Walter Barnes
I was impressed with the detailed explanation of the work that was done. Also, the pictorial presentation of potential future service problems was very much appreciated.
Response from owner
November 7, 2025
Other reviews
Geoffrey Miranda
I contacted Snyder to service my air-conditioning unit, and it’s been over a week we are still having issues. After 3 separate visits they finally found out what was wrong with my unit but have gone back on their word regarding price. They are now asking for a substantial amount more than what was originally agreed to. I would like for them to stand by their own word.
Regina McDonough
Josh came on time and did a great job. Marty came on time, Did a really great job. Was very thorough very professional, explained everything to me and was very nice. I appreciated it very much. Wayne came within the timeframe that he was scheduled to come. He was polite. He was dressed clean and he is extremely smart knew what he was doing and explained everything to me so I think that Snyder is a great company because they have great people. Once again Mark came onetime and prepared and is taking care of the problem. He is knowledgeable, professional and takes the time to explain what it the issue and how he is going to fix it. MArty Worked very hard to fix my generator and he keeps finding more issues. He is very through and I am happy with them
C Hatcher
Abysmal customer service. Tech troubleshot our HVAC and said parts needed to be ordered. Since then, it's been weeks of us following up for status and dealing with no shows at appointments. Sorely disappointed in the lack of professionalism, follow through, etc., and will take our business elsewhere.
Geraldine Peoples
Thomas was great. He was friendly and made conversation. He immediately took care of the problem and provided advice for upkeeps. I also decided to get the servicing plan that Thomas offered.