or complaint. He is a credit to your organisation and although newly arrived from Texas I would not be surprised if he does not finish up running Snyder customer relations. Polite, courteous, extremely professional and knowledgeable. I heartily recommend him to you. He serves you well.
Response from owner
June 23, 2025
Clarke Lee
Our AC stopped running at night and Snyder was able to send someone over the very next morning. Aiden was awesome. Very professional and informative. He explained what he would be doing and when he found the problem he went over our needed repairs plus some of our options to keep our system running even better. He did all the work in a timely manner and with a great attitude even though he was in our hot garage. Thanks Snyder
Response from owner
July 8, 2024
Tracy Waterman
Our A/C went out last night and Joe Cook came out right away and fixed our capacitor and got our house cooling down very fast. Joe knows his stuff and very professional. He also noticed other issues and suggested us to go with their maintenance plan. So we did and so thankful. Snyder is a great company with an excellent customer service and technicians especially Joe!!!
Response from owner
May 18, 2025
Kenneth Hunter
A very satisfied customer…. A/C went out on a Saturday night at 9pm. I called Snyder’s emergency service and a technician was at my home before 9am the following morning. The technician was very professional and courteous. He explained and showed me the issues. The unit was repaired in under an hour.
Response from owner
May 11, 2025
Vee E.
I had to call Snyder Air conditioning company out to my house today on a Sunday for services, The AC Technician Jason was friendly and gave detailed information regarding the damage to ac unit. He came within the time window given + service fee was very reasonable for a weekend call, will definitely recommend professionals at Snyder!
Response from owner
May 5, 2025
Larry Engel
I've used Snyder before and have always been pleased but today, they knocked one out of the ballpark - fantastic. It's Friday - 3PM - AC starts blowing hot air. Being deaf, I attempted email scheduling and best I could do was next Tues - not surprised at all by first hot days of Summer have arrived and peak time for AC maintenance. BUT, an hour later, Snyder called - looked like they had something going on and couldn't line anyone up for Tues appointment but if we're home later this afternoon, they could send someone over. They came, they fixed, we're cool again and still amazed by their service and very happy with Snyder.
Response from owner
April 26, 2025
Mary Jones
My air conditioner quit working the other day and while I was with my wife at the hospital a relative made an appointment with a company from the beach to help us and when I got home he showed up and after about 15 minutes told me coils were bad and for $390,00 he would find the but I should buy another unit. After saying no I called the number on the unit for Snyder's which is who I bought it from 8.5 years ago. With the maintenance plan she sent a man out that day. After a long detailed inspection he showed me where there was a leak in the coolant line. Thomas and another worker came out today and after about 4 hours they rerouted the line and had the unit working like new. As a retired Marine Corps Officer I can both identify and respect professionalism and competence. They kept me informed as the work progressed. Thank you Thomas and the office lady that set this up. With my wife on an oxygen machine and warm weather coming I feel good knowing Snyder's will be there if needed and I will only use them in the future for any maintenance needs that they do. Semper Fi Stan Jones
Response from owner
March 7, 2025
Allan Kerns
Austin was a tremendous help to me and my recently moved into home! After my pipe burst just inside my interior wall he was over within 30-45 minutes. He went above and beyond and assisted in finding my water shut off valve (buried under sod) and moved quick. Repairs were great and he certainly helped in calming this new home homeowner down and giving me peace of mind! Thanks Austin!
Response from owner
April 15, 2025
Shana Schaaf
I had an emergency leak and the technician arrived within 2 hours of me calling to request service. He was able to fix the broken pipe within minutes. Kind, professional, and super quick!
Response from owner
March 27, 2025
Kenzie Schuppert
I had a collapsed sewage line that Eric worked 15 hours on, alone, on a Sunday, in the rain. I have never experienced the level of service that he provided and couldn’t be happier with the results. He was a pleasure to have around and is very skilled and efficient at his job!
Response from owner
March 17, 2025
Robert Adelman
Had to call Snyder at 8pm due to strange electrical things happening. Tracy came out and did some troubleshooting and did so after hours, on call with a smile on his face. He was super nice and informative. The person who dispatched the call initially, I want to say her name was Janelle but I could be way off base and if so I apologize was also super nice and helpful. Snyder should be thankful to have those two people representing their company. I would encourage you to give them a bonus or raise to be honest due to hte direct positive reflection for your organization. Kindest Regards, Bobby
Response from owner
February 20, 2025
Michael Kesslar
Snyder was great! Our heat went out during a freezing January in Florida and they had someone there that day. Jason did an awesome job. He was thorough, explained everything and was very helpful.
Response from owner
January 21, 2025
Janina Wallace
Aaron saved the day! He was willing to come late in the evening on a stormy night to help us get our pipes cleared. Professional, knowledgeable and affordable. We are very thankful! Super happy with Zian's service. He was very thorough, professional, friendly. He took his time and made sure our the rest of the pipes and appliances had adequate water pressure. All the staff at Snyder have been great!
Response from owner
September 5, 2024
Lonny Olds
Kendall came out on a holiday , he was easy to talk to & explained everything very well. We are so appreciative that he didn’t try to over sell us and got our air conditioning repaired and running in no time! Really glad we called them and will highly recommended them and use them again!
Response from owner
September 3, 2024
Ruby Jewell
Recent storm took down power line and meter pole. Snyder rep was awesome, explained everything, caught some items that needed to be updated that other company reps didn't, and even called his boss to get a smaller cost. And able to get install date for the next day!!! Ask for Samuel Rankin.
Response from owner
August 9, 2024
Mayhem Glide
Wife just discharged home after major surgery and A/C failed! Called Snyder @ 4am Saturday, 5 July and receptionist was extremely helpful worked me in same day! Technician arrived at scheduled time, quickly diagnosed and repaired. Provided detailed quotes for further required work. Extremely professional, courteous and helpful. Cost was very reasonable! I sold on Snyder and their people!
Response from owner
July 8, 2024
Andrea Scott
After being unsuccessful in contacting a different company, we called Snyder and they sent Phillip out within the hour. He was extremely kind and very thorough in explaining what the issue was and what it was going to take to fix it. He came out early on a Saturday and had the issue fixed rather quickly even though they don’t normally allow repairs such as ours on Fridays or Saturdays. We would absolutely recommend Snyder based solely on our interaction with Phillip. He’s quick, efficient and sets clear expectations of what needs to be done and is up front about any issues or cost increases that may happen.
Response from owner
June 17, 2024