Jeff Braley
If it weren’t for Charles, this review would be scathing. Our appointment window was 1-5pm. We got a call at 4:15 saying they were wrapping up a job and would be on their way shortly. 5:45 I call the office and they tell me “he’s wrapping up the job and will be on his way shortly” …… Um. Ok. That’s what we were told an hour and a half ago. 7:15pm still no word, so I call again. They contact dispatch to find our guy is still stuck at his previous site. “We’ll send someone out as soon as we can”. Glad I took a half day at work for this, smh. 8:30pm we get a call from Charles saying he’ll arrive in 20 minutes. Charles is not the original tech that was supposed to assist, but he was profusely apologetic. He was able to diagnose and remedy the issue with relative quickness. There was a secondary concern from a previous visit that he was able to address as well. He really left me feeling positive about the visit despite everything that had preceded his arrival.
Response from owner
January 21, 2026
Other reviews
David Ash
We lost power to our well system suddenly. Could not find cause. Snyder responded same day and found issue was buried line failure. Made temporary repair to give us water and came back next day for permanent fix. Great job.
Tyler Connors
Nobody is initially thrilled at the idea of paying $12,000 for an AC replacement. Amy was very kind and professional and helped us make an educated decision to replace our AC unit compared to dumping $2500 worth of R22 into a leaking 26 year old Carrier unit. We are getting set up with a new Trane system next day install. I’ll update this review after the install but I’m very pleased with the customer service so far as I should be on such an expensive purchase.
Shawn Hansen
I normally don’t write a review but given time I just had to in hopes that someone will read it. A little over a month ago I paid Snyder just shy of $700 to replace a capacitor on my air handler. It’s steep and for people that don’t know this is only a $20 part give or take a few bucks on Amazon. Yes they are fast and did get my A/C working for my tenants since I live out of state. The part that really set me over the edge is the whole time the tech was trying to convince me to get a service plan and to have the coils / ducts cleaned because he said they were extremely dirty. I passed due to knowing I was selling the house in a few months and informed him of this because I can do it all myself. Then RELENTLESSLY he tries calling / texting / and emailing both me and my wife to the point we had to block all forms of contact with him. Something I was firm yet polite with him over the phone initially to begin with. Harassing business tactics is where I draw the line with a company in any situation! Then a few weeks later I visit my house since my tenants moved out and I was LIVID. He put back in a 3 year old filter that my tenants never replaced when there was two more brand new ones beneath it!!!! The house wouldn’t cool below 79 due to that! The new ones can even be seen in the pics he sent us. The evaporator coils took less than a minute to brush the debris off it and that’s me nitpicking being clean. All air ducts were extremely clean for 30+ years old. Funny enough zero pics of the coils on the intake side or the supposed “very dirty ducts” had pictures in the invoice. I cannot express enough that this company doesn’t care about you, they just want to charge 2-3x more than the smaller guys and get you on some type of monthly / yearly fee. You are truly a number to them!
Corey P
Electrical wonder Josh W. has done it again. Fixed & updated list of electrical no-no’s per home inspection. Professional, knowledgeable, helpful & efficient. All at a reasonable price. Highly recommend & used time & time again. THANK YOU!