Barbara

Paul Horwath Jr

Technician was polite and was very accommodating as I have two dogs that needed to be secured both inside and out while he provided his services.

Bradley Taylor

Loved working with Dylan. Great guy and really looking forward to him servicing our house. Feel like we are in great hands with this company. UPDATE: Tim is an incredible technician, love him and the knowledge he brought us

Eva

Our A/C went out while we were on vacation and it was 100 degrees in our house when we came back. Jon came by the same day and was able to come over earlier than our scheduled time slot. He fixed our ac unit very quickly and we are so grateful that he was able to help us. Thank you!

Ron R

This is additional from work done by Snyder on August 6, 2024. First, I’m thankful Snyder gave an immediate response after contacting them about my water heater yesterday. They sent a plumbing expert, Chris, to evaluate it and its condition was worse than expected. Chris was extremely thorough and knowledgeable about the condition and risks of not replacing this water heater. It was also 22 years in service. I thought I would have to wait a few days but Chris said it could be done today. Yep! I signed the bottom line with no regrets. Chris left for a bit and came back to the house with the new water heater and it took around two hours to get the job completed, with no setbacks. Chris cares about the customer and in watching him, he’s very thorough on each step in the project. Our conversations were great and I was very happy with the job when it was completed. Snyder is blessed to have this excellent plumber on their team. I’ll join the many who give five star reviews to Snyder ACPE. Having an entire system replacement, new duct work (along with new installation to come, all four of my engagements with Snyder representatives and technicians have been outstanding thus far. The team that worked on my house included the team leader Curtis, followed by Joe, Dominic and Kyle. They got the entire job to which they were assigned (removing and replacing the air intake and main HVAC system, along with tearing out and installing the duct work in the attic) completed same-day. We only had one glitch during the day that set things back a little but it was no fault of the team. Still have the installation to be installed but thus far it’s been a very good experience to work with Snyder. Along with Curtis and his crew, I do want to mention Forrest and Amy who both did initial inspections and helped plan the operation to fix the system. They were very courteous and knowledgeable. It was great to engage with service reps explain things clearly to you and listen closely to your questions - and the tech installers didn’t seem to mind being bugged in the middle of their work - just don’t do that too often! It was a good day and so far all systems running soundly and smoothly! I’m adding to a job two days later from Devin and Justin. Their work on the insulation and concern and respect for me as a customer was outstanding. I appreciate that they made me aware of their concerns in my attic- things that may need attention down the road. Appreciate all their support and effort.