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Employee

Joe

Joe is a technician at Snyder Air Conditioning, Plumbing & Electric in Jacksonville, FL, named in 28 verified reviews averaging 4.9★ (96.4% positive).

28mentions
4.9★avg rating when named
96.4% positive
Joe Cook did a great job in a professional and timely manner. He didn’t cut corners and thoroughly checked everything over and documented his work. Thank you!
Kelly Morris

Reviews mentioning Joe

March 10, 2026

Kelly Morris

Joe Cook did a great job in a professional and timely manner. He didn’t cut corners and thoroughly checked everything over and documented his work. Thank you!

Response from owner

Kelly Morris, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Snyder Air Conditioning, Plumbing & Electric -Jacksonville. Thank you for choosing us for your needs - we appreciate your business.

March 10, 2026

February 17, 2026

Jeanette Haas

Joe was on time and installed a UV lamp in the handler to get rid of fungus growing in it and replaced weak capacitor on compressor motor. He had found those 2 issues during the last maintenance visit. I have found Snyder techs to be very knowledgeable and professional. I know I can count on them and I highly recommend them.

Response from owner

Jeanette Haas, we are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!

February 17, 2026

February 6, 2026

georgia pribanic

Joe was wonderful . He answered all our questions and had a very pleasant manner.

Response from owner

georgia pribanic, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Snyder Air Conditioning, Plumbing & Electric -Jacksonville. Thank you for choosing us for your needs - we appreciate your business.

February 6, 2026

January 2, 2026

M P

Had some issues with my HVAC this morning. Joe Cook was my technician and he was wonderful! Was punctual, very professional, knowledgeable and thorough. Fixed my issue perfectly. I would definitely ask for him again...not that I want any additional issues...lol He was great! Thank you Joe!!

Response from owner

M P, thank you for your glowing review of our HVAC services. We are thrilled to hear that you were satisfied with our work. Your feedback is greatly appreciated!

January 2, 2026

November 20, 2025

Jennifer Grippa

Joe was awesome! Terrific at diagnosing the issue and correcting it quickly and affordably. He was on time and did a good job of communicating issues and next steps. We appreciate Snyder’s honest and reliable techs.

Response from owner

Jennifer Grippa, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Snyder Air Conditioning, Plumbing & Electric -Jacksonville. Thank you for choosing us for your needs - we appreciate your business.

November 20, 2025

October 31, 2025

Chris Tondi

I called Snyder late in the afternoon and the technician Joe was at my door in less than two hours. He was very professional and respectful. He found a couple of issues that I wasn't aware of. He double checked his work and cleaned up after himself. It was an overall great experience. It's nice to see people who actually care about their job. I would definitely recommend using Snyder for your AC issues. Update: I had the whole outside unit replaced. Charlie & Glenn did a fantastic job. Very polite and professional. I was blown away on how quickly they worked together getting the old unit replaced. The Electrician Christopher Burger, did a thorough inspection and had to replace some wires to bring it to code. They all cleaned up after themselves and you couldn't even tell they were there.

Response from owner

Chris Tondi, we are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!

August 31, 2025

September 25, 2025

Art Kalinski

Joe did a nice job. I like the Snyder policy of taking before and after photos to show the completed work, especially hard to access areas such as the attic.

Response from owner

Thanks, Art Kalinski! Providing reliable and efficient electrical solutions is what we strive for, and we are pleased to have met your expectations. Your feedback is invaluable to us as we continuously aim to improve and exceed customer satisfaction. Thank you for choosing us for your electrical needs, and we look forward to serving you again in the future.

January 7, 2025

September 19, 2025

Alan Guthrie

We recently had our maintenance check completed on our A/C system. Technician Joe Coleman from Synder came out on time as scheduled. He was very professional and well mannered as we have two large dogs that accepted his presence. Joe was very knowledgeable about our system and assited in bringing our system up to date to help prevent future system issues. It was a pleasure to have him conduct this service. I was very satisfied and will continue to have Synder maintain my service needs.

September 18, 2025

Jason Keye Sr

Joe Byrd was actually a breath of fresh air. Our water heater was leaking and smelled of smolder which tripped the breaker. Snyder set a next day appt and Joe came. He was very helpful and unassuming and gave us his honest advise without being pushy at all. He actually shared lots of info on pricing and warranties and made the decision rather easy for us. He even shared a few tips and insights we didn’t even know about water softeners and shower fixtures too. We should be good to go soon because they can do a same day replacement, at which point I will thoroughly enjoy a hot shower. Thanks Joe Byrd. (Edited 9/18) Katia Lindsey arrived soon after and started the installation. I was not there, but the install was completed quickly and my wife said Katia was nothing short of knowledgeable and excellent. Thanks Katia.

