Michelle Broadbent
Jermain has been out to our house a few times and he is awesome! He is professional, conscientious and really took the time to address my concerns and explain everything. Jermain answered all my questions (I had a lot!) with patience and humor. He is a very skilled electrician in addition to being kind and friendly. My review of Snyder as a whole is not as good. They do not seem very organized and we had several issues with communication and not receiving return calls. If it had not been for the excellent service we received from Jermain, our review would have been 2 stars.
Response from owner
August 23, 2025
Other reviews
eric murillo
Great experience with Josh but unfortunately not a very good one with Jonathan on Friday 11/28/25. He came in strong and the way I described him to my wife as much like a "used car saleman". He came over and I showed him where the problem was and the repair that needed to be done, and as fast as I got done speaking, he peeked into the center of the condenser unit and right away told me that my accumulator was in bad shape and that I should think about a new unit because he could not guarantee that the repair would last before something else going wrong. I told him that all I wanted to do was to repair the damaged copper pipe and refill with coolant. He was still very aggressive and trying to have me purchase a new unit and said that his repairs would be a "no guarantee repair". I explained to him that I was not able to afford a new unit at this time and why, and still he was right back to the " used car salesman" tactics. Finally, I was just about sick of him and asked to have the until repaired. Also, when the repair was done and he proceeded to replace the cover on the condenser where the electrical connections were, he tripped the main house breaker at the panel. He didnt have the condenser breaker off and a ground wire touched a live connection while he was replacing the cover. It's seems like more and more your techs are always now trying to sell a service and it was not this way before. Again Josh did a great job and did what he could for us.
Evelyn Rodriguez
Omar did an exceptional job with our A/C maintenance. He detected a worn out part and replaced it efficiently. He's very knowledgeable and has excellent people skills. Thanks Omar!
Valerie Long
Kat Lindsey did an amazing job helping us get our plumbing problem resolved. My husband and I value the integrity and quality of service that was given. Thank you so much!
Linda
Nick was very professional and respectful of our time. He was available earlier than expected and offered us the earlier appointment time. He quickly identified the problem and presented an estimate. An estimated repair time was reasonable.