Employee
Tom
Tom is a technician at Snyder Air Conditioning, Plumbing & Electric in Jacksonville, FL, named in 7 verified reviews averaging 4.9★ (100% positive).
“Great experience with Snyder’s repair technician, Tom McGaughey. He came to my house, quickly diagnosed the issue, and provided a reasonable quote to fix it along with discussing future solutions to keep our home properly heated and cooled. Very professional and friendly. Highly recommend!”
Reviews mentioning Tom
Christy Murphy
Great experience with Snyder’s repair technician, Tom McGaughey. He came to my house, quickly diagnosed the issue, and provided a reasonable quote to fix it along with discussing future solutions to keep our home properly heated and cooled. Very professional and friendly. Highly recommend!
Response from owner
October 8, 2024
Ryland Reamy
Tom did a great job for us. We had a problem with the outside unit after the techs that did our routine maintenance. Unit was not cooling. Tom came in and checked the system and repaired the unit free of charge. Nice work!
Response from owner
September 18, 2025
Conner O
Exceptionally helpful. I was looking for a reputable hvac company after a poor experience with another. There were zero attempts to upsell. Our tech, Tom offered straight forward solutions that could have been easily complicated for the sake of squeezing more $$ from us. Night and day difference between them and the company that came out before to quote the same problem.
Response from owner
August 23, 2025
Chris McLaren
Snyder was the 2nd HVAC company I contacted for my issue. The visit was an after hours service call and Tom was at my home within the hour. I’m a die hard DIY person and he thoroughly walked me through all my questions with zero hesitation or frustration. In the end, the repair quote was half of what the other company quoted and I truly felt I was not getting screwed. Snyder is now my new go-to and I highly recommend using them.
Response from owner
August 14, 2025
Gary Glanger
Snyder air conditioning and plumbing has done a phenomenal job for our business. They are professional and reliable. They are also responsive to your calls and questions which is unusual in this field. I’d like to especially recognize Tom are AC technician who is always looking out for our best interests.
Response from owner
July 30, 2025
Robyn Merrill
My a/c froze up and it is an old unit but I was worried I wouldn’t get anyone to be able to come out today. Tom McGaughey came out and explained everything to me and the problems. He explained the age of the unit and got it to work. Also, Tom was able to get in contact with the company and is sending another co-worker out for later tonight to explain options and coats with me. He did a great job of being thorough and honest. Also explaining and signing me up for a maintenance program. Thank you Tom! Definitely recommend
Response from owner
July 9, 2025
mjp8992
Tom called to let me know that he was on his way. He arrived before my appointment time. He quickly assessed the problem. He told and showed me the parts that needed replacing. He called and ordered the parts. The parts were available this afternoon. He left and picked up the parts; he let me know when he was back; and quickly replaced the necessary parts and rechecked everything to make sure everything was working properly. He was efficient and courteous.
Response from owner
March 6, 2018