Dylan

Quawendella Skinner

Dylan was great. Very friendly and detailed. Great customer service. Great choice.

Mark Stone

Dylan did an amazing job today diagnosing our HVAC issue today. Very professional, experienced and kept me updated with the progress he was making to find solutions to the problem. Definitely recommend this business for your HVAC needs!!

Steve Cooper

Dylan was the best HVAC technician I’ve ever met. Extremely professional and knowledgeable, took the time to do the job right, explained things clearly.

Chris Lewis

Dylan had to be one of the most professional and thorough guys I have ever seen. He took his time and did a great job.

Shawn Kallivayalil

Dylan from Snyder Air was tremendous at diagnosis, explanation, and resolution of my HVAC system. He was very patient with me and took extra efforts to make sure all of my questions were asked. He traced the problem and found a very rapid and complete solution. I will very strongly recommend Snyder Air to anyone in need. Thank you Dylan, I am very appreciative of your efforts.

Eric Netland

Had a great experience with Snyder, from Dylan providing the quote to William and his crew doing the install. Very professional and courteous. Would highly recommend.

Jean Rachels

Dylan is the best technician that we have ever had the pleasure to meet. No one has ever explained things so thoroughly. He is the reason we decided to switch our service contract and invested in the suggested systems to improve our air quality. Excellent experience! Later Marcus came to do the vent cleaning and he was so nice and made sure we were comfortable with everything that he and his assistant were doing! Good experience Today Billie came to check the electrical in our house. Very nice young man and very knowledgeable and helpful. He was thorough with his inspection and answered all questions for us and also gave us some written information about our plan which was most helpful.

Ryan Teague

I called into the office at 5:15pm about the issue I was having with my unit. Time window was 5:30-8pm I was told by dispatcher. Dylan arrived right at 8pm, which is fine. Not his fault. I was bounced around between two techs. Dylan found the leak after several test. He pulled a pipe and loud air noise came immediately after. Seemed knowledgeable. But then insisted that there could be other issues in the unit by garage, and that additional test that had to be done. Didn’t finish test until 10:30pm. Went up in attic. Wanted 4 more people to come out to return to run a new Copper line through attic to unit which was not needed I was told by 2nd company. I was quoted $6,900 for the repair work. Got a 2nd quote from another large contractor in Jacksonville for $1,470. They fixed the repair in 3 hrs and A/C unit is working great. Dylan was knowledgeable and loved his gas detector wand. Haha. I just felt like he was trying to find other things to try to make me buy another new unit. (Unit is 7 years old) I won’t be using Snyder anymore going forward. Not Dylan’s fault. Just felt like other company was more trustworthy. Also saved me $5,500! Thanks.

Ellen Terando

Update - Levi S. And Dylan C. Came out to inspect our system in October 2025 and to troubleshoot an error code. Both are very professional and thorough and you could tell how highly trained they are. Really appreciated their time to get us up and running again and followed up on our problem. Best Customer Service anywhere. 2024: Daniel C. Did a great job helping us replace our ductwork and HVAC System at our new home. He explained everything very thoroughly and provided us with the best options. Marcus M. came out a few days later to start the job. When Marcus removed the old attic insulation and did fantastic work - he even sent us pictures of the effort in progress and after all the insulation was removed. That was unbelievable customer service. We are delighted we chose Snyder Air for this big project and that they sent Daniel and Marcus. Walter P. Came to get our Trane Console working - he did a fantastic job troubleshooting the problem and showing us how every worked. Outstanding service all around from Snyder Air. We also had Shawn Stewart Replace our water heater. Shawn did an excellent job - very high quality service and all done on time.

Liz Jones

Dylan was fantastic! In no time he got the AC up and running. The last company charged us for maintenance and Dylan explained clearly what he was doing and took pictures showing how they did not do the maintenance.

Mike Bishoff

Schneider's tech Dylan did an excellent job, with all the explanations and reasons of how and why it's important to maintenance and regularly check your HVA system and your air-conditioning unit. Dylan was very thorough, answered all my questions and gave really good advice on small things that I could do to help prolong the life of my units. I would highly recommend Snyder's Air conditioning, plumbing and electric services, they've definitely hired the right person and Dylan.

Heather Higginbotham

Dylan was very informative and explained everything to the tee, such a pleasure to know there are still kind hearted people out there working who are genuinely passionate about their jobs

Liz Jones

Dylan was prompt and professional. He explained everything in layman's terms. We will definitely request his service at our 6-month maintenance checkup.

