Uzee Bradley
I wanted to take a moment to recognize the outstanding customer service provided by Aidan Tavenner, one of your service tech. Aidan’s professionalism, expertise, and positive attitude truly stood out during our recent interaction. From start to finish, he ensured the process was smooth and efficient while addressing all our concerns with patience and clarity. His attention to detail and commitment to delivering excellent service reflect highly on Snyder and company as a whole. It’s not often that you come across someone as dedicated and personable as Aidan.
Response from owner
December 20, 2024
Other reviews
Davina C
Roger, our technician, was great—super friendly, professional, and really thorough. Honestly, he made the whole experience easy and stress-free once he got here. The reason it’s not a five-star review is because the original appointment was set for Monday morning, and… well, nobody showed up. I got a couple of texts saying they were running late, but no real updates or ETA. Eventually had to cancel and reschedule for the next day. I get that delays happen, but it’s a little frustrating to block out half a day, put errands on hold, and then end up with an empty driveway. That said, once things got back on track, Roger totally delivered.
Shawn Whaley
Levi was very professional understanding, and was willing to answer any questions we had. He provided an experience that will definitely bring us back to Snyder Air Conditioning!
David Flynn
Both Jennifer and partner both did An amazing job, answered all questions and very thorough on cleaning the dryer vent. As always Snyder does not disappoint
Racine Johnson
First of all, my wife and I want to thank the Snyder Electric company. We had a whole house generator and new electric panel installed, and it was the best experience we have had from any company! From Mark the manager; to all the scheduling staff a job well done. The communication was awesome and everyone was cordial, and treated us with respect. A special thank you to our technicians Isaiah and Gavin. These young men were professional, knowledgeable, conscientious, and most important polite and friendly! They communicated with us throughout the entire job explaining what was going on as they worked. Their work ethic is beyond what we have experienced with other companies. The confidence they displayed was a major part of our comfort because it was a big job. When the job was completed the installation looked great and everything operated as it should have. Thank you Isaiah and Gavin for doing a great job, and representing Snyder Electric in a way that has gained them a customer for life! We also want to mention that Snyder replaced the drywall that was cut and removed, and their pricing is highly competitive because we had other estimates from companies. But as far as my wife and I are concerned: With technicians like Isaiah and Gavin, a manager like Mark, the excellent customer service, and all the great support staff it is worth the extra cost if that were the case. Thank you Snyder Electric for making the experience and peace of mind worth the money spent.