MIKE HARVEY

Brandon Groseclose

This review doesn't really cover the repair itself. I had the work done, the work was fine, the leak was repaired. My main issue is with billing. I originally contacted Snyder about a leak I had noticed coming from a second floor bathroom. It was traced down to a faulty original tub installation - specifically the overflow. The way the tub was installed had cracked around the gasket needed to seal the overflow valve. The person who came out to my house told me, "We'll try for a repair that you'll have to pay for today. In the event that the repair doesn't work we'll credit you for the cost of the repair from the installation cost of a new tub." That seemed like a reasonable deal to me so I took it. Unfortunately the repair didn't work and I had to have a new tub installed. As can be guessed the whole, "we'll credit you for the cost of the repair against the tub replacement" never happened. TBF it isn't a crazy amount of money and I did call them up twice to have it corrected. Both times the Master Plumber or whoever wasn't available. The second lady I spoke with said she had transferred my request to billing or accounting and I would be credit within a few days - that never happened.

Ticha H

Charles was excellent and very knowledgeable.I will request him all the time for my future services.

Harold White

Dan was very friendly and courteous. He completed his work quickly and was very information with his evaluation of our unit.

Curtis Isom

Very professional and knowledgeable on the task. Five stars. Excellent electrician and actually taught me a few things