Employee
Eric
Eric is a technician at Snyder Air Conditioning, Plumbing & Electric in Jacksonville, FL, named in 14 verified reviews averaging 5.0★ (100% positive).
“My technician, Eric Pierce, was great! He was professional, kept me informed about what he was doing, explained what had broken and how he was going to fix it, and I didn't have to sell a kidney to pay for it. For as much as having to have my HVAC fixed sucks, Eric made it a good experience overall.”
Reviews mentioning Eric
Nicholas Grayson
My technician, Eric Pierce, was great! He was professional, kept me informed about what he was doing, explained what had broken and how he was going to fix it, and I didn't have to sell a kidney to pay for it. For as much as having to have my HVAC fixed sucks, Eric made it a good experience overall.
Response from owner
January 17, 2026
Maurice Matovich
Prompt, professional, efficient service. Eric did a great job helping me get through my AC hassle. Done quicker and less costly than expected, pleasure to deal with. Thanks to Anna and the dispatch office as well .
Response from owner
January 11, 2026
Treechaser404
Eric Pierce was great. He was knowledgeable and took time to explain features of our system and the options that were available for the repair.
Response from owner
December 29, 2025
Shantal Lyttle
My husband and I had previously used Snyder for a plumbing issue. This time we had selected Snyder for our A/C issue, as we were not satisfied with United Air Temp (who had installed and serviced our previous HVAC system).Eric was pleasant and efficient when he had installed our new system today. I would recommend Snyder as this company continues to provide excellent customer service!
Response from owner
May 1, 2024
Superbirdsam
We had a bunch of work done by Snyders over the past few weeks. Panel upgrade with generator hookup, new service to my outbuilding, new water heater, and new well pump & water softner. Every crew member that has come out from plumbing to electrical has been prompt, courteous and downright amazing. I am sure i missed some names, but a huge Thanks especially to Eric W. (Plumbing), Isaiah (electrical), Travis (Electrical), and Steve-O (plumbing).
Response from owner
June 20, 2025
Jerica Sales
Eric did an amazing job servicing and repairing my A/C unit. He was very professional and extremely informative on explaining everything about the process due to my lack of technical knowledge. He was/is extremely personable and I enjoyed our conversation and bond over food and family! This type of customer service was like an anomaly!!! Highly recommend!! A++++
Response from owner
May 20, 2025
melanie mahaffey
From the moment they arrived at the house, Dominick, Kyle, Kevin, and Eric were so professional. They were all very helpful and friendly, even when I kept asking questions. Their expertise was evident during the install, as they handled everything that came up with ease and efficiency. They were very meticulous with their choices, and left no question about anything being done correctly, or without being checked and double checked. As a customer, that is greatly appreciated. An extra thank you to Eric for his patience with my questions, and to Dominick for the same, and for his thorough explanations, to help someone like me, who knows little, to understand. Great job to all the guys for their professionalism, patience, and understanding. I can’t thank you enough for a job well done, and for having cool air!! Thanks again, Melanie M.
Response from owner
April 11, 2025
Pat Bucco
I had all my smoke detectors replaced by Tracy Moss. He did the job quickly and efficiently. Very satisfied with his work. I have been an Snyder customer for the past 9 years. This is the first time I have used their plumbing services. My plumber was Eric Walden. Eric was courteous, efficient and did a wonderful job. I especially appreciated how he cleaned up after the job was done. If I have any other plumbing needs, I would definitely ask for him.
Response from owner
October 15, 2024
Kenzie Schuppert
I had a collapsed sewage line that Eric worked 15 hours on, alone, on a Sunday, in the rain. I have never experienced the level of service that he provided and couldn’t be happier with the results. He was a pleasure to have around and is very skilled and efficient at his job!
Response from owner
March 17, 2025
Brandy Cato
Very friendly and treated me and my family with respect. Only down side is that he had to reschedule with another tech because he didn't have the machine he needed. He was very knowledgeable and had a few recommendations to help prevent our problem in the future. The second tech that came out Eric did a fantastic job got our tub unclogged in no time. Will definitely be using this company again in the future.
Response from owner
February 13, 2025
Aida Daubon
Eric Walden was excellent. He was on time, very polite and professional. He took the time to troubleshoot my plumbing issue and explained what he was going to do to solve it. Eric answered all my questions and even gave me good pointers to avoid future issues. Highly recommend him.
Response from owner
September 15, 2024
Jennifer Thomas
Eric came out with his team to resolve all of my ducting issues. He was thorough, professional, and diligent with his work. He explained the process from start to finish and offered his time to answer any questions before and after the services. I highly recommend Eric and Snyder to anyone looking for a professional, honest, and knowledgeable company.
Response from owner
September 11, 2024
Janielle Griffin
Eric Walden was GREAT! He came out and was friendly, professional and very knowledgeable and showed me everything he was doing and explained it in detail. He worked for hours to resolve my issue. Would definitely recommend him and Snyder to anyone needing service.
Response from owner
September 2, 2024
Eddie Gomez
03/15/23 On time; professional; friendly Troubleshot heat issue and repaired it w in 15 mins. Thanks Eric! 02/24/23 Eric was extremely professional & friendly. Knew right away what the issue was; got the part and got my A/C going fast. Shout to Angie (Admin); Manager Mrs. Debbie for treating me right. Thank you ladies for your professionalism. Keep up the great work. Always a pleasure to have Snyder as my HVAC company. Ryan/AJ/Ada were on time, Extremely professional, Thorough & Detailed oriented (meticulous techs). Thank you for fixing verifying everything else was working like a fine oil machine. I highly recommend Snyder Heating & AC. I have yet had a bad experience w any of the techs. Thank you for everything. Fish ON!
Response from owner
June 28, 2021