Response from owner

Thank you for your kind words about our water heater services. We are delighted to hear that you were satisfied with the work done by our team. Your feedback is invaluable to us as we strive to provide the best service possible. We appreciate your business and look forward to assisting you with any future water heater needs.

September 11, 2025

September 17, 2025

Emilia Chiedo

Joe was incredible. He was very attentive when looking into our concerns for our AC. Throughout the service he was very kind , knowledgeable, and thorough. Went above and beyond to explain a variety different areas of the system. Would recommend him !

Response from owner

Hi Emilia, thank you for your 5-star review! Our team is thrilled to provide you with outstanding customer service every time you choose us.

March 1, 2018

August 27, 2025

Catherine Osias

Joe Coleman was world class. He came in and immediately started educating us as well as answering any and all questions we had. He took it a step further by explaining to us how to maintain our HVAC system so that it continues to work. He was easy to talk to and never got annoyed. I would have him do any work for me anytime. Thank you for being an amazing contractor !! I can't say enough good things

Response from owner

Thank you for your kind words about our HVAC services. We are dedicated to providing top-notch service, and we are glad to hear that we met your expectations. Your satisfaction is our motivation to continue delivering the best service in Jacksonville!

August 28, 2025

August 14, 2025

keith daniel

Service was amazing. Joe, my serviceman, was straightforward, polite, courteous, and extremely knowledgeable. Best of all he was not pushy, he simply told me what was going on in a way that I could understand it and what he recommended. He represented his company very well.Snyder will continue to get my business with employees like him. I’ve used Snyder once in the past with a similar experience; top-notch.

Response from owner

Hi Keith - we are so glad you took the time to give us five stars. We give you five too!

July 27, 2023

August 14, 2025

Joe Lundy

A/c went out a noon called around 1pm the tech Joe arrived about 430 A/C running great by 5pm. Very happy with service, professionalism and promtness

Response from owner

Joe Lundy, thank you so much for the kind words! We are thrilled to hear that you had a great experience with our team at Snyder Air Conditioning, Plumbing & Electric -Jacksonville. We appreciate your business and look forward to serving you again in the future.

August 15, 2025

July 26, 2025

Shane Tarno

Daniel was very knowledgeable, patient, and professional during the initial survey. Curtis and Joe executed the installation. They were both class acts. I was amazed how professional they carried themselves. Arrived on time, worked through lunch, and didn’t leave an ounce of dust when they were finished. I barely knew they were here. These guys even offered me a water while we were talking outside! That never happens with other companies. Definitely 5 stars gentleman. I only want the Snyder team to work at my house!

Response from owner

Shane Tarno, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Snyder Air Conditioning, Plumbing & Electric -Jacksonville. Thank you for choosing us for your needs - we appreciate your business.

July 26, 2025

July 23, 2025

Maryfe Moore

It was an exceptional experience! The person who set up our appointment was very nice considering we made the phone call early morning on a weekend. She was able to get us seen same-day, and let us know of some options to help save us money. Joe, the technician was also professional and knowledgeable. He was very thorough and took the time to explain so that we could make a decision. We are grateful for their expertise and will definitely use Snyder again for future jobs!

Response from owner

Maryfe Moore, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Snyder Air Conditioning, Plumbing & Electric -Jacksonville. Thank you for choosing us for your needs - we appreciate your business.

July 23, 2025

July 8, 2025

Natonya Smith

Very friendly, courteous, professional, and eager to assist with getting the job done. We are very happy with our service! Joe and his crew did a marvelous job. I would do it ALLLLL over again with the same people. Kept me/us informed of the process answered all of questions asked without hesitation.

Response from owner

Natonya Smith, we are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!

June 20, 2025

July 2, 2025

Lou Turecky

Joe Coleman did an excellent job with my A/C maintenance. He performed a thorough cleaning and a complete check on the system. He is very knowledgeable and his personable demeanor made for a more relaxing experience.

Response from owner

Lou Turecky, Thank you so much for the kind words! We are thrilled to hear that you had a great experience with our team at Snyder Air Conditioning, Plumbing & Electric -Jacksonville. We appreciate your business and look forward to serving you again in the future.

