Butch Torrence
The technician was great but no fix was performed and we got charged for a diagnostic fee without any estimates. Another technician showed up Monday and diagnosed the problem and gave us an estimate for no charge. I understand the dispatch fee for a Sunday but not happy about the extra diagnostic fee instead of an estimate.
Response from owner
January 28, 2026
Other reviews
Paul Bulluck
Shawn was great. Showed up. Very pleasant. Had a water pipe break outside. Solved the problem quickly and efficiently. Would definitely recommend.
Jackie Monsoon
I recently had Marty D. from Snyder Electric come out to address an electrical connection issue, and I couldn’t be more impressed with his work. He did an amazing job, not only fixing the issue but also providing a thorough overview of what’s involved in replacing my control panel. Marty explained everything clearly and made sure I understood what was needed. On top of his expertise, he was incredibly personable and professional—an all-around nice guy who made me feel completely at ease. I will definitely call Snyder again for any residential electrical problems in the future!
Robert Van Dyke
This is my third interaction with Snyder heating and air. David was prompt and called prior to his arrival time. He was very professional, Knowledgeable and friendly. He explained our options and was quick to provide us service. He made sure to check the entire system, not just the repair that he had to make. My only concern was having to pay/rent a temp motor until an original factory motor was ordered and sent. I feel this should fall parts warranty. I’m not sure if the temporary motor is reused or sent back to the manufacturer. True I could have chosen to just wait for the original part, but in 90 plus heat with a work from home job, animals and children this really was no choice at all. I wish the company would issue some type of credit upon the return of the temporary motor with the installation of the manufacturer’s approved part. Again let me say David was fantastic and overall I am satisfied. I am a second generation Snyder customer and it just seems like a little bit of price gouging for the use of the temporary motor. Please take this into consideration. Your loyal customer Robert Van Dyke.
Maureen Baeringer
Roger Meir was our specialist today from Snyder Plumbing. WOW! Great job, excellent communication and are very happy with our condensate pump. We absolutely want him back for our 6 month maintenance check.