Davina C
Roger, our technician, was great—super friendly, professional, and really thorough. Honestly, he made the whole experience easy and stress-free once he got here. The reason it’s not a five-star review is because the original appointment was set for Monday morning, and… well, nobody showed up. I got a couple of texts saying they were running late, but no real updates or ETA. Eventually had to cancel and reschedule for the next day. I get that delays happen, but it’s a little frustrating to block out half a day, put errands on hold, and then end up with an empty driveway. That said, once things got back on track, Roger totally delivered.
Response from owner
April 30, 2025
Other reviews
amyshaouy
German was polite and prompt. However, I feel we were taken advantage of by unrealistically high prices. A new thermostat costs $40 & 10 minutes labor, yet we were charged over $400. When confronted, German said he couldn’t call his office for an explanation on the high labor cost. We will not use this company for any of our houses.
Conner O
Exceptionally helpful. I was looking for a reputable hvac company after a poor experience with another. There were zero attempts to upsell. Our tech, Tom offered straight forward solutions that could have been easily complicated for the sake of squeezing more $$ from us. Night and day difference between them and the company that came out before to quote the same problem.
Michelle G
The technicians were professional and knowledgeable and friendly. They had a very long day with the install which included duct cleaning and crawling through my very tight attic to run new wire for correct placement of the thermostat. They took great care and pride in their work and it shows! Thank you for a job well done.
Diana Schwark
I called and Joe came to answer questions and provide a quote. He was patient and explained things very well. His efforts went beyond my expectations. Thank you Snyder! Thank you Joe! In addition, I believe his name was Zane (?) . He, like Joe, exceeded my expectations. He worked hard but kept smiling. He showed me the sediment that he had cleaned out and it was evidence that I had made the right choice. Thank you again!