Mark. Mulkey

Dylan was a very. Personable young man.He explained everything he did and future projections with my system.Great experience.Hats off to Dylan

Bradley Taylor

Loved working with Dylan. Great guy and really looking forward to him servicing our house. Feel like we are in great hands with this company. UPDATE: Tim is an incredible technician, love him and the knowledge he brought us

Robert Zvacek

Dylan worked in an attic with 121 degree temp for 2 hours after correctly diagnosing the problem immediately after his arrival. Personable and professional. A fine representative of Snyder. Will ask for Dylan to serve us on future A/C work and maintenance.

peter welch

Dylan did a great job working on our HVAC units. He was polite and answered all our questions. Dylan did an excellent job of explaining the issues and the steps to repairing our units. Excellent service again from Snyder Air Conditioning, Plumbing and Electric.

Courtney Crounse

I can’t say enough good things about my experience with Dylan! He showed up early (which already says a lot about his professionalism), and from the moment he arrived, he was friendly, respectful, and clearly very knowledgeable. You could tell right away he’s a genuinely good person who takes pride in his work. Not only did Dylan handle the job efficiently and thoroughly, but he also went above and beyond by walking me through some helpful homeowners’ tips and tricks that I really appreciated. It wasn’t just a service call, it was a true learning experience, and he made it incredibly pleasant from start to finish. One small thing that really stuck with me, before he left, he even asked if he could say hi to my dogs. I let them out of the room, and he took a moment to pet them and be kind to them. So sweet!! Honestly, this might be the best customer service I’ve ever received, especially from an HVAC company. If you’re lucky enough to have Dylan as your technician, you’re in great hands. Highly recommend!

kcurttc11

Here’s a review for Dylan Carter: **Excellent AC Service - Highly Recommend Dylan!** ⭐⭐⭐⭐⭐ Dylan Carter recently serviced our AC unit and provided outstanding service from start to finish. He was incredibly professional and courteous throughout the entire process, taking the time to explain what he was doing and answering all of our questions with patience. What really stood out was Dylan’s great personality and positive attitude. He approached the job with enthusiasm and made what could have been a stressful situation feel completely manageable. His friendly demeanor and genuine care for doing quality work really made a difference. The AC is running perfectly now, and we couldn’t be happier with the service. Dylan is exactly the kind of technician you hope to get - skilled, professional, and a pleasure to work with. We’ll definitely be requesting him for any future HVAC needs!

Todd Alvarez

If I could make this 10 stars I would! AC went out on a Saturday night and Snyder responded by 11AM Sunday. Our tech, Dylan, was very thorough and had our issue diagnosed within just a few minutes. Even though our system was installed by another company just 3 1/2 short years ago, Snyder took care of all the warranty details and was able to get a new compressor installed in 5 days, which is much quicker than the 4-6 weeks the manufacturer said it would take!! Dylan was so knowledgeable and explained every detail along the way. Snyder now has a new lifelong customer and will be requesting Dylan for every preventative maintenance appointment!!

James Floyd

Had a great experience with Snyder and their representative, Dylan Carter. Dylan was responsive, knowledgeable, and provided outstanding service. Would recommend to anyone with HVAC issues.

Easter Brown

Very professional, prompt, and efficient repair. My bedroom under the FROG began leaking Sunday night. I called Snyder on Monday and they were able to send a tech out Tuesday afternoon at my convenience. Dylan was professional. He provided photos and detailed explanations on what happened and gave me several options for the repair to fit my budget.

Toneisha Huggins

Dylan was amazing! If I could provide more stars I would. Very helpful and informative. His knowledge on HVAC is top tier. Such a great guy overall and a wonderful personality!

Lori Jordan

Dylan was very prompt and courteous. He took time to explain everything thoroughly and answered any questions that I had. Pricing was fair and reasonable.

Victor Roman

I reached out to Snyder to get a second opinion on my A/C that is a year old and had a condenser fan go out. My overall experience was 100% great. Dylan Carter was the technician who came to look at my system. Dylan was a professional and very methodical in his process giving me amplifying information regarding my A/C unit, that I did not otherwise receive from another company. I would recommend working with Snyder over competing A/C companies just from my experience with Dylan. He also got me in touch with his supervisor who was just as involved in the process as he was. I do not have a single issue or negative thing to say about my experience with Snyder! The bar is set very high!

Morgan Klinzing

Dylan G did a wonderful job talking through the different options of ac units and was well educated on the differences between each unit. He made the entire process go smoothly and we felt like we received enough information to make an informed decision. We were more than just another sale.

Hannah Zombek

Snyder has been wonderful to work with from the moment their salesman, Dylan, knocked on our door! He was so professional and thoughtful, and he took the time to explain exactly what my options looked like. The install team was extremely polite and hard-working, and also took the time to answer any questions I had without making me feel like I was bothering them or annoying them. Our garage was a mess because we were in the middle of moving into the home, and not once did I feel like they were put off or irritated by the lack of room even though I’m sure it made their job more difficult. Snyder cost a bit more than the other two companies that I got estimates from, but there was absolutely no comparison between Dylan and the install team versus the employees that came out from the other companies. The extra cost is absolutely worth it to deal with such high-quality people! We cannot recommend them enough.