April 7, 2025

June 27, 2025

Fay Chamberlain

What words can adequately capture the feeling of safety and calm that we acquired acquired in just fifteen minutes? We purchased a house "as is", which is code for "surprise" ... when we opened the faucet in the kitchen, we knew that we needed a plumber... and with Snyder we got a Swiss army knife. Joseph asked us what problems we had with the house and we gave him the list. HVAC, a stuck sliding glass door, electrical, rotten wooden stairs, roof leak... and Snyder handled all of them. We asked him to quote us a minimum "get by with it until we have more money" estimate for the plumbing ... and he gave it ...but he also showed us "here's how you can get everything that I'd improve if my mom was living here"... the $200 per month financing will protect our sanity. We are now living comfortably thanks to the versatile team at Snyder. NO WONDER THAT THEY HAVE 490,000 STARS FROM 11,000 REVIEWS. High quality is hard to find, but we know who to call the next time our "AS IS" dream home surprises us. Update: joe followed up and now he has scheduled the repairs.... i didnt have to arrange anything. JOE is watching over the repairs like a hawk. I have full confidence in his oversight .. ..... Update April 4 2025 We needed a septic repair and guess who was there to push this ahead? Shawn, Randy and Joe.... and in less than 3 days the new sand was in and the wider diameter pipes and we won't see that septic field for at least another 25 tears. Thank you, Snyderman Update Saturday April 5 2025. These guys want us to get our backyard back to normal, so Randy showed up on his day off and removed more sand. Thank you!

June 7, 2025

Leo L

David Cowart was very professional, courteous and knowledgeable. Also patient with the all the questions I had. This is the type of professionalism I like to work with. Just had a different tech come to my house. Brian Maldonado, also the same experience. Very happy the way Snyder does business. I just had my system cleaned and serviced by Joe Coleman and once again, very satisfied with their service. It seems as though every employee is very professional.

Response from owner

Leo L, Thank you for the fantastic review! It is wonderful to hear that you were happy with our services at Snyder Air Conditioning, Plumbing & Electric -Jacksonville. We strive to exceed expectations, and we are grateful that we did so for you.

December 7, 2024

May 27, 2025

Cedric Brown

My service tech was Joe Byrd and he was very helpful as well as professional. His response time was very fast and he repaired our water heater without any issues. I will definitely recommend Snyder Air Conditioning, Plumbing & Electrical for fast, professional service !

Response from owner

Thanks for your review of our plumbing services. We are thrilled to hear that our team at Snyder Air Conditioning, Plumbing & Electric -Jacksonville was able to provide you with exceptional service and meet your needs. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again in the future.

May 28, 2025

May 18, 2025

Tracy Waterman

Our A/C went out last night and Joe Cook came out right away and fixed our capacitor and got our house cooling down very fast. Joe knows his stuff and very professional. He also noticed other issues and suggested us to go with their maintenance plan. So we did and so thankful. Snyder is a great company with an excellent customer service and technicians especially Joe!!!

Response from owner

Tracy Waterman, thank you for your glowing review of our HVAC services. We are thrilled to hear that you were satisfied with our work. Your feedback is greatly appreciated!

May 18, 2025

May 9, 2025

James Cherry

Curtis and Joe were an exceptional team for the installation of my new AC system. They completed a tremendous project - indoor, outdoor, and pipes in a 2-story home- within a day. Friendly through the hard work, too! Impressed by and grateful for these two.

Response from owner

James Cherry, We are so glad that we were able to resolve your plumbing issues to your satisfaction. Our team at Snyder Air Conditioning, Plumbing & Electric -Jacksonville works hard to ensure that our customers receive prompt and efficient service, and it is always rewarding to hear that our efforts have paid off. Thank you for taking the time to leave us such a glowing review!

May 9, 2025

May 7, 2025

Diana Schwark

I called and Joe came to answer questions and provide a quote. He was patient and explained things very well. His efforts went beyond my expectations. Thank you Snyder! Thank you Joe! In addition, I believe his name was Zane (?) . He, like Joe, exceeded my expectations. He worked hard but kept smiling. He showed me the sediment that he had cleaned out and it was evidence that I had made the right choice. Thank you again!

Response from owner

Diana Schwark, Your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Snyder Air Conditioning, Plumbing & Electric -Jacksonville. Thank you for choosing us for your needs - we appreciate your business.

May 7, 2025

April 9, 2025

Robyn Gillies

Snyder is the best! Joe fixed up my duct work in the attic and now my house feels so cool and runs much more efficiently. He said this is what I would want for his house and showed me everything that was going to be fixed then then gave me a tour when it was done so I could understand what was happening up there. Highly recommend for any service!

Response from owner

Thanks for the review! Our team at Snyder Air Conditioning, Plumbing & Electric -Jacksonville works hard to deliver reliable and efficient service to all of our customers, and it is rewarding to know that we have met your expectations. Thank you for choosing us for your plumbing needs, and we appreciate your feedback.

