Gaynelle Riley
Per my Husband " Isaiah was awesome in all areas, customer service, knowledge and professionalism. He went above & beyond to ensure I understood the installation process and how to maintain & follow up." From me : This is our 3rd Awesome experience with Snyder!! Our Sales/Quote Service Manager Technician Samuel was so Wonderful and I have the same compliments about him too!!! I'm going back to give him a review too!!! Also, SHOUT OUT to the young lady who made the appointment I explained my situation and that was Monday today is Wednesday!!! Job well done to each of you 👏🏽 👏🏽👏🏽👏🏽👏🏽
Response from owner
June 27, 2024
Other reviews
Jane Sasaki
Jason was fantastic. He explained everything that he thought should be addressed and the reason he thought each issue deserved our attention. He offered us several options to choose from regarding a new air conditioner. He was very thorough. He really made us feel confident that Snyder was going to do an excellent job. Give that man a raise!
David Rodriquez
Bryce did a fantastic job getting one of the head units of our whole house mini split system back up and working properly. He was very polite and professional and went above and beyond to get the job done right. I give him 5 stars for a job well done. However, I have to give Snyder 4 stars on pricing. Our mini split system was expensive and only about a year old. To have a $500+ bill today seems a bit excessive.
Dan Tillotson
Keith Stock came out and did a thorough check of my A/C unit both inside and outside of the house. He was able to find the issue and show me what was causing the problem. He did a great job explaining my options and what he felt was the best path forward. He was both professional and knowledgeable. I would highly recommend him as the go to guy in the future. Glenn McMillan was the installer who came out to perform the work the following day. He knew exactly what it would take to get the install complete and even finished within 30 minutes of the time he quoted me. He kept me informed while he was at the house and walked me through the use of the equipment at the end. I think he did a great job and would gladly have him come out and perform any additional maintenance / servicing to the system going forward Travis Hicks came out once the installation was done to replace my circuit breaker. The new unit called for a larger capacity breaker. He knocked the work out quickly and walked me through what was done. He answered a few question I had related to the surge protection before he left. I was very pleased with his work and would not hesitate to call Snyder again for any repair / service requests that come up.
Amanda Willett
If I could give 0 stars I would. Had a technician come to the house for a free estimate. He told us how much it would cost and what was wrong. Tried to get financing, but was denied. Then the technician says we need to pay 100 for the estimate!! He didn't even do anything and yet wants us to Pay 100 for a free estimate! Horrible service!!!