ZAP
Billie was amazing, his knowledge and subject matter expertise on the project were top notch. He was well prepared and informed my wife and I of all the plans offered by snyder and not just what we called for. We were so impressed we purchased a home surge protector on top of the floodlights. He came back the very next day and displayed a level of perfessionalism and work ethic any company would be proud of. I would highly recommend this company to friends and recommend they ask for Billie!!!
Response from owner
January 28, 2026
Other reviews
Bill B
I bought a house 7 years ago from someone who completed a major remodeling project just before the sale. The remodeling included a new AC system from Snyder. At closing, he turned over the documents on the system, including the warranty information which included a 12-year parts warranty. I then contacted Snyder to see about adding a 12-year labor warranty a the suggestion of the seller. The person I spoke to (at Snyder) understood that I had just purchased the home from the person who had just contracted for the new system. Snyder was happy to take my money ($1290.00) for the warranty, assuring me I now had a 12-year parts and labor warranty. I then purchased the annual maintenance plan every year for the last 7 years, paying for the semi-annual servicing to keep the warranty in force. Recently, the system went down, and I called for service. The technician who came to the house told me that I needed a part for around $3000.00 and I did not have a parts warranty since I didn't purchase the system. I understand that the law does not require that warranties be transferrable, but I was assured I was covered under the circumstances in which mine was purchased. Unfortunately, I can't prove what was discussed verbally during a phone call 7 years ago. However, I would not have purchased a $1290.00 labor warranty had I been told that I did not have a parts warranty. I called Snyder and asked to speak with a manager to present my case. My call was not put through to a manager as I requested. Instead, I was told I could email my concerns to the "warranty manager". I exchanged emails 3 times with this person, each time asking to speak to anyone in management. My request to have my concerns heard by a member of management was denied four times - once verbally and three times by email. I then contacted another HVAC company on the recommendation of a friend. The problem was an evaporator coil, which was $1700.00 for the OEM part. The total repair was $3300.00 including parts, coolant and labor for a repair that should have been fully covered. I understand I have no legal recourse with Snyder. I just wanted to have the opportunity to be heard, but nobody cared. I have a new AC company now.
Gary Gonthier
Joseph at Synder was on time, assessed our needs and completed the job without any concerns. I would request Joseph for any future electrical needs.
M Brinkley
CONSUMER BEWARE- Snyder technician came out, same day. No issues with him. However, I was charged $418 for the service call and a new thermostat. The technician was here for less than an hour, and the thermostat retails for less than 30$.
Candace Wyatt
Amazing service! Isaiah Brown has awesome sense of humor and fun to be around! He does a fabulous job replacing our old electrical breaker panel, and add outlet plug for us. He took his time to explained everything to us and helped us understand. If you have any hearing impaired clients please send Mr. Brown to them!!! He’s A 5 star guy!!!