April 7, 2025

January 31, 2025

Tina Musico

Had a great experience with Snyder for my water heater replacement. Both Joe and Shawn were courteous, friendly, and knowledgeable. Joe took the time to look into various options for me before I made a decision and Shawn did a great job on the installation, very efficient! Will definitely call Snyder again for future service.

Response from owner

Tina Musico, We are grateful for your kind words about our water heater services. Our team is committed to providing the best water heater service in Jacksonville and ensuring that our customers are satisfied with the work performed. Your positive review is a reflection of our dedication to excellence. Thank you for choosing Snyder Air Conditioning, Plumbing & Electric -Jacksonville for your water heater needs, and we hope to have the opportunity to serve you again in the future.

January 31, 2025

August 6, 2024

Ron R

This is additional from work done by Snyder on August 6, 2024. First, I’m thankful Snyder gave an immediate response after contacting them about my water heater yesterday. They sent a plumbing expert, Chris, to evaluate it and its condition was worse than expected. Chris was extremely thorough and knowledgeable about the condition and risks of not replacing this water heater. It was also 22 years in service. I thought I would have to wait a few days but Chris said it could be done today. Yep! I signed the bottom line with no regrets. Chris left for a bit and came back to the house with the new water heater and it took around two hours to get the job completed, with no setbacks. Chris cares about the customer and in watching him, he’s very thorough on each step in the project. Our conversations were great and I was very happy with the job when it was completed. Snyder is blessed to have this excellent plumber on their team. I’ll join the many who give five star reviews to Snyder ACPE. Having an entire system replacement, new duct work (along with new installation to come, all four of my engagements with Snyder representatives and technicians have been outstanding thus far. The team that worked on my house included the team leader Curtis, followed by Joe, Dominic and Kyle. They got the entire job to which they were assigned (removing and replacing the air intake and main HVAC system, along with tearing out and installing the duct work in the attic) completed same-day. We only had one glitch during the day that set things back a little but it was no fault of the team. Still have the installation to be installed but thus far it’s been a very good experience to work with Snyder. Along with Curtis and his crew, I do want to mention Forrest and Amy who both did initial inspections and helped plan the operation to fix the system. They were very courteous and knowledgeable. It was great to engage with service reps explain things clearly to you and listen closely to your questions - and the tech installers didn’t seem to mind being bugged in the middle of their work - just don’t do that too often! It was a good day and so far all systems running soundly and smoothly! I’m adding to a job two days later from Devin and Justin. Their work on the insulation and concern and respect for me as a customer was outstanding. I appreciate that they made me aware of their concerns in my attic- things that may need attention down the road. Appreciate all their support and effort.

Response from owner

Hey Ron, our staff always enjoys reading reviews such as the one you left us! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Please let us know if there is anything else you need. Thank you!

May 2, 2024

June 4, 2024

Allen Downing

Tim came out and went through our equipment and found that we need work done on our equipment. Amy came by Monday and went over all our options and found the best fit for us. Both Tim and Amy were amazing, helpful and above all honest and straightforward with us. Curtis and Joe were our AC installers were here by the next day and they did an amazing job. Both gentleman were friendly and professional. They took the time to answer any questioned we had and went over all the new equipment when they finished. Highly recommend Snyder for your AC needs. They are highly efficient company and are great to work with.

Response from owner

Thank you so much for being a part of our family. It is always a pleasure to come and save the day the Snyder Man way!

June 17, 2024

January 30, 2023

Michael Chung

The technician (Joe Byrd) fixed a leak at the coupling at the outside water meter. On the scheduled day of service, I received a text saying that he was on his way, and he arrived shortly thereafter, at about 8:30am. He fixed the leak at the coupling and the issue was resolved, and then he left at approximately 9:30am. However, he charged me $1,500.00 for the job (a 1 hour job to repair a leak)! Originally he quoted $1,700 but then he reduced it down to $1,500. Due to the nature of the plumbing issue (a leak) and the urgency (and also to minimize inconvenience for my tenants who were already without water for a day, as the water had been shut off at the meter due to the leak), I didn't have much of a choice, and wasn't able to shop for competitive estimates, and ultimately had to accept the high fee. I've been a landlord for over 20 years, and have used the services of many plumbers over the years. Never have I been charged so much for so little time! I will not be using Snyder in the future. Please be aware. Their work is fine and he resolved the leak without any issue, but the amount charged for a 1 hour job was simply unreasonable!