Stuart Jamieson

Overall, the plumber was good and knowledgeable. However: was running behind on the 10am-2pm appointment window and I didn’t receive a call until 2:45 that they were going to be there in about a half hour. Luckily I didn’t have much going on that day. I laid out the 3 issues that were all in my master bath, figured they’d be relatively easy fixes. His and her sinks were having some minor leakage underneath, master toilet supply line had a minor leak, and master shower wasn’t getting hot like it used to. Immediately he said the sink issues were most likely the supply valves and needed to be replaced. Said that would be about $500, which seemed way more than I’d think. Next issue was just the supply line to the master toilet needed a better quality one. $65 for the new supply line. Then the shower cartridge needed to have a small manufacturer setting adjustment. He did that adjustment for free, but said a new cartridge and install would be $650 (I had just replaced it for $30 at Home Depot). Then pointed out that the p trap needed to be replaced, $200 for that. All said and done: $760 for a little over an hour of work. Kicker was that I noticed one of the sinks were still leaking that same evening. Called back the next day and was told it is probably just the faucet that needed to be replaced. I had already bought 2 new faucets just in case that was the issue so they’d be able to replace them for me. Was quoted $420 PER FAUCET to be installed. Must be some crazy labor charges since I was supplying the hardware. I thought that was outrageous, and installed them both myself in less than an hour. That’s what really fixed the leak issue. Nice people but just way overpriced in my opinion.

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