Heather
Our tech Martin Ebanks, was professional, friendly and seemed knowledgeable. The only negative comment has nothing to do with Martin but I feel each time they come out, they are always recommending a new service and the price seems high after I check to see how much the parts cost.
Response from owner
August 18, 2025
Other reviews
Michael McKeon
I contacted Snyder about installing a humidifier/dehumidifier combination. After Amy evaluated my system, she made it clear that we needed an update to our ductwork and that a humidifier/dehumidifier combination would have offered no value to us. The technician, Amy Cottrell, was friendly, professional, and extremely knowledgeable, making it easy for me to understand why the ductwork was what I needed to replace.
kerry dillavou
Sebastian was so Wonderful! The training process at Snyder is really paying off..Hi Tim Wood! Our new system works well. Brads business plan is really showing in the quality of the whole package. Clean vehicles…excellent technicians. KEEP UP THE EXCELLENT Work.. Oh and I applied for dispatch. Months ago. Ryan was flat out the best technician I have ever encountered. I have been in water and fire Restoration for 30 years myself. We are having our new a/c system installed Tuesday 8/23. His calm profession demeanor was exemplary! He made the sale out of sheer honesty. Also a thank you to Tim Wood.. I was with SERVICE MASTER when I met him. Whatever business model and training strategy you guys are using Tim are paying off. I left SM because of that incident. I am at TERRY VEREEN. Thank you Snyder.. five stars. Kerry AHERN/Bragan Second visit from Zion was amazing!! For a new kitchen faucet install. He is so friendly and motivated. I won’t have another plumber but him to do my work. HE IS A NATURAL!! Never seen someone so young with the knowledge he has about the job!! Hang on to this kid… he’s a HUGE ASSET TO SNYDER PLUMBING!!! Devon came today for our bi yearly inspection for the awesome $250 a year program! It includes 2 inspection for electrical and plumbing!!! YOU HAVE GOT TO CALL SNYDER ABOUT IT. Devon is a FIVE STAR FOR EXCELLENT SERVICE TODAY. Brad you are really onto something here because your training methods are making Snyder the BEST IN JACKSONVILLE!! Keep it up!! Today is 5/11/2024 and I had a Chris Burger as an electrician at my house. 21 years old and he was absolutely AMAZING! He rewired our fuse box and it was done absolutely perfect!! He is now my Snyder goto ELECTRICIAN!! Kerry Bragan A wonderful new electric fuse box and AC FIXED PERFECTLY!! K B Mr, Nyguen, Was very professional and his work is impeccable!! 5 ⭐️ ⭐️⭐️⭐️⭐️ STARS!! 3/5/2024 Dillon Carter did an outstanding job. He found the problem and not only sol it but added new drainage piping to ensure that the air conditioner condensation line doesn’t get backed up again! I absolutely adore this technician. He goes the extra mile for the customer! Brad, you are doing an excellent job training your team!! Kerry Bragan 9/17/2024 Ken did a very thorough analysis of our plumbing system. He also flushed our water heater. Ken was absolutely an adorable and polite guy! Very professional and knowledgeable!! I’m looking forward to him assisting in our Repipe project when we can afford it. Kerry Bragan 09/16/25 Carlton was AWESOME. Our bathroom sink was barely draining. He located the obstruction near the clean out vent and “viola “!! He was very kind. Very Professional. Excellent plumber!! Kerry Bragan
Jeremy Perkins
My dishwasher outlet started sparking and John showed up, found the issue and fixed it quickly and professionally! Also, provided quick quotes for some dedicated circuits to the garage! Did a phenomenal job.
Michelle Knight
Donovan Heating and Air has been our partner in keeping our A/C in top operational shape for years. We have always been pleased with their service and the quality of workmanship by their Technicians. Today, I had Ryan working to repair my unit. He's a skilled technician who takes the time to explain everything in "layman's" terms so you understand both the problem and solution; AND he doesn't leave until he's verified the unit is back up and working at the optimum level. Ryan is not only a skilled, talented professional, he's also a very nice person which makes a difference to me. I highly recommend Donovan Heating and Air for all your cooling and heating needs. Their team and service is exceptional!