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Jessica Noel

January 23, 2025 · review of Snyder Air Conditioning, Plumbing & Electric

Wayne is knowledgeable, efficient, and respectful of our time. I appreciate that he stayed in contact and updated us on every step needed to be taken to get our generator back up and running. I would recommend Snyder to anyone especially over Premier Power who have always had a pissy attitude with me anytime I called. The owners are only interested in the selling of the system not the maintenance or customer service. Snyder Electrical; Wayne especially, performed above and beyond. I couldn't be happier with my service.

Response from owner

Thank you, Jessica Noel! Our team works diligently to ensure that all your electrical needs are met with professionalism and expertise. Your satisfaction is our top priority, and we are grateful for your feedback. Thank you for choosing Snyder Air Conditioning, Plumbing & Electric -Jacksonville, and we look forward to serving you again in the future.

January 23, 2025

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Other reviews

September 15, 2024

Aida Daubon

Eric Walden was excellent. He was on time, very polite and professional. He took the time to troubleshoot my plumbing issue and explained what he was going to do to solve it. Eric answered all my questions and even gave me good pointers to avoid future issues. Highly recommend him.

September 21, 2025

ramona morrow

My technician was Mr. German. He was friendly, honest, and efficient. He assessed my needs and I am happy with the results. Thank you very much German you are awsome🙂

May 1, 2025

Hailey Ryle

I would like to amend my previous review. Debbie from Snyder tried very hard to mend this relationship, which I greatly appreciate. However, after agreeing on a price, a misdiagnosis and the credit we were supposed to receive disregarded, I can only increase my review by a few stars. Thank you for all your work Ms. Debbie. After reading the reviews and hearing testimonials from people this company seemed like the best choice, however, our experience has not been positive. Our unit had a condensing coil malfunction, in the middle of August, Snyder came out quoted us, took our payment then told us it would be 3-4 months before our part was available. After learning this I attempted to get our money back and go with a different company who could get the part quicker, but they refused to let us out of the contract. I therefore reached out to Carrier directly and found a way to expedite the part, provided them with all the information and thought they would take care of it, they did not. I followed up the next week and nothing had happened, reached out to Carrier again who reported they hadn’t received anything. So I, the costumer acquired all the information and sent the paperwork to Carrier directly. Part came, under warranty great because it is a $6,000 dollar part on a barely 2 year old unit. BUT…refrigerant is not covered or labor so that will be $1,800. Paid that, even though I personally handled most of the paperwork and actually getting the part. Now we are 6 months out and they came back out to complete maintenance, which took three different technicians before they were able to figure out what needed to be done, and they are telling us our inside coil has a leak and we are expected to pay $1,800 again for refrigerant…Don’t you do a whole system check after replacing a major part? If you are the best in the business, how come you are unorganized and unable to properly complete a job?

April 16, 2025

Hansel

Allonzo did a great and efficient job at our home installing several new sinks as well as a water heater. The process of getting a quote and getting the work done was smooth and he was punctual as well. Thank you Allonzo and Happy Birthday!